2.1.1 User implementing & configuring

For the system implementation and configuration, create users for the system administrator and system development SE.
Consider creation of other users in the work design phase.

(Table) Users required for Ops I operations and their main roles

Category User Main role
Overall System Administrator Manage personnel to operate, develop, and maintain Ops I. Monitor and manage licenses to ensure healthy operation of Ops I.
Operation Operation Manager Managers of teams that use Ops I to operate customer systems.
Grasp requests from customers and provide approval for the work of operation agents.
Operation Agent Agents belonging to teams that use Ops I to operate customer systems.
Perform assigned operational tasks.
Development System Development SE Developers of services offered through Ops I.
Design and develop services to be provided to customer users, operation managers, and operation agents.
System Maintenance SE Maintain services developed by the system development SE.
Operation/development SRE Consistently handle the entire operation, serving as an operation manager, operation agent, and system maintenance SE at the same time.
Customer Customer User Users of work services provided through Ops I.

(Figure) Users required for Ops I operations and their main roles

(Figure) Users required for Ops I operations and their main roles (Figure) Users required for Ops I operations and their main roles