4.3 Task design
After organizing the tasks in “Organizing tasks”, consider the scope for those tasks and how to implement them with Ops I.
This section describes the detailed design perspectives required to implement the tasks with Ops I, including the data model, workflow, and document storage.
| Item | Design items |
|---|---|
| Designing a data model | ・Catalog ・Datamodel |
| Designing a workflow | ・Workflow |
| Designing notifications | ・Notification ・Notifier |
| Storing documents | ・Attachment ・Distribution |
| Users and ACL | ・User ・Group ・Role ・ACL ・GitRole ・Roles In This Organization |
| Skill management | ・Skill ・Skillset |
| Automation | ・Playbook ・Vault |
| Ticket management | ・Create, review, update, and correlate tickets |
| Schedule management | ・Create, review, and update schedules ・Calendar |
| Site management | ・Create, update, and publish service portals |
Section structure
4.3.1 Designing a data model
4.3.2 Designing a workflow
4.3.3 Designing notifications
4.3.4 Storing documents
4.3.5 Users and ACL
4.3.6 Skill management
4.3.7 Automation
4.3.8 Ticket management
4.3.9 Schedule management
4.3.10 Site management