For Windows Systems

Job Management Partner 1/Software Distribution

Administrator's Guide Volume 1

3020-3-S81-80(E)

Contents

Notices
Summary of amendments
Preface

1. Managing Server Operation
1.1 Starting and terminating a managing server
1.2 Managing server menu
1.3 Starting and terminating Remote Installation Manager
1.3.1 Starting Remote Installation Manager
1.3.2 Termination
1.4 Window configuration and basic operations
1.4.1 System Configuration window
1.4.2 Destination window
1.4.3 Package window
1.4.4 Job Definition window
1.4.5 Job Status window
1.4.6 List of Software Information window
1.4.7 Directory Information window
1.4.8 Differences in windows on the Remote Installation Manager of a relay system
1.4.9 Window operation

2. Remote Installation of Software
2.1 Packaging procedure
2.1.1 Starting Packager
2.1.2 Packaging procedure
2.1.3 Checking a stored package
2.1.4 Notes on packaging
2.2 Specifying the packaging details
2.2.1 Settings in the Software Distribution Packaging dialog box
2.2.2 Packaging Information page
2.2.3 System Conditions page
2.2.4 Software Conditions page
2.2.5 File Properties page
2.2.6 Schedule page
2.2.7 Installation Method page
2.2.8 Options page
2.2.9 Create Icon page
2.2.10 External Program page
2.2.11 Setup Information page
2.2.12 AIT File page
2.2.13 Recorder File page
2.2.14 Select Components page
2.2.15 Variations in packaging other companies' software
2.2.16 Customizing the packaging environment
2.3 Executing remote installation
2.3.1 Remote installation execution procedure
2.3.2 Settings on the Package page
2.3.3 Settings on the Job Distribution Attributes page
2.3.4 Notes on remote installation execution
2.4 Managing cabinets and managing packages
2.4.1 Creating a cabinet
2.4.2 Checking cabinets and checking packages
2.4.3 Renaming a cabinet
2.4.4 Deleting cabinets and deleting packages (managing packages)
2.4.5 Deleting packages from a relay system
2.5 Examples of remote installation
2.5.1 Checking available hard disk space and other statuses before installing
2.5.2 Checking the software already installed on Client before installation
2.5.3 Setting user-specific conditions to determine whether or not to install software
2.5.4 Automatic execution of a setup program after installation
2.5.5 Installing at a specified time
2.5.6 Setting the distribution time in two stages
2.5.7 Protecting the previous version from a remote-installation error
2.5.8 Installing on clients that satisfy specified conditions
2.5.9 Bypassing an erroneous relay system during remote installation
2.5.10 Reducing the volume of data in an Install package job installation (multicast distribution)
2.5.11 Distributing a package in segments (split distribution)
2.5.12 Installing a package on an inactive client
2.5.13 Executing remote installation on a client with a dial-up IP connection
2.5.14 Suspending and resuming job execution
2.5.15 Distributing a job to a suspended destination
2.5.16 Silent installation of Windows Installer-compatible software

3. Collecting Inventory Information
3.1 Collecting system information
3.1.1 System information collection procedure
3.1.2 Registry information collection procedure
3.1.3 Setting the Options page
3.1.4 Notes on collecting system information
3.1.5 Checking the collected system information
3.1.6 Customizing the CPU clock speed that is reported
3.1.7 Customizing the reported security-related inventory information
3.2 Collecting software information
3.2.1 Procedure for collecting software information
3.2.2 Setting the Options page
3.2.3 Notes on collecting software information
3.2.4 Creating a software search list
3.2.5 Filtering a software inventory
3.2.6 Checking collected software information
3.2.7 Deleting software information
3.3 Collecting user inventory information
3.3.1 Procedure for collecting a user inventory information
3.3.2 Creating user inventory items
3.3.3 Distributing user inventory items
3.3.4 Collecting user inventory information
3.3.5 Entering user inventory information from a CSV file
3.3.6 Checking the user inventory information
3.4 Acquiring directory information
3.4.1 How to acquire directory information
3.4.2 Extracting the information needed for setup
3.4.3 Creating a map file
3.4.4 Creating a parameter file
3.4.5 Executing dcmadsync.exe (directory information acquisition command)
3.4.6 How to manually assign Active Directory computer information and JP1/Software Distribution system configuration information

4. Managing Inventory Information
4.1 Inventory Viewer
4.1.1 Starting Inventory Viewer
4.1.2 Components of the Inventory Viewer window
4.2 Counting hosts by inventory items
4.2.1 Counting procedure
4.2.2 Selecting the count targets
4.2.3 Examples of count condition settings and count results
4.2.4 Setting the view items
4.2.5 Saving count conditions and view items in a template
4.2.6 Displaying count results as a graph
4.2.7 Creating a host group from count results
4.3 Displaying inventory information
4.4 Using templates
4.4.1 Template Management window
4.4.2 Using a template to display inventory information or count hosts
4.4.3 Editing a template
4.5 Outputting inventory information
4.5.1 Sorting inventory information
4.5.2 Exporting to a CSV-formatted file
4.5.3 Printing
4.6 Using the remote control facility

5. Collecting Files from Clients
5.1 Remote collection procedures
5.1.1 Executing remote collection
5.1.2 Restoring collected files
5.1.3 Deleting files from the relay manager/system
5.1.4 Notes on execution of remote collection
5.2 Examples of remote collection
5.2.1 Processing data at the client before remote collection
5.2.2 Collecting client application error information
5.2.3 Collecting Windows NT event log information

6. Monitoring Software Operation Status
6.1 Monitoring software operations
6.2 Creating an operation monitoring policy
6.2.1 Displaying the Edit Software Operation Monitoring Policy dialog box
6.2.2 Specifying an operation monitoring policy name
6.2.3 Basic setup for operation monitoring
6.2.4 Setup for uploading the operation monitoring result
6.2.5 Setup for collecting an operation log
6.2.6 Specifying the programs to be monitored
6.2.7 Setup for obtaining the operation time
6.2.8 Setup for collecting logs of Web accesses
6.2.9 Setup for collecting print logs and for suppressing print operations
6.2.10 Setup for collecting logs of operations with external media and for suppressing operations with external media
6.2.11 Setup for collecting device operation logs and for suppressing device operations
6.2.12 Modifying or deleting an operation monitoring policy
6.3 Starting or stopping operation monitoring
6.3.1 Starting operation monitoring
6.3.2 Stopping operation monitoring
6.4 Collecting operation information
6.4.1 Regular reporting from a client
6.4.2 Executing a Get software monitoring information from the client job at a managing server
6.5 Browsing operation information
6.5.1 Viewing software startup suppression logs
6.5.2 Browsing an operation log
6.5.3 Items displayed in an operation log
6.6 Using the Operation Log List window
6.6.1 Starting the Operation Log List window
6.6.2 Checking the operation logs
6.6.3 Using a search pattern to check operation logs
6.6.4 Tracing operation logs
6.6.5 Deleting operation logs
6.7 Using the Operation Log Total window
6.7.1 Displaying the count results by specifying conditions
6.7.2 Displaying a breakdown for each group
6.7.3 Displaying operation logs
6.7.4 Displaying operation log count results in a graph
6.7.5 Executing the jamOperationLogAddUp (adding up operation logs) command
6.8 Using the Software Operation Status window
6.9 Sharing operation monitoring policies
6.9.1 Output of a monitoring policy to a file
6.9.2 Adding an operation monitoring policy from a file
6.9.3 Notes about sharing operation monitoring policies
6.10 Notes on software operation monitoring

7. Monitoring Clients
7.1 Acquiring patches to be installed at clients
7.1.1 Acquiring patches
7.1.2 Packaging a patch
7.1.3 Using Scheduled Tasks to acquire patches automatically
7.2 Detecting client patch information
7.2.1 Procedure for detecting patch information
7.2.2 Distributing the files necessary for detection using WUA
7.2.3 Distributing the files necessary for detection using MBSA 1.2.1
7.2.4 Notes on patch information detection
7.2.5 Checking and counting patch information detection results
7.3 Linking to WSUS to manage update programs
7.3.1 Managing a WSUS computer group
7.3.2 Managing the authentication status of update programs
7.3.3 Linking to a WSUS with a hierarchical structure
7.3.4 Notes about managing update programs by linking to WSUS
7.4 Checking alert information reported from clients
7.4.1 Checking alert information
7.4.2 Relaying alert information
7.5 Sending messages to clients
7.5.1 Sending messages
7.5.2 Notes on sending messages to clients
7.6 Using AMT's remote control facility
7.6.1 How to execute AMT's remote control facility
7.6.2 dcmamtrc.exe (AMT's remote control)
7.6.3 Notes about using AMT's remote control facility
7.7 Managing offline machines
7.7.1 Offline installation
7.7.2 Collecting inventory and operation information from offline machines

8. Managing Jobs
8.1 Job creation and execution procedures
8.2 Creating a job
8.2.1 Displaying the Define New Job dialog box
8.2.2 Settings in the Create Job dialog box
8.2.3 Setting up the Job page
8.2.4 Setting up the Destination page
8.2.5 Setting up the Schedule page
8.2.6 Setting up the Client Control page
8.2.7 Setting up the Report Message page
8.2.8 Setting up the Operation Monitoring Policy page
8.3 Executing and saving a job
8.3.1 Executing and saving a job
8.3.2 Managing saved jobs and folders
8.4 Checking job execution status
8.4.1 Settings for checking job execution status
8.4.2 Notes on checking the job execution status
8.4.3 Items displayed in the Job Status window
8.4.4 Displaying the job execution status
8.4.5 Displaying the execution status of ID group jobs
8.4.6 Displaying the execution status of all-lower-clients jobs
8.4.7 Displaying jobs in a specified execution status
8.4.8 Displaying the detailed information of a destination
8.5 Processing after checking job execution results
8.5.1 Deleting a job
8.5.2 Re-executing a job
8.5.3 Executing a job by bypassing an erroneous relay system
8.5.4 Forcibly completing a split-distribution job
8.6 Customizing the Job Creation window
8.6.1 Customizing the Define New Job dialog box
8.6.2 Customizing the Create Job dialog box

9. CSV Output Utility and Printing
9.1 Using the CSV output utility to output information to a file
9.1.1 Items eligible for output to a CSV-formatted file
9.1.2 Outputting information to a CSV-formatted file
9.1.3 Setting the output range of a CSV file
9.1.4 Conversion rules for outputting CSV files in Unicode
9.1.5 Notes on outputting to a CSV file
9.2 Printing managed information
9.2.1 Printable items
9.2.2 How to print

10. Operating Asset Information Manager Subset
10.1 Basic Operating Procedure
10.1.1 Asset Information Manager Subset login and logout
10.1.2 Window components and how to use them
10.1.3 Search procedure
10.1.4 How to specify a group
10.1.5 Job menus that support selection of divisions to specify search conditions
10.2 Managing devices
10.2.1 Checking the number of owned devices (Device Totals)
10.2.2 Searching for devices (Device List)
10.2.3 Searching for unused devices (Unused Device List)
10.2.4 Changing device information (Batch Update)
10.2.5 Managing the device change log (Device Change Log)
10.2.6 Management of detailed information about a device
10.3 Software License
10.3.1 Managing the installed software update history (Update History)
10.4 Software Applied Management
10.4.1 Managing the software application status (Software Applied)
10.4.2 Checking the status of software distribution (Distribution Status)
10.5 Software Operation Status
10.5.1 Checking software operation status (Software Operation Status)
10.5.2 Checking for unauthorized software installation (Unauthorized Install List)
10.6 Security Management
10.6.1 Checking operation logs (Operation Log List)
10.6.2 Totaling operation logs (Operation Log Total)
10.7 Shared Information Management
10.7.1 Changing user and group information (Group and User)
10.7.2 Searching users (Search Users)
10.7.3 Changing information about locations (Location)
10.7.4 Changing IP group information (IP Group)
10.7.5 Changing information about installed software (Installed Software)
10.7.6 Adding and changing types and status (Code)
10.7.7 Viewing and changing individual information (Individual Information)
10.7.8 Viewing log information (Log)
10.8 Changing the Window Operations and User Roles
10.8.1 Changing user roles (Role)
10.8.2 Changing managed items (Customize Managed Items)
10.8.3 Changing a window for a user role (Customize Job Windows)
10.8.4 Changing the executable jobs (Customize Job Menu)
10.8.5 Setting assigned items (Assign Inventory)
10.8.6 Selecting the items to be acquired as device change logs (Acquire Device Update Record Items)

11. Using Client Facilities
11.1 Before using a client
11.1.1 Settings necessary for use of a client
11.1.2 Client startup and job execution
11.1.3 Client menu
11.2 Setting up a client's operating environment
11.2.1 Registering into an ID group
11.2.2 Preparing to install software during system startup
11.2.3 Installing software using non-Administrator user permissions under Windows NT
11.2.4 Remotely setting up a client
11.3 Holding or canceling job execution
11.3.1 Holding or canceling a job
11.3.2 Procedure for executing a held job
11.3.3 Notes on holding or canceling a job
11.4 Using Package Setup Manager
11.4.1 Configuration of the Package Setup Manager window
11.4.2 Installing from Package Setup Manager
11.4.3 Confirming the status of software installation
11.5 Entering user inventory information
11.5.1 Displaying the Software Distribution - Update User Information dialog box
11.5.2 Procedure for entering user inventory information
11.6 Reporting inventory information
11.6.1 Using the Software Distribution - Update User Information dialog box to report inventory information
11.6.2 Using Package Setup Manager to report inventory information
11.6.3 Automatic reporting of updated inventory information
11.6.4 Reporting inventory information at automatic registration of system configuration
11.7 Using Local System Viewer
11.7.1 Configuration of the Local System Viewer window
11.7.2 Checking the hardware status of a client
11.7.3 Checking the list of alerts reported
11.7.4 Checking the system information of a client
11.7.5 Checking the software information of a client
11.8 Reporting an alert based on system monitoring
11.8.1 Starting or stopping system monitoring
11.8.2 Specifying system monitoring conditions
11.8.3 Using the System Monitoring icon
11.8.4 Various alert reporting methods
11.9 Releasing print suppression
11.10 Managing backup files
11.10.1 Outputting a backup collection status list (dmpbklst command)
11.10.2 Deleting a backup file (dmpbkdel command)
11.10.3 Retrying a restore (dmprcvry command)

Appendixes
A. List of Menus
A.1 List of System Configuration window menus
A.2 List of Host Window menus
A.3 List of Package window menus
A.4 List of Define Job window menus
A.5 List of Job Status window menus
A.6 List of Software Information window menus
A.7 List of Directory Information window menus
A.8 List of JP1/Software Distribution Unarchiver window menus
A.9 List of JP1/Software Distribution Inventory Viewer window menus
A.10 List of JP1/Software Distribution Packager window menus
A.11 List of Package Setup Manager window menus
A.12 List of Local System Viewer window menus
A.13 List of System Monitoring Condition Settings window menus
A.14 List of menus available from the System Monitoring icon
B. List of Icons
B.1 System Configuration window icons
B.2 Destination window
B.3 Package window icons
B.4 Create Job window icons
B.5 Job Status window icons
B.6 Directory Information window icons
B.7 JP1/Software Distribution Inventory Viewer window icons
B.8 JP1/Software Distribution Packager window icons
B.9 Package Setup Manager window icons
C. Starting a Tool from Remote Installation Manager
C.1 Registering a tool in a menu
C.2 Starting a tool from a menu
C.3 Tool-starting operation example
D. Creating a Script for Setting Installation Conditions
D.1 Overview of scripts for setting the installation conditions
D.2 Statements
D.3 Operators
D.4 Script functions
D.5 Examples of scripts
E. Version Changes
F. Glossary

Index

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