10.1 Version changes

Organization of this section

(1) Changes in the document numbered JCSM73-0270-01(E)

Added an explanation of the notation on the product screen.
Updated OSS versions.
Changed the language switching method from the function of OTOBO to the language switching function of Ops I.
Regarding the ticket notification function, in addition to the function using the mail server, an Ops I notification function was added.
For CMDB function, the definition of sample configuration items in the use case has been changed.
For CMDB function, categories of configuration items were added.
For CMDB function, the description of choice fields using generic catalogs was deleted, and explanations of how to set each type of field using dynamic fields were added.
Changed the description of how to set up import and export configuration items for the CMDB function.
Added the status of tickets.
Regarding the automatic response function when creating a ticket by email, in addition to the setting when using the mail server, a setting when using the Ops I notification function was added.
Added the type of tickets.
Added configuration item link types for CMDB function.
For CMDB function, the display items of the configuration item list have been changed.
Updated the configuration items defined in the initial state for the CMDB function.
Changed the description of how to set the class and field of the configuration items for the CMDB function.
Added a function to set the calendar.
Added a function to manage SLAs.
Added a function to register management jobs.
Added a function to manage ticket notifications.