Contents
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Part 1: Introduction
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Part 2: Design
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Part 3: Setup
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7.7 Setting up the services to be used by the asset management server
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7.8 Settings for using Microsoft Internet Information Services
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7.9 Setting the tasks that are registered in Task Scheduler
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7.9.3 Specifying the task to be executed in the Data maintenance (Asset Console) task
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7.9.4 Specifying the timing to send notification about impending contract expiration
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7.9.5 Specifying the timing to delete the license totaling results
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7.9.6 Specifying the types of history information to be deleted and the deletion timing
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7.9.7 Acquiring JP1/IT Desktop Management 2 - Manager management information
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7.13 Suppressing operations on asset information from JP1/IT Desktop Management 2 operation windows
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8. Achieving Asset Management by Linking to Other Products
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Part 4: System Definition
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11. Changing the Window Operations and User Roles
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11.3 Changing a window for a user role (Customize Job Windows)
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11.6 Selecting the items to be acquired as device change logs (Acquire Device Update Record Items)
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12.2 Defining authority for processing the Item (Official Authority)
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12.8.1 The Edit Emails and Set Deadline buttons cannot be selected because they are disabled
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12.8.2 How can I change the email text that is created in Flow Designer for each node?
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12.8.4 How can I interrupt at an intermediate point on the Item route?
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12.8.5 What happens to an Item for which a deadline is set when its deadline passes?
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12.8.6 What is the difference between normal activities and completed activities?
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12.8.7 How can I set the objects to uniform attributes in Form Designer?
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12.8.8 How can I align the position of objects in Form Designer?
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12.8.13 What happens if no activity is defined for the last node?
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12.8.15 Why did my attempt to delete an Item fail (a message was displayed)?
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Part 5: Administration
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14. Executing Asset Management Jobs
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14.4.1 Checking the license usage status (Owned License List)
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14.4.3 Checking for expired licenses (Unauthorized Usage List)
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14.4.4 Checking the usage status of unregistered software (Unknown Usage List)
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14.4.7 Changing the managerial group of a license (Transfer License)
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14.4.8 Registering volume contract information (New Volume License)
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14.4.9 Changing volume contract information (Volume License List)
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14.4.11 Managing the installed software update history (Update History)
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14.6.2 Viewing and changing network information (Network tab)
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14.6.3 Viewing and changing installed software assets (Software tab)
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14.6.5 Browsing and adding anti-virus software (Anti-Virus tab)
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14.6.6 Viewing or changing related asset information (Related devices tab)
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14.6.7 Browsing and changing assigned license information (License tab)
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14.6.8 Viewing and changing contract information (Contract tab)
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14.6.9 Viewing and changing the maintenance log (Maintenance tab)
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15. Executing Asset Management Jobs That Use Items
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16. Managing Shared Information
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16.6 Establishing correspondence between software names (Software Name)
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16.7 Changing information about installed software (Installed Software)
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16.9 Viewing and changing individual information (Individual Information)
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16.10 Changing asset information in a batch operation (Import)
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16.14 Setting assigned items (ITDM2 Management Information Acquisition)
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Part 6: Troubleshooting
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17.5 Principal causes of errors in Asset Console and how to handle them
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17.6 Principal causes of errors in the Web server and how to handle them
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17.7 Principal causes of errors in the DBMS and how to handle them
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17.8 Principal causes of errors in the Web browser and how to handle them
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17.10 Principal causes of errors during linkage to JP1/IT products and how to handle them
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Part 7: Reference
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19.1 Management information that can be acquired from JP1/IT Desktop Management 2 - Manager
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19.1.1 Information that can be acquired as asset information
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19.1.2 Information that can be acquired as hardware information
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19.1.3 Information that can be acquired as IP address management information
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19.1.4 Information that can be acquired as network information
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19.1.5 Information that can be acquired as installed software information
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19.1.6 Information that can be acquired as installed software list
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19.1.7 Information that can be acquired as patch information
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19.1.9 Information that can be acquired as virus definition information
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19.1.10 Information that can be registered as group information
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19.1.11 Information that can be registered as location information
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20. Management Information Details
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20.4 Items to be imported or exported using a job menu
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20.4.2 Items targeted by the Installed software information asset type
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20.4.3 Items targeted by the Installed software list asset type
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20.4.4 Items targeted by the Software information asset type
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20.4.8 Items targeted by the Location information asset type
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20.4.9 Items targeted by the Maintenance contract information asset type
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20.4.10 Items targeted by the Rental contract information asset type
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20.4.11 Items targeted by the Lease contract information asset type
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20.4.12 Items targeted by the Volume contract information asset type
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20.4.13 Items targeted by the IP group information asset type
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20.4.14 Items targeted by the Device catalog information asset type
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20.4.16 Items targeted by the Assigned license information asset type
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20.4.19 Items targeted by the Related asset information asset type
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20.4.20 Items targeted by the Division information asset type
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