Contents

• Notices

• Summary of amendments

• Preface

• 1. Before Use

  • 1.1 Required environment

    • 1.1.1 Required OS

    • 1.1.2 Required software

  • 1.2 Notes on using JP1/DH - Server

    • 1.2.1 Notes on the page settings of the web browser

    • 1.2.2 Notes on the New Delivery window

    • 1.2.3 Notes on downloading

    • 1.2.4 Other notes

• 2. Operating JP1/DH - Server

  • 2.1 Logging in and logging out

    • 2.1.1 Logging in by using the "Login by Password" radio button

    • 2.1.2 Logging in by using the "Login by Certification" radio button

  • 2.2 User authority and window structure

  • 2.3 Using the Send and Receive App

    • 2.3.1 Downloading the App

    • 2.3.2 Installing the App

    • 2.3.3 Importing the server certificate

    • 2.3.4 Uninstalling the App

  • 2.4 Sending files and messages

    • 2.4.1 Opening the New Delivery window

    • 2.4.2 Setting recipient addresses

    • 2.4.3 Enter of the message

    • 2.4.4 Selecting or confirming an approver

    • 2.4.5 Setting of Option

    • 2.4.6 Transmission settings of the file / folder

    • 2.4.7 Start of send

  • 2.5 Receiving a file by accessing a URL in a delivery notification email

    • 2.5.1 When a registered user receives a file

    • 2.5.2 When an unregistered user receives a file

  • 2.6 Receiving a file in the in-box

  • 2.7 Viewing or deleting your sending and receiving histories

  • 2.8 Managing applications for approval

    • 2.8.1 Accepting or rejecting an application for approval by accessing a URL written in an email

    • 2.8.2 Accepting or rejecting applications for approval in the Applications for Approval window

  • 2.9 Setting guest users

    • 2.9.1 Creating or editing a guest user

    • 2.9.2 Activating, inactivating, or deleting a guest user

  • 2.10 Setting options

    • 2.10.1 Changing a password

    • 2.10.2 Changing the language used in email

• 3. Troubleshooting

  • 3.1 Troubleshooting

  • 3.2 Checking the client environment

  • 3.3 Checking the Internet Options settings

    • 3.3.1 Security tab

    • 3.3.2 Privacy tab

    • 3.3.3 Advanced tab

  • 3.4 Checking the Java Control Panel settings (When not using the Send and Receive App)

    • 3.4.1 General tab

    • 3.4.2 Java tab

    • 3.4.3 Advanced tab

  • 3.5 Procedures for coping with problems in sending and receiving

    • 3.5.1 Problems in sending (the address book does not appear)

    • 3.5.2 If the App does not start or some features cannot be used (When using the Send and Receive App)

    • 3.5.3 Collecting a Java console log (When not using the Send and Receive App)

  • 3.6 Workarounds for the Page Error window and the Error dialog box

    • 3.6.1 Clearing the cache of the browser

    • 3.6.2 Clearing the cache of Java (When not using the Send and Receive App)

    • 3.6.3 Specifying the Java proxy settings

  • 3.7 Inquiry

• Appendixes

  • A. FAQ

  • B. Version Changes

    • B.1 Changes in version 12-00

    • B.2 Changes in version 11-50

    • B.3 Changes in version 11-10

    • B.4 Changes in version 11-00

  • C. Reference Material for This Manual

    • C.1 Related publications

    • C.2 Conventions: Abbreviations for product names

    • C.3 Conventions: Acronyms

    • C.4 Default installation folder

    • C.5 Conventions: KB, MB, GB, and TB

  • D. Glossary

• Index

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