3.6.1 Clearing the cache of the browser
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From the browser menu, click Tools, Internet Options, and then the General tab. Under Browsing history, click the Delete... button.
The Delete Browsing History dialog box appears.
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Select the Temporary Internet files and Cookies check boxes, and then click the Delete button.
The browsing history is deleted.
- Important
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If you have bookmarked the JP1/DH - Server site as a favorite, clear the Preserve Favorites website data check box.
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Click the Close button. The Internet Options dialog box appears.
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Click the OK button.
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Restart Internet Explorer (IE).
If the same error occurs even after you perform the procedure above, perform the procedure in the next subsection.