1.2.3 Notes on downloading
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Download size when a compressed-file transmission fails and the file is downloaded from the Out-box window
If a compressed-file transmission fails and the file is downloaded from the Out-box window while the incomplete file remains on the server, the size of the original file is added to the download size. An incomplete file is automatically removed in about three minutes. Do not download an incomplete file from the Out-box window before the file is automatically removed. If an incomplete file is not automatically removed, delete the delivery corresponding to the file from the Out-box window.
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If an approver attempts to approve a delivery including only a message when the Need to download at least one file. option is selected for approval operation
When an approver attempts to approve a message delivery in the Applications for Approval window, the message You need to download at least one file to accept or reject this application for approval. Appears and the approver cannot continue an approval operation. In this case, the approver can continue an approval operation from the URL written in an approval request email.
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Destination to save a downloaded file
If you attempt to overwrite an existing file on a client PC with a downloaded file, overwriting the file might fail and the message A file was not found is displayed in an alert dialog box. This is probably caused because the file on the client PC is read only or currently being edited.
Before overwriting a file, remove the read-only attribute from the file so that you can overwrite it. If you do not have write permission for the destination folder, a similar error occurs. Specify a folder that you have write permission for as the destination.
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If you select the Use a local copy mode. check box during file download
When you select the Use a local copy mode. check box, there must be enough free space to receive the target file or folder in the local environment. Before selecting this check box, make sure that there is enough free space in the folder that is specified by the TEMP environment variable. If there is not enough free space, an error occurs. You must specify an existing folder by the TEMP environment variable. To check the location of the folder specified by the TEMP environment variable, open your machine's System Properties dialog box.
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If you cancel downloading a file that is sent with the compression function enabled
If a file is sent with STRONG, MIDDLE, or WEAK selected for the compression level or if a folder is sent, you might not be able to cancel downloading the file or folder by clicking the Cancel button during file download. In this case, close the applet window to cancel downloading the file or folder.
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Download progress indication when you download a file that is sent with the compression function enabled
If a file is sent with STRONG, MIDDLE, or WEAK selected for the compression level, or if a folder is sent, the download progress indication might remain 0%. In fact, the file is being downloaded. As soon as decompressing the downloaded file starts, the progress indication shows the actual status.
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File download progress indication
If you download a file that you have already downloaded, the progress indication might remain 0%. Although the progress indication is 0%, the file is being downloaded. If you want to watch the progress while downloading the file, restart the browser and then download the file again.