2.7 Viewing or deleting your sending and receiving histories

To view or delete sending histories in the out-box and receiving histories in the in-box:

1. Log in to JP1/DH - Server. In the menu in the left side of the window, select Message Box and then In-box or Out-box.

   The In-box or Out-box window appears.

2. Select the display style, processing status, and display period in the drop-down list boxes if needed.

   • Display style: You can select the list style or the abstract style.

   • Processing status: This drop-down list box is displayed only in the In-box window. You can select All, Not opened, or Opened.

   • Display period: You can select one of the following items:

     - Today: today

     - This week: From last Sunday to today

     - A week ago: From two Sundays ago to today

     - Two weeks ago: From three Sundays ago to today

     - Three weeks ago: From four Sundays ago to today

     - A month ago: From the first day of the last month to today

     

     Tip

     If the period specified by This week includes days of the previous month, the histories to be displayed are those from the first day of the current month. The histories of the days of the previous month are not displayed.

     If there are histories over the past one month or more, the list items you can select are displayed in the form of MM YYYY.

3. Click the icon, and then select Show more info. The history detailed information window appears.

   

   Important

   If the sender is deleted or inactivated, you cannot view the detailed information.

4. Select one of the tabs in the history detailed information window. The content displayed on each tab is described below. Note that the Recipients Info., Recipient Records, and Approver List tabs are displayed only when you select Show more info. to display the detailed information in the Out-box window.

   • Message tab: Displays the message you sent or received.

   • Files tab: Displays the file name, size, and other detailed file information. Click the Download button to download files.

   • Recipients Info. tab: Displays the recipient-related information.

   • Recipient Records tab: Displays the receiving status of the recipients.

   • Approver List tab: Displayed when the delivery requires approval. You can view the list of approvers. However, if all the approvers are deleted, the Approver List tab is not displayed.

5. When you click the Close button on each tab, the In-box window or the Out-box window appears again.

   Tip

   • If you select Show more info. to display the history detailed information in the Out-box window, the Delete button is displayed in the history detailed information window. You can delete histories and transmitted files by clicking the Delete button. If you delete a transmitted file, the recipient of the delivery of the file cannot download the file anymore.

   • When you send two and more files at once, you can check which files are downloaded by the recipient on the Recipient Records tab. If the files have not been downloaded, the names of the files are displayed in gray. However, if the recipient has received the files from the receiving histories, the status of the files does not change to downloaded.

     

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