Contents

• Notices

• Summary of amendments

• Preface

• Part 1: Overview

  • 1. Overview of JP1/Integrated Management

    • 1.1 Introducing the JP1/IM series

    • 1.2 System management issues and integrated management

      • 1.2.1 System life cycle

      • 1.2.2 Issues and the role of the JP1/IM series at the design and build phase

      • 1.2.3 Issues and the role of the JP1/IM series at the operation phase

      • 1.2.4 Issues and the role of the JP1/IM series at the redesign and rebuild phase

    • 1.3 Features of JP1/IM - Manager

      • 1.3.1 Integrated management using JP1 events

      • 1.3.2 Centralized system monitoring

      • 1.3.3 Error detection and reporting

      • 1.3.4 Measures to handle a large number of JP1 events

      • 1.3.5 Integrated troubleshooting with JP1/IM - Manager

      • 1.3.6 Easy-to-build monitoring system

      • 1.3.7 Flexible system configuration

      • 1.3.8 Integrated management of the system hierarchy and host settings

      • 1.3.9 Monitoring groups based on business operations

    • 1.4 System operation with JP1/IM - Manager

      • 1.4.1 System monitoring

      • 1.4.2 Error detection

      • 1.4.3 Error investigation

      • 1.4.4 Error resolution

    • 1.5 JP1/IM - Manager system configuration

      • 1.5.1 Component products of a JP1/IM - Manager system

      • 1.5.2 JP1/IM system hierarchy

      • 1.5.3 Support for various system configurations

• Part 2: Functionality

  • 2. Overview of Functions

    • 2.1 Overview of event management

    • 2.2 Functionality at each phase of the operating cycle

      • 2.2.1 Functionality for system monitoring

      • 2.2.2 Functionality for error detection

      • 2.2.3 Functionality for error investigation and resolution

      • 2.2.4 Functionality for building, operating, and rebuilding the system

      • 2.2.5 Functionality used throughout the operating cycle

    • 2.3 List of functions

    • 2.4 Functions provided by the IM database

    • 2.5 JP1/IM - Manager service

  • 3. Centralized System Monitoring Using the Central Console

    • 3.1 Centralized monitoring using JP1 events

      • 3.1.1 Monitoring from the Central Console

      • 3.1.2 Flow of processing for JP1 event monitoring

      • 3.1.3 Internal control of JP1 events by JP1/IM - Manager

      • 3.1.4 Restrictions on viewing and operating business groups

    • 3.2 Filtering of JP1 events

      • 3.2.1 Forwarding filter

      • 3.2.2 Event acquisition filter

      • 3.2.3 Event receiver filter

      • 3.2.4 Severe events filter

      • 3.2.5 View filter

      • 3.2.6 Defining filter conditions

    • 3.3 Issue of correlation events

      • 3.3.1 Correlation event issue

      • 3.3.2 Defining correlation event issue

      • 3.3.3 Status transition and operation settings of the correlation event generation function

      • 3.3.4 Contents of a correlation event generation history file

      • 3.3.5 JP1 events subject to correlation processing

      • 3.3.6 Situations in which a generation condition is satisfied or fails

      • 3.3.7 Situations in which correlation processing fails

      • 3.3.8 Issued correlation event

    • 3.4 Suppressing display of repeated events

      • 3.4.1 Mechanism of the suppression of repeated-event display

      • 3.4.2 Definitions of terms related to the suppression of repeated-event display

      • 3.4.3 Repeated event conditions

      • 3.4.4 When suppression of repeated-event display starts

      • 3.4.5 When suppression of repeated-event display ends

      • 3.4.6 Event list display during the suppression of repeated-event display

      • 3.4.7 Issuing notifications when the suppression of repeated-event display continues

      • 3.4.8 Issuing events associated with the suppression of repeated-event display

      • 3.4.9 Notes on suppression of repeated-event display

      • 3.4.10 Suppressing repeated-event display by the consolidated display of repeated events

    • 3.5 Suppressing monitoring of a large number of events

      • 3.5.1 Mechanism of the suppression of monitoring of a large number of events

      • 3.5.2 Definitions of terms related to the suppression of monitoring of a large number of events

      • 3.5.3 Repeated event condition for the suppression of monitoring of a large number of events

      • 3.5.4 When the suppression of monitoring of a large number of events starts

      • 3.5.5 When the suppression of monitoring of a large number of events ends

      • 3.5.6 Event list display during the suppression of monitoring of a large number of events

      • 3.5.7 Issuing notifications when the suppression of monitoring of a large number of events continues

      • 3.5.8 Suppressing the execution of automated actions triggered by a large number of events

      • 3.5.9 Suppressing the forwarding of a large number of events

      • 3.5.10 Issuing events associated with the suppression of monitoring of a large number of events

      • 3.5.11 Notes on the suppression of monitoring of a large number of events

    • 3.6 Searching for events

      • 3.6.1 Searching for JP1 events

      • 3.6.2 Event search conditions

      • 3.6.3 Flow of processing of event searching

    • 3.7 Changing the event level (severity) of JP1 events

    • 3.8 Mapping of the event source hosts

      • 3.8.1 Overview of mapping

    • 3.9 Event guide function

      • 3.9.1 Settings for event guide information

      • 3.9.2 Conditions for displaying event guide information

      • 3.9.3 Contents displayed as event guide information

    • 3.10 Setting memo entries

    • 3.11 Displaying user-defined event attributes

      • 3.11.1 Displaying the attributes of user-defined events

      • 3.11.2 Displaying a monitor window from a JP1 event

      • 3.11.3 Adding items to the Tool Launcher window

      • 3.11.4 Flow of event information

    • 3.12 CSV output of information displayed in JP1/IM - View

      • 3.12.1 Saving event listings (CSV snapshot)

      • 3.12.2 Saving event information in the integrated monitoring database (CSV report)

      • 3.12.3 Copying JP1 event information and action execution results to the clipboard

    • 3.13 Specifying the event display start-time

      • 3.13.1 Range of date and time that can be specified as event display start-time

      • 3.13.2 Specifying the event display start-time position using the slider

      • 3.13.3 Specifying the event display start-time position by date and time

      • 3.13.4 Specifying the event display start-time position using the buttons

      • 3.13.5 Processing after event display start-time specification

    • 3.14 Range of events to be collected at login

    • 3.15 Specifying the event display period

      • 3.15.1 Range of listed JP1 events for a specified display period

    • 3.16 Performing system operations from JP1/IM

      • 3.16.1 Launching a linked product by monitor startup

      • 3.16.2 Tool Launcher

      • 3.16.3 Executing commands on managed hosts from JP1/IM - View

      • 3.16.4 Executing commands on client hosts

      • 3.16.5 Inheriting event information when a command is executed

    • 3.17 Email notification function (for Windows only)

      • 3.17.1 Mechanism of mail notification function

  • 4. Objective-Oriented System Monitoring Using the Central Scope

    • 4.1 Overview of Central Scope functions

    • 4.2 Monitoring tree

      • 4.2.1 Monitoring tree structure

      • 4.2.2 Statuses of monitoring nodes

      • 4.2.3 Status change conditions

      • 4.2.4 Event generation condition

    • 4.3 Automatically generating a monitoring tree

      • 4.3.1 Automatically generating a monitoring tree

      • 4.3.2 Conditions for automatically generating a monitoring tree

      • 4.3.3 Monitoring tree structures

      • 4.3.4 Generation types

    • 4.4 Editing a monitoring tree

      • 4.4.1 Editing a monitoring tree

      • 4.4.2 Map display settings

      • 4.4.3 Setting the monitoring range of a monitoring tree

      • 4.4.4 Setting the Central Scope monitoring windows

    • 4.5 Visual monitoring

    • 4.6 Customizing monitoring node settings

      • 4.6.1 Suppressing display of monitoring node name and the margins of monitoring node icon

      • 4.6.2 Setting status colors for monitoring node name and monitoring node

      • 4.6.3 Suppressing moving of monitoring node icon

    • 4.7 Searching for monitoring nodes or status change events

      • 4.7.1 Searching for monitoring nodes

      • 4.7.2 Searching for status change events

    • 4.8 Guide function

      • 4.8.1 Settings for guide information

      • 4.8.2 Utilizing guide information tailored to the system operation

    • 4.9 Completed-action linkage function

      • 4.9.1 Behavior of the completed-action linkage function

      • 4.9.2 Disabling the completed-action linkage function

      • 4.9.3 Automatically deleting processed status change events

    • 4.10 Performing system operations from JP1/IM

      • 4.10.1 Tool Launcher

    • 4.11 Central Scope

      • 4.11.1 Overview of the Central Scope

      • 4.11.2 Host information

      • 4.11.3 System monitoring using the Central Scope

      • 4.11.4 Automatic generation of a monitoring tree

      • 4.11.5 Central Scope databases

  • 5. Command Execution by Automated Action

    • 5.1 Overview of automated actions

    • 5.2 Managing the status of automated actions

    • 5.3 Defining an automated action

      • 5.3.1 Items that can be specified as execution conditions

      • 5.3.2 Precedence of execution conditions

      • 5.3.3 Parameter groups and AND condition

      • 5.3.4 Inherited event information

    • 5.4 Specifying a command to be executed as an automated action

      • 5.4.1 Executable commands

      • 5.4.2 Target host

      • 5.4.3 User account

      • 5.4.4 Suppressing identical actions

    • 5.5 Monitoring the execution of an automated action

      • 5.5.1 Automated action delay monitoring

      • 5.5.2 Automated action status monitoring

      • 5.5.3 Setting up execution monitoring

      • 5.5.4 Automated action error monitoring using the execution monitoring function

    • 5.6 Checking the execution status and results of automated actions

    • 5.7 Canceling automated actions

    • 5.8 Re-executing an automated action

    • 5.9 Operation settings for automated actions

    • 5.10 Flow of automated action execution

  • 6. System Hierarchy Management Using IM Configuration Management

    • 6.1 Host management

      • 6.1.1 Host information managed by IM Configuration Management

      • 6.1.2 Registering hosts

      • 6.1.3 Collecting host information

      • 6.1.4 Displaying host information

      • 6.1.5 Changing host information

      • 6.1.6 Deleting hosts

    • 6.2 System hierarchy management

      • 6.2.1 Hierarchical configurations managed by IM Configuration Management

      • 6.2.2 Acquiring the system hierarchy

      • 6.2.3 Displaying the system hierarchy

      • 6.2.4 Verifying the system hierarchy

      • 6.2.5 Editing the system hierarchy

      • 6.2.6 Applying the system hierarchy

      • 6.2.7 Synchronizing the system hierarchy

      • 6.2.8 Selection of agent configuration or remote monitoring configuration

    • 6.3 Virtualization configuration management

      • 6.3.1 Collecting virtualization configuration information

      • 6.3.2 Setting virtualization configuration information

      • 6.3.3 Exclusive rights for virtualization configuration information

      • 6.3.4 Displaying virtualization system configuration

      • 6.3.5 Importing into the Central Scope

    • 6.4 Managing business groups

      • 6.4.1 Overview of business groups

      • 6.4.2 Monitoring groups in a business group

      • 6.4.3 Viewing and operating permissions for business groups

      • 6.4.4 Monitoring using the Central Scope

      • 6.4.5 Functions related to business groups

    • 6.5 Profile management

      • 6.5.1 Types of profiles that can be managed

      • 6.5.2 Collecting profile lists

      • 6.5.3 Collecting profiles

      • 6.5.4 Displaying profiles

      • 6.5.5 Adding and deleting profiles

      • 6.5.6 Editing configuration files

      • 6.5.7 Obtaining and releasing exclusive editing rights for a configuration file

      • 6.5.8 Starting and stopping log file traps and event log traps

    • 6.6 Managing remotely monitored hosts

      • 6.6.1 Collecting log information

      • 6.6.2 Collectable log information and connection methods for remote monitoring

      • 6.6.3 Log information that can be monitored

      • 6.6.4 Monitoring interval for log information

      • 6.6.5 Predefined filter

      • 6.6.6 Event-source-host mapping

      • 6.6.7 Difference between agent configuration and remote monitoring configuration

    • 6.7 Management of service activity information

      • 6.7.1 Services whose activity information can be obtained

      • 6.7.2 Collecting service activity information

      • 6.7.3 Displaying service activity information

    • 6.8 Exporting and importing IM Configuration Management information

      • 6.8.1 Types of information that can be imported or exported

      • 6.8.2 Exporting IM Configuration Management information

      • 6.8.3 Importing IM Configuration Management information

  • 7. JP1/IM Operation Control

    • 7.1 JP1/IM - Manager process management

      • 7.1.1 Restarting abnormally ended processes

      • 7.1.2 Issuing JP1 events at detection of process errors

    • 7.2 JP1/IM - Manager health check function

      • 7.2.1 Processes monitored by the health check function

      • 7.2.2 Enabling and disabling the health check function

      • 7.2.3 How the health check function works

    • 7.3 Communication performed in the JP1/IM system environment

      • 7.3.1 Communication between the viewer and manager

      • 7.3.2 Communication between the manager and authentication server

      • 7.3.3 Communication between the manager and agent

      • 7.3.4 Communicating within a local host

      • 7.3.5 Communicating with JP1/IM - Rule Operation

    • 7.4 Core functionality provided by JP1/Base

      • 7.4.1 Managing JP1 users

      • 7.4.2 Managing JP1 events using JP1/Base

      • 7.4.3 Managing the system hierarchy

      • 7.4.4 Managing command execution

      • 7.4.5 Collecting and distributing definition information

      • 7.4.6 Managing service startup (Windows only)

      • 7.4.7 Hitachi Network Objectplaza Trace Library (HNTRLib2)

      • 7.4.8 JP1/Base health check function

      • 7.4.9 JP1/Base process management

  • 8. Linking with Other Products

    • 8.1 Linking with JP1/IM - Service Support

      • 8.1.1 Attributes of a JP1 event registered as an incident in JP1/IM - Service Support during linkage

      • 8.1.2 Permissions required to manually register incidents in JP1/IM - Service Support

    • 8.2 Linking with JP1/IM - Navigation Platform

      • 8.2.1 JP1 events that can be referenced as application information (operation procedures) when JP1/IM - Navigation Platform is linked

      • 8.2.2 Permission required to view application information (operating procedures) in JP1/IM - Navigation Platform

    • 8.3 Linking with JP1/IM - Rule Operation

      • 8.3.1 Sending rule startup requests to JP1/IM - Rule Operation

      • 8.3.2 Checking the status and result of notification to JP1/IM - Rule Operation

      • 8.3.3 Monitor startup of JP1/IM - Rule Operation

    • 8.4 Linking with VMware vCenter Operations Manager

  • 9. JP1/IM Configuration

    • 9.1 JP1/IM configuration example

    • 9.2 Product structure

      • 9.2.1 JP1/IM product structure

      • 9.2.2 Connectivity between JP1/IM products

    • 9.3 Prerequisite operating systems and programs

      • 9.3.1 Prerequisite operating systems

      • 9.3.2 Prerequisite programs

    • 9.4 Support for various system configurations

      • 9.4.1 Firewall support

      • 9.4.2 Support for multiple LANs

      • 9.4.3 Operation in a cluster system

      • 9.4.4 Logical host operation in a non-cluster environment

      • 9.4.5 Operation in FQDN format

• Part 3: Design

  • 10. Overview of Design

    • 10.1 Flow of JP1/IM deployment

    • 10.2 Design considerations

    • 10.3 Overview of design for JP1/IM deployment

      • 10.3.1 Overview of design

      • 10.3.2 Designing monitoring

      • 10.3.3 Designing error detection and reporting

  • 11. Operation Management Design

    • 11.1 Considerations for system monitoring using JP1 events

      • 11.1.1 Considerations for event management using JP1 events

      • 11.1.2 Considerations for forwarding JP1 events to managers

      • 11.1.3 Considerations for filtering JP1 events

      • 11.1.4 Considerations for issuing correlation events

      • 11.1.5 Considerations for suppressing the monitoring of repeated events and a large number of events

      • 11.1.6 Considerations for consolidated display of repeated events

      • 11.1.7 Considerations for suppressing the forwarding of a large number of events

      • 11.1.8 Considerations for changing JP1 event levels

      • 11.1.9 Considerations for setting event guide information

      • 11.1.10 Considerations for saving monitoring information (CSV snapshot)

      • 11.1.11 Considerations for saving event information in the integrated monitoring database (output of event report)

    • 11.2 Considerations for system monitoring from the Central Scope

      • 11.2.1 Considerations for monitoring trees

      • 11.2.2 Considerations for visual monitoring

      • 11.2.3 Considerations for setting guide information

      • 11.2.4 Considerations for suppressing moving of monitoring node icons

      • 11.2.5 Considerations for defining a status change condition for a monitoring group

    • 11.3 Considerations for error investigation in JP1/IM

      • 11.3.1 Monitor startup

      • 11.3.2 Tool Launcher

      • 11.3.3 Considerations for executing commands from JP1/IM - View

    • 11.4 Considerations for automated actions

      • 11.4.1 Notes regarding the considerations for automated actions

    • 11.5 Considerations for managing the system hierarchy

      • 11.5.1 Managing the system hierarchy

      • 11.5.2 Managing the remote monitoring configuration

      • 11.5.3 Managing the virtualization system configuration

      • 11.5.4 Considerations for business groups

  • 12. JP1/IM System Design

    • 12.1 Operating environment considerations

      • 12.1.1 Prerequisite operating systems and patches

      • 12.1.2 Estimating memory and disk space requirements

      • 12.1.3 Estimating IM database capacity requirements

      • 12.1.4 Adjusting kernel parameters (in UNIX)

      • 12.1.5 Language environment considerations

      • 12.1.6 Operation in a multi-language environment

      • 12.1.7 Notes on operation when running anti-virus software

    • 12.2 Upgrading from a previous version of JP1/IM

      • 12.2.1 Upgrading from version 9 JP1/IM - Manager products

      • 12.2.2 Upgrading from version 8 JP1/IM - Manager products

      • 12.2.3  Upgrading from JP1/IM - View version 8

      • 12.2.4 Upgrading from JP1/Base version 9

      • 12.2.5 Upgrading from JP1/Base version 8

      • 12.2.6 Upgrading from JP1/Base version 7

    • 12.3 Designing the system configuration

      • 12.3.1 Basic configuration

      • 12.3.2 Configuration with JP1/AJS for monitoring job execution

      • 12.3.3 Configuration with HP NNM for monitoring a network

      • 12.3.4 Configuration for monitoring the status of the Cosminexus system environment and the status of resources being used (Cosminexus + JP1/Cm2/SSO linkage)

      • 12.3.5 Configuration for monitoring JP1 events from a Web browser

      • 12.3.6 Configuration for monitoring the status of a Cosminexus system environment

      • 12.3.7 Configuration with JP1/IM - Rule Operation

      • 12.3.8 Configuration for operation in a cluster system

      • 12.3.9 Configuration for operation on a logical host in a non-cluster environment

      • 12.3.10 Configuration for differing product versions

      • 12.3.11 System configuration for managing monitored hosts with host names in FQDN format

    • 12.4 Network considerations

      • 12.4.1 Host names and IP addresses

      • 12.4.2 Server network configuration

      • 12.4.3 Operation in a configuration connected to multiple networks

      • 12.4.4 Operation behind a firewall

      • 12.4.5 WAN connection

      • 12.4.6 System configuration that supports IPv6 hosts

    • 12.5 Considerations for the system hierarchy

    • 12.6 Considerations for user authentication

      • 12.6.1 User authentication blocks

      • 12.6.2 Access permissions of JP1 users

    • 12.7 Considerations for the JP1/IM and JP1/Base environments

      • 12.7.1 Selecting regular expressions

      • 12.7.2 Troubleshooting in JP1/IM and JP1/Base

      • 12.7.3 JP1/IM - Manager system environment

      • 12.7.4 JP1 user environment

      • 12.7.5 Issuing a JP1 event when a response status changes

      • 12.7.6 Command execution environment

      • 12.7.7 System design for using the Central Scope

      • 12.7.8 Communication timeout period

      • 12.7.9 JP1/IM - View environment

      • 12.7.10 Event monitoring from the Web-based JP1/IM - View

      • 12.7.11 Setting the event acquisition start location

    • 12.8 Considerations for linking with other integrated management products

      • 12.8.1 System design for linking with JP1/IM - Rule Operation

    • 12.9 JP1/IM maintenance considerations

      • 12.9.1 Backup requirements

      • 12.9.2 Database maintenance considerations

      • 12.9.3 Checking disk space

      • 12.9.4 Use of failure reports

    • 12.10 Considerations for JP1/IM system-wide maintenance

      • 12.10.1 Preparatory tasks

      • 12.10.2 Example of JP1/IM system-wide maintenance

      • 12.10.3 Example of agent maintenance

  • 13. Performance and Estimates

    • 13.1 JP1/IM processing performance

    • 13.2 Model for performance evaluation

      • 13.2.1 User requirements

      • 13.2.2 Memory, disk capacity, and database capacity required on a monitoring server

      • 13.2.3 Memory and disk capacity required on a monitor machine

• Appendixes

  • A. Files and Directories

    • A.1 Files and folders of JP1/IM - Manager (for Windows)

    • A.2 Files and directories of JP1/IM - Manager (for UNIX)

    • A.3 JP1/IM - View

  • B. List of Processes

    • B.1 JP1/IM processes (Windows)

    • B.2 JP1/IM processes (UNIX)

  • C. Port Numbers

    • C.1 Port numbers for JP1/IM

    • C.2 Direction of communication through a firewall

    • C.3 Connection status

  • D. Limits

    • D.1 Limits when using the Central Console

    • D.2 Limits when using the Central Scope

    • D.3 Limits when using IM Configuration Management

    • D.4 Remote monitoring configuration limits

  • E. Operating Permissions

    • E.1 Operating permissions required for system monitoring using the Central Console

    • E.2 Operating permissions required for system monitoring using the Central Scope

    • E.3 Operating permissions required for IM Configuration Management

  • F. Support for Changing Communication Settings

  • G. Regular Expressions

    • G.1 Types of regular expressions

    • G.2 Syntax of regular expressions

    • G.3 Comparison between types of regular expressions

    • G.4 Tips on using regular expressions

    • G.5 Examples of using regular expressions

  • H. Connectivity with Previous Versions

    • H.1 Connectivity with version 10 products

    • H.2 Connectivity with version 9 products

    • H.3 Connectivity with version 8 products

    • H.4 Connectivity with previous versions of JP1/Base

  • I. Performance and Estimation

    • I.1 Memory requirements

    • I.2 Disk space requirements

    • I.3 Network traffic volumes

  • J. Kernel Parameters

  • K. Added or Deleted Definition Files

    • K.1 Definition files added or deleted in version 10-00-03

  • L. Version Changes

    • L.1 Changes in version 10-50

    • L.2 Changes in version 10-10

    • L.3 Changes in version 10-00

    • L.4 Changes in version 09-00

    • L.5 Changes from version 08-00 to version 08-01

  • M. Reference Material for this Manual

    • M.1 Related publications

    • M.2 Conventions: Abbreviations

    • M.3 Acronyms

    • M.4 Conventions: KB, MB, GB and TB

  • N. Glossary

• Index

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