8.1 Linking with JP1/IM - Service Support
The Central Console provides a linkage function that enables you to manually register the JP1 events displayed in the event list of JP1/IM - View as incidents in JP1/IM - Service Support. To register a JP1 event as an incident, choose Register Incident from the pop-up menu or click the Register Incident button in the Event Details window to call the Select the process work board as the registration target window. You can register the incident in this window.
For the settings for calling the Select the process work board as the registration target window in JP1/IM - Service Support, see 8.1.1 Enabling calling the JP1/IM - Service Support window in the Job Management Partner 1/Integrated Management - Manager Configuration Guide. For details about JP1/IM - Service Support, see the Job Management Partner 1/Integrated Management - Service Support Configuration and Administration Guide.
- Reference note
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You can use the functionality for command execution by automated actions in JP1/IM to automatically register JP1 events as incidents in JP1/IM - Service Support.