Contents

• Notices

• Summary of amendments

• Preface

• 1. Using JP1/AO

  • 1.1 Overview of JP1/AO operation

    • 1.1.1 Basic tasks in the preparation phase

    • 1.1.2 Basic tasks in the day-to-day operation phase

    • 1.1.3 Basic tasks in the maintenance phase

    • 1.1.4 Basic tasks in the review phase and the post-review preparation phase

  • 1.2 List of JP1/AO features

  • 1.3 Managing service templates

    • 1.3.1 Service template versions

  • 1.4 Managing services

    • 1.4.1 Service statuses

  • 1.5 Executing services

    • 1.5.1 Service schedule types

    • 1.5.2 Process of recurring execution

  • 1.6 Managing tasks

    • 1.6.1 Overview of task management

    • 1.6.2 Managing schedules

    • 1.6.3 Checking task statuses

    • 1.6.4 Retrying tasks

    • 1.6.5 Automatically archiving tasks and deleting task histories

    • 1.6.6 Task categories and generation timing

    • 1.6.7 Task statuses and status transitions

    • 1.6.8 Step statuses

    • 1.6.9 Maximum number of concurrently executable plug-ins in a task

    • 1.6.10 Retention periods for task histories

  • 1.7 Setting Service Share Properties

  • 1.8 Setting tags

  • 1.9 Managing users

    • 1.9.1 Default user in JP1/AO

  • 1.10 Managing groups

    • 1.10.1 Controlling access using user groups and service groups

    • 1.10.2 Relationship between service groups and user groups

    • 1.10.3 Built-in service groups and built-in user groups

    • 1.10.4 Roles that can be assigned to service groups

    • 1.10.5 Relationship between service groups and Service Share Properties

  • 1.11 Managing the web service connection-destination definitions

  • 1.12 Managing Connection Destinations

    • 1.12.1 Controlling access using Connection Destination management features

    • 1.12.2 Configuring JP1/AO to reference authentication information when accessing Connection Destinations

  • 1.13 Maintenance

    • 1.13.1 Restored data

  • 1.14 Linking with JP1/Base authentication

  • 1.15 Linking with Active Directory

  • 1.16 Linking with JP1/IM event monitoring

    • 1.16.1 Timing of JP1 event notification

  • 1.17 Email notification

  • 1.18 Direct-access URLs

  • 1.19 Linking with JP1/IM - NP Operational Content

• 2. Windows in the JP1/AO interface

  • 2.1 Login window

  • 2.2 Main window

    • 2.2.1 About dialog box

  • 2.3 Dashboard window

  • 2.4 Card view and table view

    • 2.4.1 Elements displayed in card view

  • 2.5 Overview of search functionality in JP1/AO

    • 2.5.1 Search box

    • 2.5.2 Instant filters

    • 2.5.3 Tag Search area

    • 2.5.4 Filter area

    • 2.5.5 Managing tags and tag groups

  • 2.6 Notes on using web browsers

• 3. Managing service templates

  • 3.1 Service Templates window

  • 3.2 Developing service templates

  • 3.3 Importing service templates

  • 3.4 Creating a service from a selected service template

  • 3.5 Copying service templates

  • 3.6 Viewing the flow of a service template

  • 3.7 Exporting service templates

  • 3.8 Deleting service templates

  • 3.9 Updating the service template for a service to the latest version

  • 3.10 Updating the components used in a service template

  • 3.11 Viewing information in the Service Details window

  • 3.12 Outputting a list of service templates

  • 3.13 Storage location of service templates in the JP1/AO standard package and JP1/AO Content Pack

• 4. Managing and executing services

  • 4.1 Services window

  • 4.2 Viewing information about a service

  • 4.3 Creating services

  • 4.4 Executing services

  • 4.5 Editing services

  • 4.6 Deleting services

  • 4.7 Copying services

  • 4.8 Changing the status of a service

  • 4.9 Applying service template changes to services

    • 4.9.1 Applying the latest version of a service template to a service

    • 4.9.2 Applying a specific version of a service template to a service

  • 4.10 Importing service properties

  • 4.11 Exporting service properties

  • 4.12 Outputting (exporting) service lists

  • 4.13 Items to set when creating, editing, and copying services

  • 4.14 Notes on intervening actions performed when submitting services

  • 4.15 Notes on intervening actions performed when editing services

  • 4.16 Overview of property files

    • 4.16.1 Format of property files in JSON format

    • 4.16.2 Format of property files in key=value format

    • 4.16.3 Format of property files in key@FILE=file-path format

• 5. Managing tasks

  • 5.1 Tasks window

  • 5.2 Checking task statuses

    • 5.2.1 Checking task statuses from the task summary area

    • 5.2.2 Checking task statuses from the Tasks window

    • 5.2.3 Format of task summary area

  • 5.3 Viewing detailed task information

    • 5.3.1 Overview of task log

  • 5.4 Providing input to tasks in Waiting for Input status (response input)

  • 5.5 Suspending tasks (suspending task schedules)

  • 5.6 Resuming suspended tasks (resuming task schedules)

  • 5.7 Canceling tasks (canceling task schedules)

  • 5.8 Stopping tasks

    • 5.8.1 Stopping tasks (execution stop)

    • 5.8.2 Stopping tasks (forced stop)

    • 5.8.3 Processing when task execution is stopped

    • 5.8.4 Processing when task execution is forcibly stopped

  • 5.9 Redoing tasks

    • 5.9.1 Re-executing tasks

    • 5.9.2 Retrying a task from a failed step

    • 5.9.3 Retrying a task from the step after a failed step

  • 5.10 Moving tasks to the history list (archiving)

  • 5.11 Deleting task histories

  • 5.12 Exporting tasks lists (exporting tasks)

  • 5.13 Outputting detailed task information as a batch

  • 5.14 Re-registering scheduled tasks and recurring tasks as a batch

• 6. Managing JP1/AO

  • 6.1 Administration window

  • 6.2 Managing the web service connection-destination definitions

    • 6.2.1 Web Service Connection area

    • 6.2.2 Adding a web service connection-destination definition

    • 6.2.3 Editing a web service connection-destination definition

    • 6.2.4 Deleting a web service connection-destination definition

    • 6.2.5 Settings specified in a web service connection-destination definition

  • 6.3 Managing Connection Destinations

    • 6.3.1 Agentless Remote Connections area

    • 6.3.2 Adding Connection Destinations

    • 6.3.3 Editing Connection Destinations

    • 6.3.4 Deleting Connection Destinations

    • 6.3.5 Outputting a list of Connection Destinations

    • 6.3.6 Information set in definitions of Connection Destinations

    • 6.3.7 Resolving IP addresses from host names

    • 6.3.8 Input format for Connection Destinations

    • 6.3.9 Default Connection Destinations

  • 6.4 Managing users

    • 6.4.1 Users and Permissions window

    • 6.4.2 User List area

    • 6.4.3 Permissions area

    • 6.4.4 Adding users to JP1/AO

    • 6.4.5 Editing the user information of another user as an administrator

    • 6.4.6 Changing the password of another user as an administrator

    • 6.4.7 Changing the User Management permission settings

    • 6.4.8 Locking user accounts

    • 6.4.9 Unlocking user accounts

    • 6.4.10 Changing the authentication method of a user

    • 6.4.11 Deleting users from JP1/AO

    • 6.4.12 Identifying which users have a particular permission

    • 6.4.13 Identifying which users and groups have a particular permission

    • 6.4.14 Setting password criteria

  • 6.5 Managing user groups

    • 6.5.1 User Groups area

    • 6.5.2 Creating user groups

    • 6.5.3 Editing a user group

    • 6.5.4 Creating Active Directory groups that link with JP1/AO

    • 6.5.5 Assigning users to user groups

    • 6.5.6 Assigning service groups and roles to user groups

    • 6.5.7 Deleting user groups

  • 6.6 Managing service groups

    • 6.6.1 Service Groups area

    • 6.6.2 Creating service groups

    • 6.6.3 Editing service groups

    • 6.6.4 Deleting service groups

  • 6.7 Setting Service Share Properties

    • 6.7.1 System Settings area

    • 6.7.2 Shared Properties Settings area

    • 6.7.3 Editing Service Share Properties from the System Settings area

    • 6.7.4 Editing Service Share Properties from the Shared Properties Settings area

    • 6.7.5 List of shared built-in service properties

    • 6.7.6 Notes on editing Service Share Properties

  • 6.8 Setting your own user profile

    • 6.8.1 User Profile window

    • 6.8.2 Editing your own user information

    • 6.8.3 Changing your own password

• 7. Maintenance

  • 7.1 Backing up data in JP1/AO (non-cluster configuration)

  • 7.2 Backing up data in JP1/AO (Windows cluster configuration)

  • 7.3 Backing up data in JP1/AO (Linux cluster configuration)

  • 7.4 Restoring data in a JP1/AO system (non-cluster configuration)

  • 7.5 Restoring the JP1/AO system (Windows cluster configuration)

  • 7.6 Restoring the JP1/AO system (Linux cluster configuration)

  • 7.7 Database maintenance (non-cluster configuration)

  • 7.8 Database maintenance (Windows cluster configuration)

  • 7.9 Database maintenance (Linux cluster configuration)

  • 7.10 Starting a JP1/AO system (non-cluster configuration)

  • 7.11 Starting a JP1/AO system (cluster configuration)

  • 7.12 Stopping a JP1/AO system (non-cluster configuration)

  • 7.13 Stopping a JP1/AO system (cluster configuration)

  • 7.14 Restoring a JP1/AO server at a remote site using backup files

  • 7.15 Notes on backup and restoration

  • 7.16 Notes on restarting JP1/AO services

• 8. Troubleshooting during system operation

  • 8.1 Types of problem

  • 8.2 When a running task fails

  • 8.3 When a task does not finish

  • 8.4 When public key authentication with a Connection Destination fails

  • 8.5 When you cannot access the JP1/AO GUI (in Windows)

  • 8.6 When you cannot log in to JP1/AO

  • 8.7 When JP1/AO does not start

  • 8.8 Login window is not displayed

  • 8.9 Detailed description of log information

    • 8.9.1 Format of log entries

    • 8.9.2 Collecting log information

    • 8.9.3 Task log details

    • 8.9.4 Details on event log, syslog, and public log

• Appendix

  • A. Reference Information

    • A.1 List of limits

    • A.2 Using JP1/AO in time zones that observe daylight saving time

    • A.3 List of JP1 events output by JP1/AO

    • A.4 List of email notification settings

    • A.5 Configuring direct-access URLs

    • A.6 Outputting audit log data

    • A.7 JP1/AO services

    • A.8 Version changes

• Index

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