Contents

• Notices

• Summary of amendments

• Preface

• Part 1: Description

  • 1. Overview

    • 1.1 Overview of JP1/IT Desktop Management 2

      • 1.1.1 Features of JP1/IT Desktop Management 2

      • 1.1.2 Types of systems comprising the JP1/IT Desktop Management 2 system

    • 1.2 Configuration of a JP1/IT Desktop Management 2 system

      • 1.2.1 Network configuration

      • 1.2.2 Software configuration

    • 1.3 Functions and operating environment of JP1/IT Desktop Management 2 - Agent

      • 1.3.1 Organization of JP1/IT Desktop Management 2 - Agent functions

      • 1.3.2 Files used by JP1/IT Desktop Management 2 - Agent

      • 1.3.3 Conditions for using JP1/IT Desktop Management 2 - Agent

  • 2. Software Distribution

    • 2.1 Software distribution overview

      • 2.1.1 Distribution with UAP startup before and after package installation

      • 2.1.2 Distribution specifying the installation timing

      • 2.1.3 Distribution specifying the installation date and time

      • 2.1.4 Distributing through the selection of the package by the distribution-destination system user

      • 2.1.5 Distribution with recovery specified during installation failure

      • 2.1.6 Package overwrite installation

      • 2.1.7 Distribution with OS restart in distribution-destination systems after installation

      • 2.1.8 Preventing package distribution by checking versions

    • 2.2 Software registration (packaging)

      • 2.2.1 Software classification

      • 2.2.2 Packaging procedure

      • 2.2.3 Creating the files to be specified during packaging

      • 2.2.4 Notes on packaging

    • 2.3 Package distribution

      • 2.3.1 Checking whether a distribution job exists

      • 2.3.2 Notes on package distribution

    • 2.4 Package installation

      • 2.4.1 Installing packages with installation timing specified

      • 2.4.2 Selecting the package to install (Send package, allow client to choose job)

      • 2.4.3 Recovery when installation fails

      • 2.4.4 Checking the installation result

      • 2.4.5 Reporting the installation results

      • 2.4.6 File attributes when installing the package

      • 2.4.7 Note on package installation

    • 2.5 OS patch distribution

      • 2.5.1 Formats of distributable OS patches

      • 2.5.2 Procedure for distributing an OS patch

      • 2.5.3 Notes on configuring the packager

      • 2.5.4 Notes on configuring the managing server

      • 2.5.5 Required settings in distribution-destination systems and required checking at installation

  • 3. File Collection

    • 3.1 Overview of file collection

      • 3.1.1 Collection by specifying collection timing

      • 3.1.2 Collection by starting UAP before or after file collection

    • 3.2 Creating a UAP that executes during collection

    • 3.3 Executing a file collection job

    • 3.4 Note on file collection

  • 4. Management of the Distribution-Destination System by the Managing Server

    • 4.1 Overview of distribution-destination management

    • 4.2 System configuration management

      • 4.2.1 Deleting a client system from the system configuration information

    • 4.3 Inventory management

      • 4.3.1 System information management

      • 4.3.2 Reporting of inventory information from the distribution-destination system

    • 4.4 Grouping distribution-destinations

      • 4.4.1 ID group

      • 4.4.2 ID group definition (client services)

    • 4.5 Reporting information to the upper-level managing server

      • 4.5.1 Reporting distribution/collection results (client services)

      • 4.5.2 Reporting user resource status

    • 4.6 Using a related software product to manage the operation status

      • 4.6.1 Using JP1/IM - Manager to manage the operation status

• Part 2: Introduction and Operation

  • 5. Installation Tasks

    • 5.1 Procedure for setting the operating environment

    • 5.2 Estimating of the disk space and memory requirements

      • 5.2.1 Disk space requirements for the distribution-destination system

      • 5.2.2 Disk space requirements for the packager

      • 5.2.3 Memory requirement

      • 5.2.4 Changing the work directory

    • 5.3 Installation

      • 5.3.1 Installation in HP-UX

      • 5.3.2 Installation in Solaris

      • 5.3.3 Installation in AIX

      • 5.3.4 Installation in Linux

      • 5.3.5 Installation in Mac OS

      • 5.3.6 Update with Remote Installation under JP1/IT Desktop Management 2

      • 5.3.7 Uninstallation

      • 5.3.8 Notes on installation and uninstallation

    • 5.4 Setting the network environment

      • 5.4.1 Setting the port numbers

      • 5.4.2 Setting the host name

      • 5.4.3 Defining the network interface for JP1/IT Desktop Management 2

      • 5.4.4 Settings when using firewalls

      • 5.4.5 Examples of operating environment setup

    • 5.5 Creating settings files

      • 5.5.1 General rules for the settings files

      • 5.5.2 Syntax of the end workstation settings file

      • 5.5.3 Syntax of the client workstation settings file

    • 5.6 Creating the settings file (environment settings file) for the generator tools

      • 5.6.1 Environment settings file name

      • 5.6.2 Syntax of the environment settings file

    • 5.7 Setting the language for messages

      • 5.7.1 Files that specify LANG and TZ

      • 5.7.2 Example of changing the language

    • 5.8 Configuring the operating-environment settings file

      • 5.8.1 File name for the operating-environment settings file

      • 5.8.2 Items set in the operating-environment settings file

    • 5.9 Setting the system files

      • 5.9.1 Setting HP-UX system files

      • 5.9.2 Setting Solaris system files

      • 5.9.3 Setting AIX system files

      • 5.9.4 Setting Linux system files

    • 5.10 Creating the backup directory

      • 5.10.1 How to create the backup directory

      • 5.10.2 Notes on creating the backup directory

  • 6. Operating the System

    • 6.1 Package backup

      • 6.1.1 Acquiring backups

      • 6.1.2 Managing backups

    • 6.2 Acquiring software information

      • 6.2.1 Acquiring expanded software information

  • 7. JP1 Event Processing Using JP1/IM - Manager

    • 7.1 Overview of the operations using JP1/IM - Manager

      • 7.1.1 Overview of the automated action function

      • 7.1.2 Preparations for using the automated action function

      • 7.1.3 Notes on using the automated action function

    • 7.2 Details of JP1 events that JP1/IT Desktop Management 2 - Agent may send

      • 7.2.1 JP1 Events issued by the client services

      • 7.2.2 JP1 Events issued by the generator tools

• Part 3: Operations

  • 8. Command Operations for Client Services and Generator Tools

    • Types of commands

    • Method of command input

    • How to read the command syntax description

    • rdsbkclear

    • rdscm

    • rdsft

    • rdsiddefine

    • rdsidexec

    • rdsinsset

    • rdskillsrv

    • rdslistdel

    • rdslst

    • rdsma

    • rdsrecover

    • rdsrf

    • rdsrsclst

    • rdsstart

    • rdssts

    • rdssys

    • rdsupt

    • rdsusnd

• Part 4: Troubleshooting and Messages

  • 9. Troubleshooting

    • 9.1 Checking failure information by messages

      • 9.1.1 Failure information during packaging

      • 9.1.2 Failure information during package distribution or file collection

    • 9.2 Failure types and troubleshooting

      • 9.2.1 Failures in the client services

      • 9.2.2 Failures in a program performing user-specific processing

    • 9.3 Acquiring failure information

      • rdscltget command

      • rdscltslget command

      • rdsget command

  • 10. Messages

    • 10.1 Message format

      • 10.1.1 Message output format

      • 10.1.2 Formats for messages output during package distribution or during file collection

      • 10.1.3 Severity of messages that are reported to the managing server

    • 10.2 Messages for client services

      • KDDM0001-E

      • KDDM0002-E

      • KDDM0003-E

      • KDDM0005-E

      • KDDM0006-E

      • KDDM0010-I

      • KDDM0011-I

      • KDDM0012-E

      • KDDM0013-E

      • KDDM0014-E

      • KDDM0015-E

      • KDDM0016-E

      • KDDM0017-E

      • KDDM0018-E

      • KDDM0019-E

      • KDDM0020-E

      • KDDM0021-E

      • KDDM0022-E

      • KDDM0023-E

      • KDDM0024-E

      • KDDM0025-E

      • KDDM0026-E

      • KDDM0027-E

      • KDDM0028-E

      • KDDM0029-E

      • KDDM0030-E

      • KDDM0031-E

      • KDDM0035-E

      • KDDM0036-E

      • KDDM0037-E

      • KDDM0039-E

      • KDDM0041-E

      • KDDM0042-E

      • KDDM0043-E

      • KDDM0044-E

      • KDDM0045-E

      • KDDM0046-E

      • KDDM0048-E

      • KDDM0049-E

      • KDDM0050-W

      • KDDM0051-E

      • KDDM0052-E

      • KDDM0053-E

      • KDDM0054-E

      • KDDM0055-E

      • KDDM0057-E

      • KDDM0058-E

      • KDDM0059-I

      • KDDM0060-I

      • KDDM0061-W

      • KDDM0062-E

      • KDDM0500-E

      • KDDM0501-E

      • KDDM0503-E

      • KDDM0504-E

      • KDDM0505-E

      • KDDM0506-E

      • KDDM0509-E

      • KDDM0511-E

      • KDDM0514-W

      • KDDM0515-E

      • KDDM0516-E

      • KDDM0517-E

      • KDDM0518-E

      • KDDM0519-E

      • KDDM0520-E

      • KDDM0521-E

      • KDDM0522-E

      • KDDM0523-E

      • KDDM0524-E

      • KDDM0525-E

      • KDDM0527-E

      • KDDM0528-E

      • KDDM0529-E

      • KDDM0530-E

      • KDDM0531-E

      • KDDM0532-E

      • KDDM0533-E

      • KDDM0534-E

      • KDDM0535-E

      • KDDM0536-E

      • KDDM0541-W

      • KDDM0543-W

      • KDDM0546-E

      • KDDM0547-E

      • KDDM0548-E

      • KDDM0549-E

      • KDDM0550-E

      • KDDM0552-W

      • KDDM0553-E

      • KDDM0554-W

      • KDDM0555-E

      • KDDM0556-E

      • KDDM0557-E

      • KDDM0558-E

      • KDDM0559-Q

      • KDDM0560-Q

      • KDDM0561-W

      • KDDM0562-W

      • KDDM0563-E

      • KDDM0564-I

      • KDDM0565-I

      • KDDM0566-I

      • KDDM0567-E

      • KDDM0568-S

      • KDDM0569-E

      • KDDM0570-E

      • KDDM0571-E

      • KDDM0572-W

      • KDDM0573-I

      • KDDM0574-I

      • KDDM0575-E

      • KDDM0576-E

      • KDDM0577-W

      • KDDM0578-E

      • KDDM0580-W

      • KDDM0581-I

      • KDDM0582-E

      • KDDM0583-E

      • KDDM0584-E

      • KDDM0999-E

      • KDDM1001-E

      • KDDM1003-E

      • KDDM1004-E

      • KDDM1005-E

      • KDDM1006-W

      • KDDM1007-W

      • KDDM1008-E

      • KDDM1009-W

      • KDDM1010-E

      • KDDM1011-E

      • KDDM1012-E

      • KDDM1013-E

      • KDDM1014-E

      • KDDM1015-E

      • KDDM1016-E

      • KDDM1017-E

      • KDDM1018-E

      • KDDM1019-W

      • KDDM1020-W

      • KDDM1021-W

      • KDDM1022-W

      • KDDM1023-E

      • KDDM1024-E

      • KDDM1025-E

      • KDDM1026-E

      • KDDM1027-E

      • KDDM1028-W

      • KDDM1029-I

      • KDDM1030-E

      • KDDM1031-W

      • KDDM1034-I

      • KDDM1035-I

      • KDDM1036-I

      • KDDM1037-I

      • KDDM1038-K

      • KDDM1039-I

      • KDDM1040-I

      • KDDM1041-I

      • KDDM1042-E

      • KDDM1043-K

      • KDDM1044-I

      • KDDM1045-E

      • KDDM1046-E

      • KDDM1047-E

      • KDDM1048-E

      • KDDM1049-E

      • KDDM1050-E

      • KDDM1051-E

      • KDDM1052-I

      • KDDM1053-I

      • KDDM1054-I

      • KDDM1056-I

      • KDDM1057-I

      • KDDM1060-E

      • KDDM1061-E

      • KDDM1063-E

      • KDDM1064-E

      • KDDM1065-E

      • KDDM1066-E

      • KDDM1067-E

      • KDDM1068-E

      • KDDM1069-E

      • KDDM1071-Q

      • KDDM1072-E

      • KDDM1073-E

      • KDDM1074-E

      • KDDM1075-E

      • KDDM1076-E

      • KDDM1078-I

      • KDDM1079-I

      • KDDM1080-E

      • KDDM1081-E

      • KDDM1082-E

      • KDDM1083-I

      • KDDM1088-W

      • KDDM1089-W

      • KDDM1090-W

      • KDDM1091-W

      • KDDM1092-W

      • KDDM1093-W

      • KDDM1094-I

      • KDDM1095-I

      • KDDM1096-E

      • KDDM1098-E

      • KDDM1099-I

      • KDDM1100-I

      • KDDM1101-E

      • KDDM1102-I

      • KDDM1103-E

      • KDDM1501-E

      • KDDM1502-E

      • KDDM1503-Q

      • KDDM1504-Q

      • KDDM1507-I

      • KDDM1508-I

      • KDDM1510-E

      • KDDM1514-E

      • KDDM1515-E

      • KDDM1517-E

      • KDDM1518-E

      • KDDM1519-E

      • KDDM1520-E

      • KDDM1521-E

      • KDDM1522-W

      • KDDM1523-E

      • KDDM1524-E

      • KDDM1525-E

      • KDDM1526-W

      • KDDM1527-W

      • KDDM1528-Q

      • KDDM1529-I

      • KDDM1530-I

      • KDDM1531-W

      • KDDM1532-W

      • KDDM1533-W

      • KDDM1534-Q

      • KDDM1535-Q

      • KDDM1536-Q

      • KDDM1537-Q

      • KDDM1538-Q

      • KDDM1539-Q

      • KDDM1540-E

      • KDDM1541-E

      • KDDM1542-E

      • KDDM1544-Q

      • KDDM1547-E

      • KDDM1548-E

      • KDDM1549-I

      • KDDM1550-E

      • KDDM1551-E

      • KDDM1552-E

      • KDDM1553-E

      • KDDM1554-E

      • KDDM1555-I

      • KDDM1556-I

      • KDDM1557-I

      • KDDM1558-I

      • KDDM2004-E

      • KDDM2006-E

      • KDDM2007-E

      • KDDM2008-E

      • KDDM2011-E

      • KDDM2019-E

      • KDDM2020-E

      • KDDM2021-E

      • KDDM2022-E

      • KDDM2023-W

      • KDDM2024-E

      • KDDM2025-E

      • KDDM2027-E

      • KDDM2028-E

      • KDDM2029-E

      • KDDM2030-E

      • KDDM2031-E

      • KDDM2032-E

      • KDDM2033-E

      • KDDM2034-E

      • KDDM2035-E

      • KDDM2036-E

      • KDDM2037-E

      • KDDM2038-E

      • KDDM2039-I

      • KDDM2040-E

      • KDDM2041-E

      • KDDM2042-I

      • KDDM2043-E

      • KDDM2044-E

      • KDDM2045-E

      • KDDM2046-E

      • KDDM2047-E

      • KDDM2048-E

      • KDDM2049-E

      • KDDM2050-E

      • KDDM2051-E

      • KDDM2054-E

      • KDDM2055-E

      • KDDM2056-E

      • KDDM2057-E

      • KDDM2058-E

      • KDDM2059-E

      • KDDM2060-E

      • KDDM2061-E

      • KDDM2062-E

      • KDDM2063-E

      • KDDM2064-E

      • KDDM2065-E

      • KDDM2066-E

      • KDDM2067-E

      • KDDM2069-E

      • KDDM2070-E

      • KDDM2071-E

      • KDDM2072-E

      • KDDM2073-E

      • KDDM2074-E

      • KDDM2075-E

      • KDDM2076-E

      • KDDM2077-E

      • KDDM2078-E

      • KDDM2079-E

      • KDDM2080-E

      • KDDM2081-E

      • KDDM2082-E

      • KDDM2083-E

      • KDDM2084-E

      • KDDM2085-E

      • KDDM2086-E

      • KDDM2087-E

      • KDDM2089-E

      • KDDM2090-E

      • KDDM2091-E

      • KDDM2092-E

      • KDDM2093-E

      • KDDM2094-E

      • KDDM2095-E

      • KDDM2096-W

      • KDDM2097-E

      • KDDM2098-E

      • KDDM2099-E

      • KDDM2100-E

      • KDDM2104-E

      • KDDM2105-E

      • KDDM2106-E

      • KDDM2107-E

      • KDDM2108-E

      • KDDM2109-E

      • KDDM2110-E

      • KDDM2111-E

      • KDDM2112-E

      • KKDDM2117-E

      • KDDM2118-E

      • KDDM2120-E

      • KDDM2121-E

      • KDDM2122-E

      • KDDM2123-E

      • KDDM2124-I

      • KDDM2125-I

      • KDDM2126-I

      • KDDM2127-E

      • KDDM2128-E

      • KDDM2129-E

      • KDDM2130-E

      • KDDM2131-E

      • KDDM2132-E

      • KDDM2133-E

      • KDDM2134-E

      • KDDM2135-E

      • KDDM2137-E

      • KDDM2138-E

      • KDDM2139-E

      • KDDM2141-E

      • KDDM2142-E

      • KDDM2143-E

      • KDDM2144-E

      • KDDM2145-E

      • KDDM2148-E

      • KDDM2149-E

      • KDDM2150-E

      • KDDM2153-E

      • KDDM2154-E

      • KDDM2155-E

      • KDDM2160-E

      • KDDM2161-E

      • KDDM2162-E

      • KDDM2163-E

      • KDDM2164-E

      • KDDM2165-E

      • KDDM2166-E

      • KDDM2167-E

      • KDDM2168-E

      • KDDM2169-E

      • KDDM2171-E

      • KDDM2172-E

      • KDDM2173-E

      • KDDM2174-E

      • KDDM2175-E

      • KDDM2177-E

      • KDDM2182-E

      • KDDM2183-W

      • KDDM2184-E

      • KDDM2185-E

      • KDDM2186-E

      • KDDM2187-E

      • KDDM2190-E

      • KDDM2193-E

      • KDDM2194-E

      • KDDM2195-E

      • KDDM2196-I

      • KDDM2197-E

      • KDDM2198-E

      • KDDM2199-E

      • KDDM2200-E

      • KDDM2201-E

      • KDDM2202-E

      • KDDM2203-E

      • KDDM2204-E

      • KDDM2205-E

      • KDDM2206-E

      • KDDM2207-E

      • KDDM2208-E

      • KDDM2209-E

      • KDDM2210-E

      • KDDM2211-E

      • KDDM2212-E

      • KDDM2213-E

      • KDDM2214-E

      • KDDM2215-E

      • KDDM2216-I

      • KDDM2217-E

      • KDDM2228-E

      • KDDM2232-E

      • KDDM2233-E

      • KDDM2234-E

      • KDDM2235-E

      • KDDM2238-E

      • KDDM2241-E

      • KDDM2242-E

      • KDDM2243-E

      • KDDM2245-E

      • KDDM2246-E

      • KDDM2247-E

      • KDDM2249-E

      • KDDM2250-E

      • KDDM2251-E

      • KDDM2253-E

      • KDDM2254-E

      • KDDM2255-E

      • KDDM2256-E

      • KDDM2257-E

      • KDDM2258-E

      • KDDM2260-E

      • KDDM2261-E

      • KDDM2262-E

      • KDDM2263-E

      • KDDM2264-E

      • KDDM2265-E

      • KDDM2266-E

      • KDDM2267-E

      • KDDM2268-E

      • KDDM2269-E

      • KDDM2270-E

      • KDDM2271-E

      • KDDM2272-E

      • KDDM2273-E

      • KDDM2274-E

      • KDDM2275-E

      • KDDM2276-E

      • KDDM2277-E

      • KDDM2278-E

      • KDDM2279-E

      • KDDM2280-E

      • KDDM2281-E

      • KDDM2282-E

      • KDDM2283-E

      • KDDM2285-E

      • KDDM2286-E

      • KDDM2288-E

      • KDDM2289-E

      • KDDM2290-E

      • KDDM2291-E

      • KDDM2294-E

      • KDDM2295-E

      • KDDM2296-E

      • KDDM2297-E

      • KDDM2298-E

      • KDDM2299-E

      • KDDM2300-E

      • KDDM2301-E

      • KDDM2302-E

      • KDDM2303-E

      • KDDM2304-E

      • KDDM2305-E

      • KDDM2306-E

      • KDDM2307-E

      • KDDM2308-E

      • KDDM2309-E

      • KDDM2310-E

      • KDDM2312-E

      • KDDM2313-E

      • KDDM2315-E

      • KDDM2316-E

      • KDDM2317-E

      • KDDM2319-E

      • KDDM2321-E

      • KDDM2322-I

      • KDDM2323-E

      • KDDM2324-E

      • KDDM2325-E

      • KDDM2326-W

      • KDDM2330-E

      • KDDM2331-E

      • KDDM2332-E

      • KDDM2333-E

      • KDDM2334-E

      • KDDM2335-E

      • KDDM2336-E

      • KDDM2337-E

      • KDDM2338-E

      • KDDM2339-E

      • KDDM2341-E

      • KDDM2342-E

      • KDDM2343-E

      • KDDM2344-E

      • KDDM2345-E

      • KDDM2346-E

      • KDDM2347-E

      • KDDM2348-E

      • KDDM2349-E

      • KDDM2350-E

      • KDDM2351-E

      • KDDM2352-E

      • KDDM2353-E

      • KDDM2354-E

      • KDDM2355-E

      • KDDM2356-E

      • KDDM2357-E

      • KDDM2358-E

      • KDDM2359-E

      • KDDM2361-E

      • KDDM2362-E

      • KDDM2363-E

      • KDDM2364-E

      • KDDM2365-E

      • KDDM2366-E

      • KDDM2367-E

      • KDDM2368-E

      • KDDM2369-E

      • KDDM2370-E

      • KDDM2371-E

      • KDDM2372-E

      • KDDM2373-E

      • KDDM2374-E

      • KDDM2377-E

      • KDDM2378-E

      • KDDM2379-E

      • KDDM2380-E

      • KDDM2381-E

      • KDDM2382-E

      • KDDM2383-E

      • KDDM2385-E

      • KDDM2386-E

      • KDDM2387-E

      • KDDM2388-E

      • KDDM2389-E

      • KDDM2390-E

      • KDDM2391-W

      • KDDM2392-W

      • KDDM2393-E

      • KDDM2394-E

      • KDDM2395-E

      • KDDM2396-E

      • KDDM2397-E

      • KDDM2398-E

      • KDDM2399-E

      • KDDM2400-E

      • KDDM2402-E

      • KDDM2405-E

      • KDDM2406-E

      • KDDM2407-E

      • KDDM2409-E

      • KDDM2413-E

      • KDDM2414-E

      • KDDM2415-E

      • KDDM2419-E

      • KDDM2420-E

      • KDDM2421-E

      • KDDM2422-E

      • KDDM2423-E

      • KDDM2424-E

      • KDDM2425-E

      • KDDM2426-E

      • KDDM2427-E

      • KDDM2428-E

      • KDDM2429-E

      • KDDM2430-E

      • KDDM2431-E

      • KDDM2432-E

      • KDDM2433-E

      • KDDM2434-E

      • KDDM2435-E

      • KDDM2436-E

      • KDDM2437-E

      • KDDM2438-E

      • KDDM2439-E

      • KDDM2440-E

      • KDDM2444-E

      • KDDM2445-E

      • KDDM2446-I

      • KDDM2447-I

      • KDDM2448-I

      • KDDM2449-I

      • KDDM2451-I

      • KDDM2453-E

      • KDDM2454-W

      • KDDM2455-I

      • KDDM2456-I

      • KDDM2457-E

      • KDDM2458-E

      • KDDM2459-I

      • KDDM2461-E

      • KDDM2462-S

      • KDDM2467-I

      • KDDM2470-E

      • KDDM2472-I

      • KDDM2473-E

      • KDDM2474-E

      • KDDM2475-I

      • KDDM2476-E

      • KDDM2477-E

      • KDDM2478-W

      • KDDM2479-E

      • KDDM2480-E

      • KDDM2481-E

      • KDDM2482-E

      • KDDM2483-E

      • KDDM2484-E

      • KDDM2487-I

      • KDDM2488-E

      • KDDM2489-E

      • KDDM2490-I

      • KDDM2491-E

      • KDDM2492-I

      • KDDM2493-E

      • KDDM2494-W

      • KDDM2495-E

      • KDDM2496-E

      • KDDM2497-E

      • KDDM2498-E

      • KDDM2499-E

      • KDDM2500-E

      • KDDM2501-I

      • KDDM2502-E

      • KDDM2503-E

      • KDDM2504-E

      • KDDM2505-E

      • KDDM2507-E

      • KDDM2509-W

      • KDDM2510-W

      • KDDM2511-W

      • KDDM2522-E

      • KDDM2523-E

      • KDDM2525-W

      • KDDM2526-E

      • KDDM2527-I

      • KDDM2528-I

      • KDDM2529-E

      • KDDM2530-E

      • KDDM2531-E

      • KDDM2532-E

      • KDDM2533-E

      • KDDM2534-E

      • KDDM2535-E

      • KDDM2536-E

      • KDDM2537-E

      • KDDM2538-W

      • KDDM2540-W

      • KDDM2542-W

      • KDDM2543-I

      • KDDM2544-W

      • KDDM2545-I

      • KDDM2546-I

      • KDDM2547-E

      • KDDM2548-I

      • KDDM2549-I

      • KDDM2550-E

      • KDDM2551-E

      • KDDM3001-I

      • KDDM3002-E

      • KDDM3003-E

      • KDDM3004-E

      • KDDM3005-I

      • KDDM3006-E

      • KDDM3007-E

      • KDDM3008-E

      • KDDM3009-I

      • KDDM3010-E

      • KDDM3011-E

      • KDDM3012-W

      • KDDM3013-E

      • KDDM3015-E

      • KDDM3016-E

      • KDDM3017-E

      • KDDM3020-E

      • KDDM3021-E

      • KDDM3022-W

      • KDDM3023-E

      • KDDM3024-E

      • KDDM3027-W

      • KDDM3028-E

      • KDDM3029-E

      • KDDM3030-E

      • KDDM3031-E

      • KDDM3034-E

      • KDDM3035-E

      • KDDM3036-E

      • KDDM3037-E

      • KDDM3041-E

      • KDDM3042-E

      • KDDM3043-E

      • KDDM3044-E

      • KDDM3045-I

      • KDDM3046-E

      • KDDM3047-I

      • KDDM3048-E

      • KDDM3049-W

      • KDDM3050-I

      • KDDM3051-E

      • KDDM3052-E

      • KDDM3053-E

      • KDDM3054-E

      • KDDM3058-I

      • KDDM3059-I

      • KDDM3061-E

      • KDDM3062-E

      • KDDM3063-E

      • KDDM3064-E

      • KDDM3065-I

      • KDDM3066-E

      • KDDM3067-I

      • KDDM3068-E

      • KDDM3071-E

      • KDDM3072-E

      • KDDM3073-E

      • KDDM3075-E

      • KDDM3077-E

      • KDDM3078-I

      • KDDM3079-W

      • KDDM3080-I

      • KDDM3081-E

      • KDDM3082-I

      • KDDM3083-I

      • KDDM3084-I

      • KDDM3085-W

      • KDDM3086-E

      • KDDM3087-E

      • KDDM3088-E

      • KDDM3089-E

      • KDDM3090-E

      • KDDM3091-I

      • KDDM3092-W

      • KDDM3093-E

      • KDDM3094-I

      • KDDM3095-E

      • KDDM3096-E

      • KDDM6001-E

      • KDDM6002-E

      • KDDM6003-E

      • KDDM6004-E

      • KDDM6005-I

      • KDDM6006-I

      • KDDM6009-E

      • KDDM6010-E

      • KDDM6020-I

      • KDDM6024-E

      • KDDM6025-E

      • KDDM6026-E

      • KDDM6027-E

      • KDDM6028-E

      • KDDM6029-E

      • KDDM6030-E

      • KDDM6032-E

      • KDDM6033-E

      • KDDM6034-E

      • KDDM6035-E

      • KDDM6038-E

      • KDDM6039-E

      • KDDM6042-E

      • KDDM6043-I

      • KDDM6046-E

      • KDDM6047-E

      • KDDM6050-E

      • KDDM6051-E

      • KDDM6060-I

      • KDDM6061-I

      • KDDM6069-E

      • KDDM6070-I

      • KDDM6071-E

      • KDDM6072-E

      • KDDM6074-E

      • KDDM6075-E

      • KDDM6079-E

      • KDDM6080-E

      • KDDM6081-E

      • KDDM6082-E

      • KDDM6083-E

      • KDDM6084-E

      • KDDM6085-E

      • KDDM6088-E

      • KDDM6089-E

      • KDDM6090-E

      • KDDM6092-E

      • KDDM6093-E

      • KDDM7011-E

      • KDDM7012-E

      • KDDM7013-E

      • KDDM7014-E

      • KDDM7018-E

      • KDDM7019-E

      • KDDM7020-E

      • KDDM7021-E

      • KDDM7025-E

      • KDDM7026-E

      • KDDM7027-E

      • KDDM7028-E

      • KDDM7029-E

      • KDDM7030-I

      • KDDM7031-I

      • KDDM7033-E

      • KDDM7034-E

      • KDDM7035-I

      • KDDM7036-I

      • KDDM7037-I

      • KDDM7038-E

      • KDDM7039-E

      • KDDM7040-E

      • KDDM7041-E

      • KDDM7042-I

      • KDDM7043-E

      • KDDM7044-W

      • KDDM7045-W

      • KDDM7046-W

      • KDDM7500-I

      • KDDM7501-E

      • KDDM7502-I

      • KDDM7503-I

      • KDDM7504-I

      • KDDM7505-E

      • KDDM7515-I

      • KDDM7516-I

      • KDDM7517-W

      • KDDM7518-E

      • KDDM7519-E

      • KDDM7520-E

      • KDDM9001-E

      • KDDM9003-E

      • KDDM9004-E

      • KDDM9005-E

      • KDDM9006-E

      • KDDM9007-E

      • KDDM9008-E

      • KDDM9009-E

      • KDDM9010-E

      • KDDM9011-E

      • KDDM9012-S

      • KDDM9013-E

      • KDDM9014-E

      • KDDM9015-E

      • KDDM9016-E

      • KDDM9017-E

      • KDDM9018-W

      • KDDM9022-E

      • KDDM9023-E

      • KDDM9024-E

      • KDDM9025-E

      • KDDM9026-E

      • KDDM9027-E

      • KDDM9028-E

      • KDDM9029-I

      • KDDM9030-E

      • KDDM9031-E

      • KDDM9032-E

      • KDDM9033-E

      • KDDM9034-E

      • KDDM9035-E

      • KDDM9036-E

      • KDDM9037-E

      • KDDM9038-E

      • KDDM9044-W

      • KDDM9045-E

      • KDDM9046-E

      • KDDM9047-W

      • KDDM9048-W

      • KDDM9049-W

      • KDDM9050-W

      • KDDM9051-W

      • KDDM9052-W

      • KDDM9053-W

      • KDDM9054-W

      • KDDM9055-W

      • KDDM9056-W

    • 10.3 Messages for generator tools

      • KDGF0003-I

      • KDGF0004-I

      • KDGF0005-I

      • KDGF0006-I

      • KDGF0007-I

      • KDGF0009-I

      • KDGF0010-I

      • KDGF0011-I

      • KDGF0012-I

      • KDGF1004-S

      • KDGF1005-S

      • KDGF1006-S

      • KDGF1010-S

      • KDGF1012-S

      • KDGF1013-S

      • KDGF1014-S

      • KDGF1015-S

      • KDGF1016-S

      • KDGF1017-S

      • KDGF1018-S

      • KDGF1019-S

      • KDGF1020-I

      • KDGF1021-I

      • KDGF1022-I

      • KDGF1023-I

      • KDGF1024-E

      • KDGF1025-E

      • KDGF1026-E

      • KDGF1031-I

      • KDGF1032-I

      • KDGF1033-E

      • KDGF1034-E

      • KDGF1035-E

• Appendixes

  • A. File Structures in JP1/IT Desktop Management 2 - Agent

    • A.1 File structure of the client services

    • A.2 File structure of the generator tools

  • B. Status Codes

    • B.1 Status codes for the client services

  • C. Port Numbers

    • C.1 Port numbers

    • C.2 Direction in which data passes through the firewall

  • D. Processes for Monitoring JP1/IT Desktop Management 2 - Agent

    • D.1 Monitoring processes for systems other than HP-UX

    • D.2 Monitoring processes for HP-UX

  • E. Kernel Parameter List

    • E.1 For HP-UX

    • E.2 For Solaris

    • E.3 For AIX

    • E.4 For Linux

  • F. Differences with JP1/IT Desktop Management 2 for Windows

  • G. Version Changes

    • G.1 Changes in 13-00

    • G.2 Changes in 12-60

    • G.3 Changes in 12-00

  • H. Reference Material for This Manual

    • H.1 Related publications

    • H.2 ConventionsAbbreviations for product names

    • H.3 Conventions: Acronyms

    • H.4 How to use this manual

    • H.5 Conventions: Fonts and symbols

    • H.6 Conventions: KB, MB, GB, and TB

  • I. Glossary

• Index

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