4.3.10.3 Embedding the Ops I window in a site

① Check and prepare Ops I content:
You can add, update, and delete the URL of the Ops I window used on the site as Ops I content from the [Ops I Content Settings] on the [Site Management] window - [Ops I Block].
By opening [Ops I Block], you can display the Ops I content prepared by default in Ops I, along with the Ops I content previously set by the user.

If you want to add Ops I content, click the [Add] button, enter the URL in "Ops I Content URL", and enter the label name displayed by the GUI in "Label". Additions, updates, and deletions (the [Delete] button) will be applied when you click the [Save Changes] button. For the Ops I Content URL, specify the relative path from "https://Ops I domain".

The following Ops I content is registered by default and cannot be edited:

(Table) Default Ops I content

Ops I Content URL	Label	Description
/sys_request	Service Catalog (Request)	Service catalog of the request application
/sys_request/task_workflow	Workflow (Request)	Workflow list window of the request application
/sys_request/ticket	Ticket List (Request)	Ticket browser window of the request application
/sys_request/ticket/ticket_browser/ticket_detail/{id}	Ticket Detail (Request)	Ticket zoom window of the request application
/sys_request/ticket/ticket_browser/ticket_new	Add Ticket (Request) - [Deprecated]	Add new ticket window of the request application, which can be used to add a new ticket of any type
/sys_request/ticket/ticket_browser_request/ticket_new	Add Ticket (Request)	Add new ticket window of the request application, which can be used to add a new ticket of the "request" type
/sys_knowledge/knowledge_article/home	Knowledge Home(Request)	Home window of the knowledge application
/sys_knowledge/knowledge_article/home/article_list	Knowledge List(Request)	Knowledge articles list window of the knowledge application
/sys_knowledge/knowledge_article/home/article_list/article/{id}	Knowledge Detail(Request)	Knowledge article window of the knowledge application

If curly brackets ({}) are used for a parameter name specified in the Ops I Content URL (for example, {id}), the brackets indicate that the parameter is a dynamic value. The parameter will be specified when the web page is accessed later; information will be added to the URL of the web page.
For details on how to embed Ops I content in a web page, see “②”. For details on how the user can specify a specific value for a parameter name, see “③”.

If you want to embed, in a web page, an Ops I window that is not prepared by default, you should add Ops I content. You can also add Ops I content that includes a parameter. Examples of adding Ops I content are shown below.

• To display a window to create a new workflow (including a parameter):
  /sys_request/task_catalog?workflowId={workflow_id}
  In this case, specify "/?workflow_id=workflow_id" in "③".
  
• To display the Ticket zoom window for a specific ticket ID (not including a parameter):
  /sys_request/ticket/ticket_browser/ticket_detail/2

② Embedding Ops I content in a web page:
The site network administrator or site administrator can add an [Ops I Block] on the [Pages] edit page. The administrator must select the Ops I content and the language from [Ops I Block].

From the right side bar of the page, the administrator must go to [Page] tab > [Slug] and specify a name. If no name is specified, a character string will be specified.
In this case, the URL of the web page will be as follows:

③ Check and display the embedded Ops I content:
When the user opens the created page, the specified Ops I content is displayed. If the user clicks a link in the Ops I content, the user will be moved within the site. The user will not be moved within an Ops I page.
Ops I content that does not require any parameter name specification can be viewed by using the URL in "②".
If the URL in "②" is used to display Ops I content that requires a parameter name to be specified, the following error message will be displayed:

If a specific value is specified as a parameter name in the address bar as shown below, the specified Ops I content can be viewed.

For example, if the following URL is specified in a web page in which the Ops I content “Ticket Detail” is embedded, the Ticket zoom window will be displayed in which the ticket ID is “2”: