List of commands

You need to have Administrator permissions to execute the commands.

When the Windows UAC feature is enabled and your user account has Administrator permissions other than Administrator, perform either of the following procedures to execute the commands.

Log in to Windows Server 2016, Windows Server 2012 R2 or Windows Server 2012 as an Administrator and execute the commands.
In the Start window, right-click JP1_SS Command Prompt and then click Run as administrator. Execute the commands.

If you do not log in as an Administrator, perform the following procedure to set to always run as an Administrator:
1. Right-click JP1_SS Command Prompt and then click Properties.
2. Click the Advanced button.
3. Select the Run as administrator check box.
When you perform overwrite installation, the settings for always running as an Administrator are canceled. After you perform overwrite installation, perform the above procedure again to always run as an administrator.

Note: When you specify a path, you cannot specify a network drive.

The following table lists and describes the commands that can be used for JP1/Service Support.

Table 12‒2: List of commands that can be used for JP1/Service Support
When the command is used	Command name	Description
During operation	`jss_log.bat`^#1	Collects data if a failure occurs in JP1/Service Support.
	`jssaclexport`	Outputs access-permission information and information about the initial person in charge of status to a CSV file.
	`jssaclimport`	Imports access-permission information and information about the initial person in charge of status.
	`jssauthusersetup`	Sets user IDs and passwords for those whose authentication method for sending email is POP before SMTP authentication or SMTP-AUTH authentication in the email definition file. Additionally, this command sets user IDs and passwords for authentication when getting email using the POP3 protocol for email-based Item registration.
	`jsschauthorityserver`	Switches authentication servers used by JP1/Service Support.
	`jsscollectdata`	Summarizes the data regarding the Items registered in the Item management database.
	`jssdelrec`	Deletes the process work boards and Items waiting to be deleted in the Item management database.
	`jssformcustomizer`	Starts the GUI tool for editing Item forms.
	`jssformdef`	Registers an Item form definition file.
	`jssinformleave`	Sends an email to notify that Items are held up.
	`jssinformperiod`	Sends an email to notify that the deadline for Items is near.
	`jssitemcount`	Checks the number of Items registered in JP1/Service Support.
	`jssitemdeletion`	Centrally places unnecessary Items in the Waiting to be deleted status.
	`jssitemedit`	Edits an Item.
	`jssitementry`	Registers an Item.
	`jssitementrybymail`	Registers emails as Items.
	`jssitemexportEx`	Outputs the Item information that is registered in the JP1/Service Support database to CSV files.
	`jssitemhistory`	Outputs the update history of Items that are registered in the JP1/Service Support database to a CSV file.
	`jssitemimport`	Imports Item information.
	`jssitemimportEx`	Imports Item information including related information and attached files.
	`jssitemlist`	Outputs the Items that are registered in the JP1/Service Support database to a CSV file.
	`jssmemberdelete`	Deletes the information about the members belonging to roles that are registered in the JP1/Service Support database.
	`jssmemberimport`	Adds information about new members of roles that are registered in the JP1/Service Support database.
	`jssmemberlist`	Outputs a list of users (members) belonging to roles that are registered in the JP1/Service Support database to a CSV file.
	`jssnodecount`	Displays the number of managed nodes registered in the JP1/Service Support database.
	`jssrev`	Releases the Items waiting to be deleted from the waiting status.
	`jssroleimport`	Registers the information about new roles in the JP1/Service Support database.
	`jssrolelist`	Outputs a list of roles that are registered in the JP1/Service Support database to a CSV file.
	`jssuseredit`	Allows you to edit the user information that is registered in the JP1/Service Support database.
	`jssuserimport`	Imports user information.
	`jssuserlist`	Outputs a list of users that are registered in the JP1/Service Support database to a CSV file.
While the environment is set up	`jsscreatesysandpwb`	Creates the master system and the temporary receipt process work board.
	`jssdbbackup.bat`^{#1, #2}	Backs up the Item management database and Item storage database.
	`jssdbinit.bat`^{#1, #2}	Initializes the Item management database and Item storage database.
	`jssdbreclaim.bat`^#1	Releases the free space in the Item management database.
	`jssdbrecovery.bat`^{#1, #2}	Recovers the data in the Item management database and Item storage database.
	`jssdbrorg.bat`^#1	Re-organizes the Item management database.
	`jssdbstatchk.bat`^{#1, #2}	Checks the status of the Item management database and Item storage database.
	`jsshadbinit.bat`^{#1, #2}	Initializes the Item management database and Item storage database for a cluster environment.
	`jsshasetup.bat`^{#1, #2}	Sets up JP1/Service Support for a cluster environment.
	`jsshaunsetup.bat`^{#1, #2}	Performs unsetup of JP1/Service Support in a cluster environment.
	`jssitemstore`	Stores the Items closed during the specified period in the Item management database as the stored Items in the Item storage database, and checks whether the Items during the specified period can be stored as the stored Items.
	`jssitemstoredbexpand.bat`^#1	Expands the size of the Item storage database.
	`jssitemstoredbrotate`	Rotates the active storage areas of the Item storage database.
	`jssitemstoredbsetup.bat`^#1	Sets up the Item storage database.
	`jssrefaclsetup`	Sets up view permission settings for individual Items.
	`jsssetup.bat`^#1	Sets up JP1/Service Support.
	`jssstoreitemdel.bat`^#1	Deletes stored Items in the active storage area of the Item storage database in a batch.
	`jssunsetup.bat`^{#1, #2}	Performs unsetup of JP1/Service Support.

#1: To execute these commands, in the Start menu, click Programs, JP1_Service Support, and then JP1_SS Command Prompt. When the OS is Windows Server 2016 or Windows Server 2012, in the Start window, click JP1_SS Command Prompt.
#2: When JP1/Service Support uses the Item storage database, processing is done for both the Item management database and the Item storage database.

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