JP1 Version 12 JP1/Service Support Configuration and Administration Guide

5. Designing JP1/Service Support

JP1/Service Support manages inquiries and failure events that occur in daily system operations, and the resulting problems and issues needed to be considered. Before running this product, you must decide the design policy for the target system and the setting elements to be managed, and the operation policy.

This chapter describes the concepts behind design policy, which enables JP1/Service Support to operate according to service support requirements.

Organization of this chapter