8.1 Types of problem

Refer to the troubleshooting method for the type of problem you are trying to resolve.

Table 8‒1: Types of problem
Problem type	Troubleshooting method
A running task fails	8.2 When a running task fails
A task does not finish	8.3 When a task does not finish
Public key authentication with a Connection Destination fails	8.4 When public key authentication with a Connection Destination fails
You cannot access the JP1/AO GUI	8.5 When you cannot access the JP1/AO GUI (in Windows)
You cannot log in to JP1/AO	8.6 When you cannot log in to JP1/AO
JP1/AO does not start	8.7 When JP1/AO does not start
Login window is not displayed	8.8 Login window is not displayed