Hitachi

JP1 Version 12 JP1/Automatic Operation Administration Guide 


8.4 When public key authentication with a Connection Destination fails

If an attempt to undergo public key authentication with a Connection Destination fails, save the following information and make sure that it is correct.

Procedure

Using an SSH client product that supports public key authentication, check whether you can successfully perform authentication using the user ID, private key, and passphrase set for the target device on the JP1/AO server.

If authentication fails, there might be a problem with the public key, private key, passphrase for the private key, or SSH server. In this case, take remedial action such as re-creating the key or reviewing the SSH server settings.

If you are unable to solve the problem, contact customer support.