8. Troubleshooting during system operation

This chapter describes how to deal with issues that arise when using JP1/AO to automate aspects of an IT system. It also provides details about the log data used to identify and resolve issues.

Organization of this chapter

• 8.1 Types of problem

• 8.2 When a running task fails

• 8.3 When a task does not finish

• 8.4 When public key authentication with a Connection Destination fails

• 8.5 When you cannot access the JP1/AO GUI (in Windows)

• 8.6 When you cannot log in to JP1/AO

• 8.7 When JP1/AO does not start

• 8.8 Login window is not displayed

• 8.9 Detailed description of log information

To Page Top