13.1 Types of problem

Refer to the troubleshooting method for the type of problem you are trying to resolve, as listed in the table below.

Table 13‒1: Types of problem
Problem type	Troubleshooting method
A running task fails	13.2 When a running task fails
Taking time to complete tasks	13.3 Taking time to complete tasks
A task does not end	13.4 When a task does not end
Public key authentication with connection destinations fails	13.5 Public key authentication with connection destinations fails
You cannot access the JP1/AO GUI	13.6 When you cannot connect to the JP1/AO GUI
You cannot log in to JP1/AO	13.7 When you cannot log in to JP1/AO
JP1/AO will not start	13.8 When JP1/AO will not start