4.3.1 Checking the status of the monitored services of all service groups
You can obtain the status of the monitored services of all service groups, identify the monitored services that require special attention, and check on errors and warnings in the monitored services.
Use the Home window to perform this checking. You can check the following in the Home window:
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Status of the monitored services in each service group
You can check a bar graph indicating the percentage of the monitored services that are in error, warning, normal, and monitoring stopped status (among the total number of monitored services that belong to a service).
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Monitored services that require special attention in monitoring
You can check the monitored services that require special attention in monitoring based on the status of the monitored services over the past seven days, such as monitored services that produce frequent warnings.
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Events that occurred in all monitored services
You can check a list of events, such as errors and warnings, that occurred in all monitored services over the past seven days.
The information displayed in the Home window is refreshed every three seconds.
- Organization of this subsection
(1) Before you start
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Log in to ITSLM - Manager.
For details about how to log in, see 2.2.1 Logging in to ITSLM - Manager.
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Verify that monitoring has started.
For details about how to start monitoring, see 4.2.1 Starting monitoring.
(2) Procedure
The following shows the Home window that is used in this task:
![[Figure]](GRAPHICS/ZU040300.GIF)
To check the status of all service groups' monitored services:
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If the Home window is not displayed, click the Home button.
The Current service group status summary, Caution service, and Events in the last 7 days areas are displayed. You can determine from the information provided in each area the status of all monitored services being monitored or the status of specific monitored services.
Note that the steps beginning in 2 below are examples of checking procedures.
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Check the Current service group status summary area and determine the status of all monitored services in the entire service group subject to monitoring.
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Check the Caution service area to identify the monitored services that require special attention.
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Check the Events in the last 7 days area to obtain the error and warning statuses of the monitored services identified in step 3.
For each event that you have checked, click the Status column to change its status from Unread to Read.
Once all monitored services show normal status, the check is complete.
If errors and warnings are displayed in these areas or some alarm status is displayed, investigate the cause. If you click the Details column in the Events in the last 7 days area, the Troubleshoot window is displayed. You can determine in the Troubleshoot window the time the event causing the status of concern occurred. For details about how to check the timing of events causing errors and warnings, see 4.4.1 Checking the timing of an event causing an error or warning.