10.2.2 Current service group status summary area

Organization of this subsection

(1) Window configuration
(2) Window description
(3) Supplemental notes

(1) Window configuration

[Figure]

(2) Window description

This window displays the status of the service groups that the logged-in user is responsible for monitoring. The display is updated every three seconds.

The following table lists the items that are displayed:

No.	Item	Description
1	Service group	This column displays the names of the service groups that the logged-in user is responsible for monitoring.
2	Service group status (%)	This column displays the current status of the monitored services belonging to each service group. A bar graph for each service group indicates the percentages of its monitored services whose status is error, warning, normal, and stopped, with 100% representing all the monitored services that belong to the service group. The colors in the bar graph indicate the following: Red (error) Percentage of monitored services in which an error has occurred in threshold monitoring. Yellow (warning) Percentage of monitored services in which a warning has occurred in trend monitoring or out-of-range value detection. Green (normal) Percentage of monitored services whose status is normal. Gray (monitoring stopped)^# Percentage of monitored services that are not being monitored. If monitored targets within a monitored service have different statuses, the highest-priority status color is displayed, according to the following priority order (highest to lowest): red (error) > yellow (warning) > green (normal). (In the case where monitoring of a monitored service has stopped, only the stopped status is possible.) Consider an example with the following three statuses: All Web Access: green (normal) Web transaction 1: green (normal) Web transaction 2: yellow (warning) In this case, the status of the monitored service would be yellow (warning).
3	Number of services	This column displays the number of monitored services belonging to each service group.

No.

Item

Description

Service group

This column displays the names of the service groups that the logged-in user is responsible for monitoring.

Service group status (%)

This column displays the current status of the monitored services belonging to each service group.

A bar graph for each service group indicates the percentages of its monitored services whose status is error, warning, normal, and stopped, with 100% representing all the monitored services that belong to the service group.

The colors in the bar graph indicate the following:

Red (error): Percentage of monitored services in which an error has occurred in threshold monitoring.
Yellow (warning): Percentage of monitored services in which a warning has occurred in trend monitoring or out-of-range value detection.
Green (normal): Percentage of monitored services whose status is normal.
Gray (monitoring stopped)^#: Percentage of monitored services that are not being monitored.

If monitored targets within a monitored service have different statuses, the highest-priority status color is displayed, according to the following priority order (highest to lowest): red (error) > yellow (warning) > green (normal). (In the case where monitoring of a monitored service has stopped, only the stopped status is possible.)

Consider an example with the following three statuses:

All Web Access: green (normal)
Web transaction 1: green (normal)
Web transaction 2: yellow (warning)

In this case, the status of the monitored service would be yellow (warning).

Number of services

This column displays the number of monitored services belonging to each service group.

#

A monitored service is also counted as stopped if the process executing performance analysis of a monitored target within that monitored service experiences a memory shortage or abnormal termination of a thread after monitoring starts. In this case, stop the monitoring of the corresponding monitored service, restart monitoring after you have addressed the cause based on the KNAS32021-E message in the message log.

For details about the message log, see 7.2.3 Message logs.

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(3) Supplemental notes

If you conduct trend monitoring, start the trend monitoring when you obtain service performance that is within at least 30% of the range of the most recent trend calculation. However, if the service performance decreases after monitoring starts, stop the monitoring and restart it once service performance stabilizes. At this time, it will be displayed as normal, rather than stopped, in the Current service group status summary area. Even if the trend has exceeded the threshold, it will be displayed as normal until service performance stabilizes.

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