2.2.1 Logging in to ITSLM - Manager
This subsection explains how to log in to ITSLM - Manager.
- Organization of this subsection
(1) Before you start
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Verify that JP1/Base has been used to set JP1 user operation permissions for the user who will be logging in to ITSLM - Manager.
For details about setting JP1 user operation permissions, see 5.2.3 Specifying operation permissions for each JP1 user.
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Verify that the target ITSLM - Manager is running.
For details about starting ITSLM - Manager, see 2.1.1 Starting ITSLM - Manager.
If you are performing monitoring, the ITSLM - UR connected to the login target ITSLM - Manager must also be running in addition to the above conditions. For details about starting ITSLM - UR, see 2.1.2 Starting ITSLM - UR.
(2) Procedure
To log in to ITSLM - Manager:
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Display the following access destination in the browser:
http://IP-address-of-ITSLM-Manager's-Web-server:listen-port-number-of-ITSLM-Manager's-Web-server/jp1itslm/jp1itslm.jsp
Do not specify a loopback address for IP-address-of-ITSLM-Manager's-Web-server.
If the access destination is correct, the following window appears:
![[Figure]](GRAPHICS/ZU020100.GIF)
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Enter your user name and password.
The entered user name and password must be of a JP1 user.
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Click the Login button.
If the ITSLM - Manager window is displayed, you have successfully logged in to ITSLM - Manager.
(3) Supplementary information
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listen-port-number-of-ITSLM-Manager's-Web-server is the value of the psb_Listen definition item in the options file that you specified when you set up ITSLM - Manager. By default, 20900 is set.
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If the entered user name or password is invalid, an error message is displayed. In such a case, the entered password is cleared.
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The Login button becomes clickable only when the entered user name and password are valid. If no user name or password is entered or if the entered information is not valid, the Login button does not become clickable.
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Multiple users can log in using the same user name.
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If login fails a specific number of times, the user name and password fields and the Login button are disabled and the window is locked. If the window has been locked, you must reload it by pressing the F5 key on the keyboard or by selecting the browser's Refresh button. This will reset the login errors count.
Use the loginFailedLimit property in the system definition file (jp1itslm.properties) to specify the login errors count that will result in a locked window.
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Do not drag any draggable window, such as a dialog box that is displayed in the event of an error, outside the browser's window. If a draggable window is dragged outside the browser's window, buttons in the window will no longer be selectable with the mouse. If this happens, you must reload the window by pressing the F5 key on the keyboard or by selecting the browser's Refresh button. Note that after the window has been reloaded, the login window is displayed again. If you dragged an error dialog box outside the browser's window, check the log files for details of the error.
For details about the log files, see 7.2 Log files.
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If you are running ITSLM in a cluster system and failover has occurred in ITSLM - Manager, a message is displayed or a server's internal error is displayed; any attempt to log in to ITSLM - Manager will fail. In such a case, window operations are all disabled until the ITSLM - Manager failover has been completed. After the ITSLM - Manager failover has been completed, you must log in and perform necessary operations again.
If failover has occurred in ITSLM - UR, you can still perform window operations. However, you cannot start or stop detection of monitored services or start or stop monitoring during failover until you can use another ITSLM - UR. If this happens, an error occurs and the error message is displayed in the window. Re-execute the operation after ITSLM - UR failover has been completed.
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If a firewall has been set up on a host from which you access ITSLM - Manager via a browser, you need to configure the firewall to release ephemeral ports used for communication between the browser and ITSLM - Manager.