Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


4.3 Monitoring the status of monitored services

ITSLM enables you to check the results of monitoring the status of monitored services for all service groups together. You can also select monitored services in a specific service group and check the details about them.

Monitoring of the status of monitored services enables you to detect in advance on the basis of the [Figure] (warning) icon displayed in the window the potential for failures to satisfy SLOs as well as the potential for occurrence of service performance errors. When a failure to meet an SLO has actually occurred, the [Figure] (error) icon is displayed in the window to let you know that immediate corrective action is needed.

Organization of this section