Job Management Partner 1/Software Distribution Administrator's Guide Volume 2

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6.7 Collecting maintenance data

If taking action according to 6.2 Job troubleshooting, 6.3 Troubleshooting for JP1/Software Distribution Manager and JP1/Software Distribution Client (relay system), and 6.4 Troubleshooting for JP1/Software Distribution Client (client) does not solve the problem, you should collect the following maintenance data and notify the system administrator. This section explains how to collect the following maintenance data:

Organization of this section
6.7.1 Collecting log information
6.7.2 Collecting JP1/Software Distribution settings
6.7.3 Collecting JP1/Software Distribution problem information
6.7.4 Collecting Asset Information Manager Subset problem information
6.7.5 Collecting directory information
6.7.6 Collecting communications settings
6.7.7 Collecting WMI information

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