You should collect the log file that is in the JP1/Software Distribution installation directory, \log. Because JP1/Software Distribution maintains several log files for the various types of information, you should collect the necessary log files. For details about the log types of JP1/Software Distribution and JP1/Software Distribution Client (relay system), see 6.3.1 Checking log files. For details about the log types of JP1/Software Distribution Client (client), see 6.4.1 Checking log files.

If JP1/Software Distribution is installed in its default directory, the log files are stored in the following directories:

Product name	Log file directory
JP1/Software Distribution Manager (central manager)	C:\Program Files\hitachi\NETMDM\log
JP1/Software Distribution Manager (relay manager)	C:\Program Files\hitachi\NETMDM\log_s
JP1/Software Distribution Client (relay system)	C:\Program Files\HITACHI\NETMDMP\LOG
JP1/Software Distribution Client (client)	C:\Program Files\HITACHI\NETMDMP\LOG

Note: If the OS is Windows Server 2003 (x64), Program Files becomes Program Files (x86).