Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


3.16.1 Accumulating Items from the system perspective

If you select System perspective in the menu area, you can check the statuses of Items in all systems managed by JP1/Service Support.

The following figure shows the main window (Item status) when System perspective is selected.

Figure 3‒42: Main window (Item status) (system perspective)

[Figure]

The following describes the Check status and List of target items areas when System perspective is selected.

Organization of this subsection

(1) "Check status" area

The Check status area displays the number of Items in each status for each process on a system basis. The following table describes the information displayed in this area.

Table 3‒48: Information displayed in the "Check status" area (system perspective)

Element

Description

System

Displays the systems that the logged-in user is permitted to view.

Type

Displays the following three rows for each system:

  • Number of entries: Number of current Items

  • Compared to last week: Difference from the number of Items seven days ago

  • Compared to last month: Difference from the number of Items 30 days ago

Uncompleted

Displays the number of Items whose status is not Close (status ID: JIMSD_STAT_CLOSE).#1

Extended

Displays the number of Items that satisfy all of the following conditions:

  • The status is not Close (status ID: JIMSD_STAT_CLOSE).#1

  • The end date and time is not set.

  • The time elapsed from the day that the Item was registered has already reached either of the following times: the time set on the Threshold setting tab in the New process work board (or Edit the process work board) window or the time set in the Item accumulation property file (hptl_jp1_imss_main_setting_kpi.properties)

For details about the Threshold setting tab, see 3.2.1(3) Process work board settings. For details about the Item accumulation property file, see Item accumulation property file (hptl_jp1_imss_main_setting_kpi.properties) in Chapter 13. Definition Files.

Top priority

Displays the number of Items that satisfy both of the following conditions:

  • The status is not Close (status ID: JIMSD_STAT_CLOSE).#1

  • The priority is Very urgent.

Difference icons#2

One of the following three icons is displayed to indicate the difference from the last week or month:

  • [Figure] (Increased)

    Indicates that the number of Items in the category has increased from the last week or month.

  • [Figure] (Decreased)

    Indicates that the number of Items in the category has decreased from the last week or month.

  • [Figure] (Not changed)

    Indicates that the number of Items in the category has not changed from the last week or month.

#1

Close is the default name, and therefore might be changed by customization. For details about status customization, see 3.15 Status management.

#2

An icon is displayed only when the value with which the relevant value is to be compared exists.

Non-0 values in the Number of entries rows are clickable items. If you click such a value in a Number of entries row, the relevant Items are displayed in the List of target items area. If a value displayed in a Number of entries row exceeds a certain threshold, the cell containing the value is displayed in red as a sign of warning.

Dashes are displayed for process work boards that do not exist in a system or that the logged-in user is not permitted to view.

(2) "List of target items" area

The List of target items area displays a maximum of 100 Items in the category selected in the Check status area. The displayed Items are sorted by deadline in ascending order.

By right-clicking the title of an Item, you can display the View Item window, the History display window, the Show progress window, or the Work status display window. By right-clicking a person in charge, you can display the List of members window, the User details window, the List of roles window, or the Role details window.

For details about the columns of the List of target items, see 3.2.2(1) List of Items. Note that unlike the Item list of the main window (Item list), the List of target items area of the main window (Item status) does not display the I, P, C, and R columns.