3.16 Item status management
In JP1/Service Support, you can use the following three methods to manage the work statuses of Items:
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Accumulating Items from the system perspective
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Accumulating Items from the process perspective
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Outputting accumulated Item data to a file
For methods 1 and 2, use the main window (Item status) to check the accumulation results. For method 3, output a CSV file from the Accumulation data output to file window. You can open this window from the menu in the main window (Item status).
Note that you can accumulate only managed Items, and output accumulation data to files. Stored Items cannot be accumulated, and accumulation data cannot be output to files.
The following figure shows the main window (Item status).
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![[Figure]](GRAPHICS/ZU021850.GIF)
- Menu area:
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The Item status, Accumulation data output to file, and Related link nodes are displayed. Under the Item status node, perspectives that can be used for accumulating Items are displayed. Under a perspective node, the systems for which Item statuses can be checked are displayed. The statuses of Items in the selected system are displayed from the selected perspective in the Check status area. You can define the number of links, display names, and URLs displayed for the Related link node by using the related-links property file. For details on the related-links property file, see Related-links property file (hptl_jp1_imss_link_setting.properties) in Chapter 13. Definition Files.
When you select the Accumulation data output to file node, the Accumulation data output to file window opens. From this window, you can output accumulated Item data to a CSV file.
Under the Related link node, links to the login windows for linked products that are registered, links to websites related to the linked products, and other links are displayed. When you click a link under this node, the link target is displayed in a new window.
- Check status area:
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Displays the Item status accumulation results from a system or process perspective for a system as selected under the Item status node in the menu area. When the main window (Item status) is opened, results from the system perspective are displayed by default.
The Number of entries row in this area displays the current status. The Compared to last week and Compared to last month row display the status as of the previous day based on the data that was accumulated by using the jsscollectdata command.
If you log in as a user who belongs to the work management role, you can check the statuses of Items of all process work boards managed in JP1/Service Support.
If you log in otherwise, you can only check the statuses of Items of the process work boards that you are permitted to view.
If view permissions for individual Items are enabled, Items for which you are not an Item view permissions owner contribute to the totals in this area.
- List of target items area:
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When you select a value in a Number of entries row in the Check status area, the relevant Items are displayed in the List of target items area. A maximum of 100 Items can be displayed. When the main window (Item status) is opened, in the List of target items area, Items of the first non-zero Top priority cell (from the left of the first Number of entries row) are displayed by default.
If view permissions for individual Items are enabled, Items for which you are not an Item view permissions owner do not appear in this area. This means that the number of Items in the Check status area might differ from the number of Items in the List of target items area. In this case, the message Some Items could not be displayed, because you do not have the necessary reference permissions appears in the header of the List of target items area.
The following describes the information that can be checked from the system perspective, the information that can be checked from the process perspective, and the information that can be output to a CSV file.