Contents

• Notices

• Summary of amendments

• Preface

• 1. Setting Up the JP1/AO System

  • 1.1 General procedure for setting up the JP1/AO system

  • 1.2 Preparation before installation

    • 1.2.1 Checking the prerequisites for installing JP1/AO

    • 1.2.2 About the OS language settings on the JP1/AO server

    • 1.2.3 Installation folder for each product

  • 1.3 Installing JP1/AO

    • 1.3.1 New installation of JP1/AO (in Windows)

    • 1.3.2 New installation of JP1/AO (in Linux)

  • 1.4 Setup

    • 1.4.1 Setting up a firewall

    • 1.4.2 Enabling administrative shares

  • 1.5 Preparing to execute services in JP1/AO

    • 1.5.1 Adding (importing) service templates to JP1/AO

    • 1.5.2 Locations of the service templates for the JP1/AO standard package and JP1/AO Content Pack

    • 1.5.3 Determining the service templates to be used (service design)

    • 1.5.4 Viewing the list and details of service templates

    • 1.5.5 Creating a connection destination definition

    • 1.5.6 Configuring email notification settings

• 2. Automatic Execution of IT Operations

  • 2.1 General procedure for automatically executing IT operations as services

  • 2.2 Executing a service

    • 2.2.1 Logging in to JP1/AO

    • 2.2.2 Checking service usage on the dashboard window

    • 2.2.3 Creating a service based on a service template

    • 2.2.4 Executing a service

  • 2.3 Checking the execution results of the service

    • 2.3.1 Checking the statuses of all tasks

    • 2.3.2 Checking the details of a task

• 3. Customizing a Service Template

  • 3.1 General procedure for customizing a service template

  • 3.2 Overview of customizing service templates

  • 3.3 Preparing to implement the customization example

  • 3.4 Changing the properties or the processing flow to be automated

    • 3.4.1 Overview of changing the properties or the processing flow to be automated

    • 3.4.2 Using the Service Builder window to start editing a service template

    • 3.4.3 Adding processing to the service template

    • 3.4.4 Setting properties according to the processing to be executed

  • 3.5 Making your service template available for use

    • 3.5.1 General procedure for making a service template available for use

    • 3.5.2 Building the service template to ensure that the template is ready to be verified

    • 3.5.3 Debugging and validating the service template

    • 3.5.4 Releasing and packaging the edited service template

    • 3.5.5 Importing the service template into the production environment

• Appendixes

  • A. Advanced Use

    • A.1 Advanced use

  • B. Reference Material for This Manual

    • B.1 Related publications

    • B.2 Abbreviations for Microsoft product names

    • B.3 Conventions: Fonts and symbols

    • B.4 Conventions: Installation folders

    • B.5 Conventions: Abbreviations for product names

    • B.6 Conventions: Acronyms

    • B.7 Conventions: Units (such as KB, MB, GB, and TB)

    • B.8 Version changes

• Glossary

• Index

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