10.4.3 Items displayed in the Job Status window

(1) Items

The Job Status window shows the following information.

Figure 10‒20: Job Status window

Status

This column shows the current job status in percentage (%). In the case of a configuration where the managing server is connected to a managed computer via a relay system, 50% represents that the job has been transferred to the relay system. If there are multiple relay systems, the value depends on the number of relay systems.

The job status changes as follows:

0%

The managing server has created the job, but has not been transferred yet.

20%

The managing server has started the job transfer. In the case of a split distribution job, the display changes in small increments depending on the split distribution progress rate.

50%

The job has been transferred to the relay system. This value will not be displayed in a configuration without a relay system. In the case of a split distribution job, if the Notify JP1/IT Desktop Management 2 - Manager of the status of the split distribution executed on the lower JP1/IT Desktop Management 2 - Agent check box has been selected in the Settings to send notifications to JP1/IT Desktop Management 2 - Manager page opened from the Relay system settings in the agent configurations, the display changes in small increments depending on the split distribution progress rate.

70%

The job is transferred to the managed computer, and is waiting for execution. This value will not be displayed for a job that is executed immediately after being transferred to the managed computer.

100%

The job processing has finished.

Result

This column displays the current job condition. For details about the job execution status, see 10.4.3(3)(a) Types of job execution status.

Finished/Errors/Total

Displays the number of finished jobs, the number of errors, and the total number of jobs.

Selected destination

Displays the route of the job, and indicates to what point of the route the processing has finished. A route shown in blue indicates that the processing has started, and a route shown in black indicates that the processing has not been finished.

Scheduled date/time

Displays the date and time when the job is to be executed.

Execution time limit

Displays the time limit by when the job is executed.

Execution date/time

Displays the date and time when the job was executed.

Scheduled installation date/time

Displays the date and time when the package is to be installed.

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(2) Execution status color

Job statuses are color-coded. The following describes the relationship between the display colors and the execution statuses.

Green

Represents a job that is completed.

White

Represents a job that is running, or has not been executed because the computer is not running.

This kind of job includes jobs waiting for a user to log in to the managed computer, jobs that were set to be executed the next time the computer starts and with Waiting for installation status, and jobs that are waiting for collection during remote collection.

Dark gray

Represents a job whose execution is suspended.

Red

Represents a job on which an error occurred.

Orange

Represents a job on which a communication error occurred during the file transfer. This does not include a communication error between an ID-management relay computer and a managed computer.

Only the following types of jobs can have the Communication error status.

• Install package^#

• Send package, allow client users to choose

• Transfer package to relay system

• Get system information from computer (UNIX)^#

• Acquire collected files from relay computer

• Get system configuration information

• Hold report

• Cancel holding of report

Note that a setup in the managing server is required before you can monitor a job with a communication error.

#

This job is also applicable to agents for Mac. Therefore, the job is also subject to monitoring of communication errors when the destination is an agent for Mac.

Light gray

Represents a job that is currently being deleted on a relay system, management relay server, or a managed computer. These kinds of jobs are not displayed by default.

For details about how to display job(s) that are being deleted, see 10.4.4(6) Displaying a job that is being deleted.

If a job has multiple statuses, the job is displayed with the color associated with the lowest or worst status. For example, in a job that remotely installs multiple packages, if some packages are Completed, some are Running, and others are Error, the job is displayed in red (the color for Error).

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(3) Job execution status

This section describes how to check the transition of job status by progress, color, and status displayed in the Job Status window.

For details about how to check transition of the status of an ID group job, see 10.4.5 Checking the status of an ID group job.

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(4) Example transition of the job execution status

The following table shows the status transition of a job that installs a package when the system starts.

Table 10‒4: Example transition of execution status (Install package job)

Job status	Item displayed in the Job Status window
	Progress of the job	Job color	Execution status
The job was created, but is waiting to be transferred from the managing server.	0%	White	Waiting for execution
The transfer of the job has been started.	20%	White	Running
The relay system issued a job suspension instruction in response to a suspension instruction from the managing server.	50%	Dark gray	Suspended
The relay system issued a job resuming instruction in response to a job resuming instruction from the managing server.	50%	White	Running
The system tried to transfer the job, but the managed computer is not running.	50%	White	Startup failure
The job was transferred to the managed computer.	70%	White	Waiting for installing/collecting
The managed computer is started, and execution of the job has started.	70%	White	Running
An error occurred on the job.	0%	Red	Error
Execution of the job completed successfully.	100%	Green	Completed

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