9.12 Setting an environment for operating on Items

Display a manual when the Help button is clicked

You need to incorporate a manual into JP1/Service Support. This manual will be displayed when the Help button is clicked. For details about the procedure for incorporating a manual, see 6.8 Procedure for incorporating a manual.

Login

Switching the type of main window displayed after login

The main window, which is displayed after login, varies depending on the role to which the login user belongs. By default, the main window (Item status) is displayed for users who belong to the work management role, and the main window (Item list) is displayed for other users. You can set which type of main window is displayed after login for each role in the system property file.

For details about the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

Search for Item

Simple search for Items in the main window

You can change the following two settings:

• Number of search target elements

  In the system property file, you can change the number of search target elements that can be specified at the same time by doing a simple search of Items in the main window. For details about the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

• Search target elements

  In the system property file, you can change the default search target elements (Title, Overview, and Work status). For details about the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

Searching Items by using the Specify search conditions - Item-common element window or Specify item search conditions window

You can change the values shown in the pull-down menu for Number of search results displayed per page in the system property file. For details about the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

Register item

Setting users who can register Items by email

To prevent Items from being illegally registered, you need to specify the users who can register Items by email in the Email definition file beforehand.

For details about the Email definition file, see Email definition file (jp1imss_mail_setting.conf) in Chapter 13. Definition Files.

Registering Items by linking with JP1/IM - Manager

You can automatically register Items by linking with JP1/IM - Manager. For details about automatic Item registration, see 9.16.1 Setting an environment for linking with JP1/IM - Manager.

Customizing Item forms

You can customize Item forms by using the Item form definition file and the jssformdef command. For details, see the following:

• jssformdef (registers an Item form definition file) in Chapter 12. Commands

• Item form definition file (Optional) in Chapter 13. Definition Files

Editing Item information

Selecting the Select role member check box

If you select the Select role member check box in the New item window or the Edit item window, and if too many members are displayed in the pull-down menu, the display performance is lowered and it affects operations. The total number of roles that can be selected for people in charge, members belonging to those roles, and users must be no more than approximately 100. For details about how to change the role members, see 9.3 Creating roles.

Also, to change the people in charge who can be selected, you need to change the access permissions for the corresponding process work board. For details about how to change access permissions, see 9.7 Assigning access permissions.

Note that the Select role member check box is not displayed by default. It is displayed when a setting is changed in the system property file. For details about the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

Delete Item

Batch deletion of Items

You can use a command to delete multiple Items at once. For details about how to delete multiple Items by using a command, see 11.2.2 Deleting Items from the Item management database.

Output of detailed information about Items

Outputting detailed information about Items to a CSV file (Item details file)

You can output the Item details file in the List of item search results window or by using the jssitemlist command. For details about the jssitemlist command, see jssitemlist (outputs a list of Items) in Chapter 12. Commands.

Output of Item history

Outputting Item history to a CSV file (Item history file)

You can output the Item history file by using the jssitemhistory command. For details about the jssitemhistory command, see jssitemhistory (outputs Item history) in Chapter 12. Commands.

Settings of related links

• Settings for the optional Related link menu in the main window

• Setting for the Related link menu in the main window (Item status)

You can set the number of links, display names, and URLs displayed for Related link in the related-links property file. For details about the related-links property file, see Related-links property file (hptl_jp1_imss_link_setting.properties) in Chapter 13. Definition Files.

Settings of threshold values for Items

Setting the threshold of duration at which an Item is determined to be extended and the threshold of the number of Items for which a warning is displayed

In the New process work board window or the Edit the process work board window, you can change the threshold values. These threshold values include the threshold value of duration at which an Item is determined to be extended or the threshold value of the number of Items for which a warning is displayed (such as extended Items). For details, see 9.6 Creating process work boards.

You can change these threshold values also in the Item accumulation property file. For details, see Item accumulation property file (hptl_jp1_imss_main_setting_kpi.properties) in Chapter 13. Definition Files.

Outputting summary data of Item status

You can output the following two CSV files from the Accumulation data output to file window:

• CSV file for Item data (OutputItemData.csv)

• CSV file for code data (OutputItemCodeData.csv)

For details about the elements in the output CSV files, see 3.16.3(1) Information output to a CSV file.

Releasing the editing status of an Item

In the system property file, you can set whether to release the editing status of an Item when the Edit item window is closed by clicking the × button of the Web browser. For details about the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.

Configuring the Item Management window function

In the system property file, you can set whether to use the Item Management window function and the length of time covered by the window. The Item Management window function limits the contents of the user interface to Items that were registered in JP1/Service Support within a specific time period. For details on the system property file, see System property file (hptl_jp1_imss_main_setting.properties) in Chapter 13. Definition Files.