Hitachi

JP1 Version 12 JP1/Service Support Configuration and Administration Guide


System property file (hptl_jp1_imss_main_setting.properties)

Organization of this page

Description

This file defines the display settings of windows used for displaying or creating Items, Item search or input-assistant functions, and linkage with other products.

Format

#Properties (System settings)
hptl_jp1_imss_doubleclick_timeout=Interval between double clicks
hptl_jp1_imss_item_list_initial_sort_key=Initial sort key
hptl_jp1_imss_item_list_initial_sort_order=Initial sort order
hptl_jp1_imss_item_list_display_characters=Number of characters to be displayed in the list of items
hptl_jp1_imss_item_list_display_number=Number of Items to be displayed in the list of items
  :
hptl_jp1_imss_itemformlist_initial_sort_key=Initial sort key
hptl_jp1_imss_itemformlist_initial_sort_order=Initial sort order
  :
hptl_jp1_imss_extstatus_number=Number of extended statuses
hptl_jp1_imss_pwblist_tree_default=Expanded tree status for the initial display
hptl_jp1_imss_item_warning_threshold=Threshold number of Items that can be newly registered in a process work board
  :
#Log Information (Log settings)
hptl_jp1_imss_log_file_num=Number of log files
hptl_jp1_imss_log_file_size=Log file size
  :
#Login Information (Login settings)
hptl_jp1_imss_login_working_manager=Main window (Work management role) after a login
hptl_jp1_imss_login_pwb_manager=Main window (Process work board management role) after a login
hptl_jp1_imss_login_user_manager=Main window (User management role) after a login
hptl_jp1_imss_login_else=Main window (other than the system role) after a login
hptl_jp1_imss_login_default=Viewpoint of the main window (Item status) after a switch
  :
#Item Information (Item settings)
hptl_jp1_imss_item_edit_lock_cancel=Edit status of an Item
hptl_jp1_imss_assigned_selection_checkbox=Display of a check box
hptl_jp1_imss_assigned_selection_initial=Selection of the person in charge
hptl_jp1_imss_assigned_sort_compatible=Display status of the person in charge
hptl_jp1_imss_assigned_sort_key=Sort key for the display order of persons in charge
 
#Search Information (Search settings)
hptl_jp1_imss_research_display_number_list=Value that can be selected when specifying the number of items to be displayed in a page in the List of item search results window
  
#Simple Search Information (Simple search settings)
hptl_jp1_imss_research_simple_string_number=Number of target elements for a simple search
hptl_jp1_imss_research_simple_target=Target elements for a simple search
  
#Input Assist Information (Input-assistant function settings)
hptl_jp1_imss_input_assist_target_max=Number of elements in an Item form where you can set the input-assistant function
hptl_jp1_imss_input_assist_nominate_max=Maximum number of the input-candidate value
hptl_jp1_imss_input_assist_nominate_string_max=Maximum number of characters for the input-candidate value
hptl_jp1_imss_input_assist_pwb_list=ID of the process work board that uses the input-assistant function
hptl_jp1_imss_item_popup_display_characters=Number of characters to be displayed for the input-candidate value
  
#KPI Information (Settings of the Item accumulation function)
hptl_jp1_imss_kpi_priority_code=Code value for Priority
  
#Other Products Cooperation (Settings of linkage with other products)
hptl_jp1_imss_jp1_aim=JP1/AIM server or asset management server (JP1/ITDM2 - Asset Console)
hptl_jp1_imss_add_item_info_url_num=Number of URLs to which you want to add Item information
hptl_jp1_imss_add_item_info_url_$n= First characters of the URL to which you want to add Item information
hptl_jp1_imss_np_item_info_$n=Whether linkage with JP1/NP is allowed
hptl_jp1_imss_ao_item_info_$n= ID of the element where you enter the resource group name of the service, ID of the element where you enter the service name, and ID of the element where you enter the task name
hptl_jp1_imss_add_item_info_$n=ID of the element into which the information for the Item that you want to add to the URL specified for Related item or Related link will be entered.
hptl_jp1_imss_add_item_info_product_$n=Character string representing the product to be linked
hptl_jp1_imss_add_item_info_key_list_$p=Key that is used to obtain information for the element ID
hptl_jp1_imss_jp1base_virtual_hostname=JP1/Base logical host name
  
#Item Management Window (Item Management window function settings)
hptl_jp1_imss_itemwindow_enable=Whether the Item Management window function can be used
hptl_jp1_imss_itemwindow_size=Size of the Item Management window
hptl_jp1_imss_itemwindow_start_month=Start month for the range of the Item Management window
  
#Item Batch Operation (Settings for batch operation on Items)
hptl_jp1_imss_batch_item_edit_max=Number of Items that can be edited at one time by a batch operation on Items
hptl_jp1_imss_item_batch_ope_approval=Whether batch approval of Items can be used
hptl_jp1_imss_item_batch_ope_approval_all_user_flag=Permission to use batch approval of Items (for all users)
hptl_jp1_imss_item_batch_ope_approval_userlist=Permission to use batch approval of Items (for each user)
hptl_jp1_imss_item_batch_ope_approval_rolelist=Permission to use batch approval of Items (for each role)
hptl_jp1_imss_item_batch_ope_close=Whether batch closure of Items can be used
hptl_jp1_imss_item_batch_ope_close_all_user_flag=Permission to use batch closure of Items (for all users)
hptl_jp1_imss_item_batch_ope_close_userlist=Permission to use batch closure of Items (for each user)
hptl_jp1_imss_item_batch_ope_close_rolelist=Permission to use batch closure of Items (for each role)
  
#Process Information (Process settings)
hptl_jp1_imss_process_name_display_characters=Number of characters used for a process display name to be displayed in the JP1/Service Support windows
  :
  
#Item accumulation function settings (No default setting)

Lines starting with a hash mark (#) are treated as comments.

File names

Storage folder

JP1/SS-path\conf\

When the definition is applied

The definition is applied after the following JP1/Service Support services are restarted.

What is described

Do not edit any keys except the specifiable keys that are explained in the following table. Use an equal sign (=) to connect a specifiable key and its value.

System settings (Properties)

Table 13‒29: List of specification keys that can be set in the system property file (System settings)

Specification key name

Description

Default value

hptl_jp1_imss_doubleclick_timeout

Specifies the timeout value in milliseconds for the interval between double clicks when a user uses the List of items window.

You can specify a half-width integer from 1 to 2000.

This value is commented out (with # at the beginning) by default. To change the value, remove the hash mark first.

300

hptl_jp1_imss_item_list_initial_sort_key

Specifies the initial sort element when the List of items is displayed.

The following are specifiable values:

  • priority: Priority

  • status: Status

  • editStatus: Editing status

  • title: Title

  • chargeUser: Person in charge

  • workTimeLimit: Deadline

  • updateTime: Update date and time

  • systemName: System name

  • processName: Process name

  • id: Item ID

  • registrationTime: Registration date and time

registrationTime

hptl_jp1_imss_item_list_initial_sort_order

Specifies the initial sort order when the List of items is displayed.

The following are specifiable values:

  • asc: Ascending order

  • desc: Descending order

desc

hptl_jp1_imss_item_list_display_characters

Specifies the number of characters to be displayed in Title of the windows shown below. For the characters exceeding the above number, ... is displayed in a window.

  • Main window (Item list)

  • List of target items in the Main window (Item status)

  • History display window

  • List of item search results window

  • List of batch operation results window

You can specify a half-width integer from 1 to 512.

20

hptl_jp1_imss_item_list_display_number

Specifies the number of Items to be displayed in the List of items.

A half-width integer from 1 to 255 can be specified. We recommend operation without changing the default value (50).

50

hptl_jp1_imss_itemformlist_initial_sort_key

Specifies the initial sort element when the list of Item forms is displayed.

The following are specifiable values:

  • itemFormProcessName: Process name

  • itemFormStandard: Standard

  • itemFormId: Item form ID

  • itemFormVersion: Version

  • itemFormName: Item form

  • itemFormUpdateDate: Update date and time

itemFormProcessName

hptl_jp1_imss_itemformlist_initial_sort_order

Specifies the initial sort order when the list of Item forms is displayed.

The following are specifiable values:

  • asc: Ascending

  • desc: Descending

asc

hptl_jp1_imss_extstatus_number

Specifies the number of extended statuses you can use.

You can specify a half-width integer from 0 to 40.

10

hptl_jp1_imss_pwblist_tree_default

Specifies the tree status when it is initially displayed in the list of process work boards of the main window (Item list).

The following are specifiable values:

  • open: The tree is expanded.

  • close: The tree is folded.

open

hptl_jp1_imss_item_warning_threshold

Specifies the threshold number of Items that can be newly registered in a process work board.

The value set for this element is the threshold value used for displaying a warning message when the command for checking the number of Items is executed. If the number of Items that can be newly registered in a process work board becomes smaller than this value, a warning message is displayed.

You can specify a half-width integer from 0 to the upper limit number of Items that can be registered in a process work board.

The upper limit number of Items that can be registered in the process work board depends on the JP1/Service Support product being used. For details, see Appendix D. List of Limits.

5000

Legend:

--: No default value

Log settings (Log Information)

Table 13‒30: List of specification keys that can be set in the system property file (log settings)

Specification key name

Description

Default value

hptl_jp1_imss_log_file_num

Specifies the number of log files (jp1imssmainnumber.log).

You can specify a half-width integer from 1 to 16.

8

hptl_jp1_imss_log_file_size

Converts the size of a log file (jp1imssmainnumber.log) into bytes, and specifies the converted size.

You can specify a half-width integer from 4096 to 2147483647.

4194304

Login settings (Login Information)

Table 13‒31: List of specification keys that can be set in the system property file (login settings)

Specification key name

Description

Default value

hptl_jp1_imss_login_working_manager

Specifies the main window to be displayed when the user with the work management role logs in.

The following are specifiable values:

  • kpi: Main window (Item status)

  • item: Main window (Item list)

kpi

hptl_jp1_imss_login_pwb_manager

Specifies the Main window to be displayed when the user with the process work board management role logs in.

The following are specifiable values:

  • kpi: Main window (Item status)

  • item: Main window (Item list)

item

hptl_jp1_imss_login_user_manager

Specifies the Main window to be displayed when the user with the user management role logs in.

The following are specifiable values:

  • kpi: Main window (Item status)

  • item: Main window (Item list)

item

hptl_jp1_imss_login_else

Specifies the Main window to be displayed when a user who does not belong to a system role logs in.

The following are specifiable values:

  • kpi: Main window (Item status)

  • item: Main window (Item list)

item

hptl_jp1_imss_login_default

Specifies the viewpoint to be displayed when the window is switched to the main window (Item status).

The following are specifiable values:

  • system: System perspective

  • process: Process perspective

system

Item settings (Item Information)

Table 13‒32: List of specification keys that can be set in the system property file (Item settings)

Specification key name

Description

Default value

hptl_jp1_imss_item_edit_lock_cancel

Specifies whether to release the editing status of an Item when the Edit item window is closed by the × button in a WWW browser.

The following are specifiable values:

  • true: Release editing status of an Item.

  • false: Do not release editing status of an Item.

true

hptl_jp1_imss_assigned_selection_checkbox#

Specifies whether to display the Select role member check box when the New item window or the Edit item window is displayed.

The following are specifiable values:

  • display: The Select role member check box is displayed.

  • hide: The Select role member check box is not displayed.

hide

hptl_jp1_imss_assigned_selection_initial#

Specifies whether to select a person in charge from roles or members belonging to a role when the New item window or the Edit item window is displayed.

The following are specifiable values:

  • role: Select a person in charge from roles.

  • member: Select a person in charge from role members.

When the set value of hptl_jp1_imss_assigned_selection_checkbox is displayed, role is specified even if you specify member.

role

hptl_jp1_imss_assigned_sort_compatible

Specifies the display status of a person in charge, which is displayed in a drop-down list when the person in charge is selected in the New item window and the Edit item window.

  • true: Displays edit permissions, status permissions, roles, and users in that order (In a Japanese environment, the same display as versions of 09-50 or earlier).

  • false: According to the value specified for hptl_jp1_imss_assigned_sort_key, displays persons in charge in the order they were sorted.

true

hptl_jp1_imss_assigned_sort_key

Specifies the sort keys for persons in charge to be displayed in a drop-down list when a person in charge is selected in the New item window and the Edit item window.

  • create: Users and roles are displayed in that order.

  • id: Users are displayed in ascending order of their user IDs. Roles are displayed in ascending order of their role IDs.

  • name: User names and role names are displayed in ascending order.

Note that when true is specified for hptl_jp1_imss_assigned_sort_compatible, you should specify create.

create

Legend:

--: No default value

#

According to the combination of hptl_jp1_imss_assigned_selection_checkbox and hptl_jp1_imss_assigned_selection_initial, the settings of a person in charge differ as shown in the following table.

Setting value for hptl_jp1_imss_assigned_selection_checkbox

Setting value for hptl_jp1_imss_assigned_selection_initial

Selection of the person in charge

hide

role

You can select the person in charge from roles or individual users.

However, you cannot select the person in charge from members who belong to a role.

hide

member

You can select the person in charge from members who belong to a role, or from individual users.

Note that you cannot select a role.

display

role

You can determine whether to select the person in charge from roles or from members who belong to a role for each Item. You can also select a person in charge from individual users.

display

member

Search settings (Search Information)

Table 13‒33: List of specification keys that can be set in the system property file (Search settings)

Specification key name

Description

Default value

hptl_jp1_imss_research_display_number_list

Specifies a value that can be selected when specifying the number of items to be displayed in a page in the List of item search results window. A maximum of 6 values can be specified by using commas (,) as separators. The first specified value is set as the initial value in Number of search results displayed per page in the Specify search conditions - Item-common element or Specify item search conditions window. The second and subsequent specified values are values that can be selected from the pull-down menu. Therefore, you need to specify the second and subsequent values initially. If you specify 7 or more values, the default values are set. Values are displayed in the pull-down menu in the value specification order.

You can specify only half-width numeric characters (integer) from 10 to 1000.

100,100,500,1000

Settings for a simple search (Simple Search Information)

Table 13‒34: List of specification keys that can be set in the system property file (for settings for a simple search)

Specification key name

Description

Default value

hptl_jp1_imss_research_simple_string_number

Specifies the number of elements that can be specified during a simple search.

You can specify a half-width integer from 1 to 5.

3

hptl_jp1_imss_research_simple_target

Specifies the elements to be searched during a simple search. A maximum of five elements can be specified by using commas (,) as separators.

The following elements can be specified:

  • title: Title

  • severityReason: Reason for severity

  • impactReason: Reason for impact level

  • priorityReason: Reason for priority

  • registrant: Registrant#

  • assigned: Person in charge#

  • respondent: Respondent#

  • customerName: Customer name

  • inquiryName: Inquirer

  • effectService: Affected service

  • failureLocation: Problem component and version

  • summary: Overview

  • avoidance: Workaround

  • situation: Work status

  • measures: How to avoid the problem in the future

  • rootcause: Fundamental cause

  • solution: Solution

  • schedule: Schedule and main steps

  • impactEval: Impact assessment for change

  • deliberationRST: Discussions result

  • freeDescription: Free memo column

  • productName: Product name

  • jobnetName: Jobnet name

  • jobName: Job name

  • SNMPSRC: SNMP source

  • nodeName: Monitored node name

  • alarmName: Alarm name

  • userText_XX (where XX is a number from 01 to 20): Additional element (text)

  • userExtName_XX (where XX is a number from 01 to 05): Additional element (user, role)

  • IMEventNo: Serial number

  • IMHostName: JP1/IM-M host name

title, summary, situation

#

Only names in Registrant, Person in charge, and Respondent are searched. IDs and English names are not searched.

Settings for the input-assistant function (Input Assist Information)

Table 13‒35: List of specification keys that can be set in the system property file (settings for the input-assistant function)

Specification key name

Description

Default value

hptl_jp1_imss_input_assist_target_max

Specifies the number of elements in the Item form where the input-assistant function can be specified by a single process work board.

You can specify a half-width integer from 1 to 100.

10

hptl_jp1_imss_input_assist_nominate_max

Specifies the maximum number of input-candidate values that can be specified for a single Item form elements ID.

You can specify a half-width integer from 1 to 100.

30

hptl_jp1_imss_input_assist_nominate_string_max

Specifies the maximum number of characters that can be specified as an input-candidate value.

You can specify a half-width integer from 1 to 512.

128

hptl_jp1_imss_input_assist_pwb_list

Specifies process work board IDs that use the input-assistant function by using a commas (,) as separators. If an ID that does not exist is specified, such ID is ignored.

--

hptl_jp1_imss_item_popup_display_characters

Specifies the number of characters for an input-candidate value that is displayed in the New item window and the Edit item window. For the characters exceeding the above number, ... is displayed in the window. For the number of characters, both half-width characters and full-width characters are counted as a character. You can specify a half-width integer from 1 to 255. However, we recommend you use the default value considering the size of the New item window and the Edit item window.

15

Legend:

--: No default value

Setting the Item accumulation function (KPI Information)

Table 13‒36: List of specification keys that can be set in the system property file (for setting the Item accumulation function)

Specification key name

Description

Default value

hptl_jp1_imss_kpi_priority_code

Specifies the code value for Priority, which is accumulated as a Top priority Item.

Specify this element if necessary when you customize the Item form.

3

Settings of linkage with other products (Other Products Cooperation)

Some of the following specification keys are commented out (with # at the beginning) by default. You can remove the hash marks as necessary.

Table 13‒37: List of specification keys that can be set in the system property file (Settings of linkage with other products)

Specification key name

Description

Default value

hptl_jp1_imss_jp1_aim

To see the Hardware information Item element, specify the JP1/AIM servers where JP1/AIM is installed or the asset management servers where JP1/ITDM2 - Asset Console is installed. If the port number of the JP1/AIM server or the asset management server is changed from one set when the JP1/AIM or JP1/ITDM2 - Asset Console is installed, specify the value in server-name:port-number format.

You can specify half-width alphanumeric characters, periods (.), colons (:), and hyphens (-).

For a JP1/AIM or asset management server name, you can specify a string of 1 to 64 bytes. Use commas (,) as separators. A maximum of 255 server names can be specified.

--

hptl_jp1_imss_add_item_info_url_num

If you want to add Item information to URLs of related information, specify the number of URLs to which you want to add the information.#4

You can specify a half-width integer from 0 to 100.

0

hptl_jp1_imss_add_item_info_url_$n

If you want to add Item information to URLs of related information, specify the first string of the URL to which you want to add the information. #4

You can specify a string of 1 to 4,096 bytes. If the string you specified for the URL contains full-width characters, they are converted to three or four bytes.

For $n, specify a number from 1 to the number specified for hptl_jp1_imss_add_item_info_url_num.#1

--

hptl_jp1_imss_np_item_info_$n

To link with JP1/NP, specify true. When you specify true, the value is case insensitive.

For $n, specify a number from 1 to the number specified for hptl_jp1_imss_add_item_info_url_num#1.

--

hptl_jp1_imss_ao_item_info_$n

To link with JP1/AO, specify element-IDs#2 to be allocated to the following elements separated by a comma (,):

  • Resource group name of the service

  • Service name

  • Task name

If you omit the task name, element ID, JIMSD_FORM_ITEMID is set.

For $n, specify a number from 1 to the number specified for hptl_jp1_imss_add_item_info_url_num#1.

--

hptl_jp1_imss_add_item_info_$n

Define the Item information to be appended to the URL specified in the related information or extended link. For $n, specify a number from 1 to the number specified for hptl_jp1_imss_add_item_info_url_num#1#4.

To link with the Web GUI of JP1/AJS3 - Web Console:

Specify the JP1/Service Support element IDs#3 corresponding to the following elements, separated by commas:

• The JP1/AJS3 - Manager host where the unit to be displayed in the Monitor window is located

scheduler-service-name:unit-name to be displayed in the Monitor window

• The execution ID of the unit to be displayed in the Monitor window

To link with JP1/PFM - Web Console:

Specify the JP1/Service Support element IDs#3 corresponding to the following elements, separated by commas (,):

JIMSD_LOGIN_USER_ID (the ID of the element that inherits the login user ID)

Name of the host on which the event occurred

Date and time when the event occurred

--

hptl_jp1_imss_add_item_info_product_$n

Specify the character string that represents the product to which you want to link. #4

To link with the Web GUI of JP1/AJS3 - Web Console, specify jp1_ajs.

  • To link with JP1/PFM - Web Console, specify jp1_pfm.

  • To link with a web application, specify the product name that represents the web application

You can specify 1 to 16 single-byte lowercase alphanumeric characters and/or single-byte underscores. For $n, specify a number from 1 to the number specified for hptl_jp1_imss_add_item_info_url_num#1.

Note that when a web application is linked, you cannot specify a value starting with "jp1_".

--

hptl_jp1_imss_add_item_info_key_list_$p

Specify this key when you want to change the key that is used to acquire the information passed to the URL specified for Related information or Extended user link.#4

Specify the keys that are used to acquire element ID information , in the order of the JP1/Service Support element IDs specified for the key hptl_jp1_imss_add_item_info_product_$n.

Separate the keys that are used to acquire element ID information with commas (,).

In addition, for "$p", specify the product name that is specified for the key hptl_jp1_imss_add_item_info_product_$n.

--

hptl_jp1_imss_jp1base_virtual_hostname

If JP1/Base that is on the same server as JP1/Service Support is a logical host, specify the logical host name of JP1/Base. The logical host name in this case is case insensitive.

For a physical host, specify JP1_DEFAULT.

If you do not link with the specific JP1 product, you do not need to change the default value.

JP1_DEFAULT

#1

The $n values specified in hptl_jp1_imss_add_item_info_url_$n, hptl_jp1_imss_ao_item_info_$n and hptl_jp1_imss_add_item_info_$n or hptl_jp1_imss_np_item_info_$n must match. Additionally, the $n values specified in hptl_jp1_imss_ao_item_info_$n, hptl_jp1_imss_add_item_info_$n and hptl_jp1_imss_np_item_info_$n must not be duplicated. If these values are duplicated, both the specification keys will be invalid.

The following is a specification example:

hptl_jp1_imss_add_item_info_url_1=URL of JP1/AO

hptl_jp1_imss_add_item_info_url_2=URL of JP1/NP

hptl_jp1_imss_ao_item_info_1=JIMSD_FORM_USERTEXT01,JIMSD_FORM_USERTEXT02,JIMSD_FORM_ITEMID

hptl_jp1_imss_np_item_info_2=true

hptl_jp1_imss_add_item_info_url_3=URL of JP1/AJS3 - Web Console

hptl_jp1_imss_add_item_info_3=JIMSD_FORM_USERTEXT01,JIMSD_FORM_JP1JOBNETNAME,JIMSD_FORM_JP1JOBNAME

hptl_jp1_imss_add_item_info_product_3=jp1_ajs

hptl_jp1_imss_add_item_info_url_num=4

hptl_jp1_imss_add_item_info_url_4=URL of JP1/PFM-Web Console

hptl_jp1_imss_add_item_info_4=JIMSD_LOGIN_USER_ID,JIMSD_FORM_USERTEXT01,JIMSD_FORM_ACCRUALDATE

hptl_jp1_imss_add_item_info_product_4=jp1_pfm

hptl_jp1_imss_add_item_info_url_num=5

hptl_jp1_imss_add_item_info_url_5=URL of the web application

hptl_jp1_imss_add_item_info_5=JIMSD_FORM_TITLE,JIMSD_FORM_CUSTOMERNAME,JIMSD_FORM_INQUIRYNAME

hptl_jp1_imss_add_item_info_product_5=wwwapp

hptl_jp1_imss_add_item_info_key_list_wwwapp=www_title,www_customer_name,www_inquiry_name

#2

The following table shows the element IDs that can be specified for hptl_jp1_imss_ao_item_info_$n.

No.

Element ID

Description

1

JIMSD_FORM_TITLE

Item title

2

JIMSD_FORM_SYSTEM

Name of the system in which an Item is registered.

3

JIMSD_FORM_PROCESS

Process name of the process work board in which the Item is registered.

4

JIMSD_FORM_ITEMID

An element consisting of the display ID (JIMSD_FORM_PWBID) of the process work board in which the Item is registered and the process work board serial number (JIMSD_FORM_PWB_ITEMID) of the Item, which are connected by a hyphen (-).

5

JIMSD_FORM_PROCESSITEMID

An element consisting of the related item serial number (JIMSD_FORM_ITEMID) of an Item and the number of escalations (JIMSD_FORM_ESCNO) of the Item, which are connected by using a hyphen (-).

6

JIMSD_FORM_ITEMSERIALNO

Related item serial number of an Item

7

JIMSD_FORM_ESCNO

Number of escalations of an Item

8

JIMSD_FORM_SEVERITYREASON

Reason for setting the severity of an Item

9

JIMSD_FORM_IMPACTREASON

Reason for setting the Impact level of an Item

10

JIMSD_FORM_PRIORITYREASON

Reason for setting an Item - Priority.

11

JIMSD_FORM_ACCRUALDATE

Item - Occurrence date and time

12

JIMSD_FORM_REGISTDATE

Registration date and time of an Item

13

JIMSD_FORM_DEADLINE

Item - Deadline

14

JIMSD_FORM_STARTDATE

Item - Start date and time

15

JIMSD_FORM_COMPDATE

Completion date of an Item

16

JIMSD_FORM_CUSTOMERNAME

Customer name

17

JIMSD_FORM_INQUIRYNAME

Inquirer's name

18

JIMSD_FORM_EFFECTSERVICE

Service affected by an Item

19

JIMSD_FORM_FAILURELOCATION

Problem component and version of an Item

20

JIMSD_FORM_SUMMARY

Item overview

21

JIMSD_FORM_AVOIDANCE

Workaround type of an Item

22

JIMSD_FORM_SITUATION

Work status of an Item

23

JIMSD_FORM_MEASURES

How to avoid the problem in the future

24

JIMSD_FORM_ROOTCAUSE

Fundamental cause of an Item

25

JIMSD_FORM_SOLUTION

Solution of an Item

26

JIMSD_FORM_SCHEDULE

Schedule and main steps of an Item

27

JIMSD_FORM_IMPACTEVAL

Impact assessment of a change

28

JIMSD_FORM_DELIBERATIONRST

Discussions result of an Item

29

JIMSD_FORM_FREEDESCRIPTION

Free memo column

30

JIMSD_FORM_JP1PRODUCTNAME

Name of the program that issued a JP1 event

31

JIMSD_FORM_JP1JOBNETNAME

Jobnet name for JP1/AJS

32

JIMSD_FORM_JP1JOBNAME

Job name for JP1/AJS

33

JIMSD_FORM_JP1SNMPSRC

Name of the source where an SNMP trap is generated for a JP1 event that was issued by using the SNMP trap conversion function of JP1/Base

34

JIMSD_FORM_JP1NODENAME

Monitored node name defined by using the integrated scope function of JP1/IM - Manager

35

JIMSD_FORM_JP1ALARMNAME

Alarm name of a JP1 event issued by JP1/PFM - Web Console

36

JIMSD_FORM_LASTUPDATE

Update date and time of an Item

37

JIMSD_FORM_IMEVENTNO

Serial number of a JP1 event

38

JIMSD_FORM_IMHOSTNAME

JP1/IM-M host name

39

JIMSD_FORM_USERTEXT01 to JIMSD_FORM_USERTEXT05

Additional element of the text data defined in the Item form by a user

40

JIMSD_FORM_USERTEXT06 to JIMSD_FORM_USERTEXT15

41

JIMSD_FORM_USERTEXT16 to JIMSD_FORM_USERTEXT20

42

JIMSD_FORM_USERTIME01 to JIMSD_FORM_USERTIME05

Additional element of the time data defined in the Item form by a user

43

JIMSD_PWB_SYS_ID

Process work board serial number in a system

44

JIMSD_JP1EVENT_MESSAGE

JP1 event message

45

JIMSD_JP1ORIGIN_HOSTNAME

JP1 event issuing host name

46

JIMSD_JP1EVENT_ID

ID of a JP1 event

If you specify an element ID that cannot be specified, the value for hptl_jp1_imss_ao_item_info_$n becomes invalid, and it is not inherited to JP1/AO.

Specify the value for hptl_jp1_imss_ao_item_info_$n in the following order:

- ID of the element where you enter the resource group name of the service

- ID of the element where you enter the service name

- ID of the element where you enter the task name

# 3

The following table shows the element IDs that can be specified for hptl_jp1_imss_add_item_info_$n and the keys to be used to acquire Item information when hptl_jp1_imss_add_item_info_$n is used:

No.

Element ID

Description

Key used to acquire information

1

JIMSD_FORM_TITLE

Item title

hptl_jp1_imss_title

2

JIMSD_FORM_SYSTEM

Name of the system in which an Item is registered.

hptl_jp1_imss_system_name

3

JIMSD_FORM_PROCESS

Process name of the process work board in which the Item is registered.

hptl_jp1_imss_process_name

4

JIMSD_FORM_ITEMID

An element consisting of the display ID (JIMSD_FORM_PWBID) of the process work board in which the Item is registered and the Item serial number within a process work board (JIMSD_FORM_PWB_ITEMID) of the Item, which

are connected by a hyphen (-).

hptl_jp1_imss_itemid

5

JIMSD_FORM_PWBID

Display ID of the process work board in which the Item is registered

hptl_jp1_imss_pwbid

6

JIMSD_FORM_PWB_ITEMID

Item serial number within a process work board of the Item

hptl_jp1_imss_itemno

7

JIMSD_FORM_PROCESSITEMID

An element consisting of the related item serial number

(JIMSD_FORM_ITEMID) of an Item and the number of

escalations (JIMSD_FORM_ESCNO) of the Item, which are

connected by a hyphen (-).

hptl_jp1_imss_processitemid

8

JIMSD_FORM_ITEMSERIALNO

Related item serial number of an Item

hptl_jp1_imss_itemserialno

9

JIMSD_FORM_ESCNO

Number of escalations of an Item

hptl_jp1_imss_escno

10

JIMSD_FORM_SEVERITYREASON

Reason for setting the severity of an Item

hptl_jp1_imss_severity_reason

11

JIMSD_FORM_IMPACTREASON

Reason for setting the Impact level of an Item

hptl_jp1_imss_impact_reason

12

JIMSD_FORM_PRIORITYREASON

Reason for setting an Item - Priority

hptl_jp1_imss_priority_reason

13

JIMSD_FORM_ITEMSTATUSID

Name of the status of the Item

hptl_jp1_imss_item_status_id

14

JIMSD_FORM_ACCRUALDATE

Item - Occurrence date and time

hptl_jp1_imss_accrual_date

15

JIMSD_FORM_REGISTDATE

Registration date and time of an Item

hptl_jp1_imss_regist_date

16

JIMSD_FORM_DEADLINE

Item - Deadline

hptl_jp1_imss_deadline

17

JIMSD_FORM_STARTDATE

Item - Start date and time

hptl_jp1_imss_start_date

18

JIMSD_FORM_COMPDATE

Completion date of an Item

hptl_jp1_imss_comp_date

19

JIMSD_FORM_CUSTOMERNAME

Customer name

hptl_jp1_imss_customer_name

20

JIMSD_FORM_INQUIRYNAME

Inquirer's name

hptl_jp1_imss_inquiry_name

21

JIMSD_FORM_ESTIMATEDCOST

Cost (estimated)

hptl_jp1_imss_estimated_cost

22

JIMSD_FORM_ACTUALCOST

Cost (actual)

hptl_jp1_imss_actual_cost

23

JIMSD_FORM_EFFECTSERVICE

Service affected by an Item

hptl_jp1_imss_effect_service

24

JIMSD_FORM_FAILURELOCATION

Problem component and version of an Item

hptl_jp1_imss_failure_location

25

JIMSD_FORM_SUMMARY

Overview of the Item

hptl_jp1_imss_summary

26

JIMSD_FORM_AVOIDANCE

Type of workaround for the Item

hptl_jp1_imss_avoidance

27

JIMSD_FORM_SITUATION

Work status of the Item

hptl_jp1_imss_situation

28

JIMSD_FORM_MEASURES

Thought for preventing reoccurrence of the problem

hptl_jp1_imss_measures

29

JIMSD_FORM_ROOTCAUSE

Fundamental cause of the Item

hptl_jp1_imss_root_cause

30

JIMSD_FORM_SOLUTION

Solution for the Item

hptl_jp1_imss_solution

31

JIMSD_FORM_SCHEDULE

Schedule and main steps for the Item

hptl_jp1_imss_schedule

32

JIMSD_FORM_IMPACTEVAL

Impact assessment for change

hptl_jp1_imss_impact_eval

33

JIMSD_FORM_DELIBERATIONRST

Result of discussions for the Item

hptl_jp1_imss_deliberation_rst

34

JIMSD_FORM_FREEDESCRIPTION

Free memo column

hptl_jp1_imss_free_description

35

JIMSD_FORM_JP1PRODUCTNAME

Name of the program that issued a JP1 event

hptl_jp1_imss_jp1product_name

36

JIMSD_FORM_JP1JOBNETNAME

Jobnet name for JP1/AJS

hptl_jp1_imss_jp1jobnet_name

37

JIMSD_FORM_JP1JOBNAME

Job name for JP1/AJS

hptl_jp1_imss_jp1job_name

38

JIMSD_FORM_JP1SNMPSRC

Name of the source where an SNMP trap is generated for a

JP1 event that was issued by using the SNMP trap conversion

function of JP1/Base

hptl_jp1_imss_jp1snmp_src

39

JIMSD_FORM_JP1NODENAME

Monitored node name defined by using the integrated scope

function of JP1/IM - Manager

hptl_jp1_imss_jp1node_name

40

JIMSD_FORM_JP1ALARMNAME

Alarm name of a JP1 event issued by JP1/PFM - Web Console

hptl_jp1_imss_jp1alarm_name

41

JIMSD_FORM_LASTUPDATE

Update date and time of an Item

hptl_jp1_imss_lastup_date

42

JIMSD_FORM_IMEVENTNO

Event database sequence number of a JP1 event

hptl_jp1_imss_imeventno

43

JIMSD_FORM_IMHOSTNAME

JP1/IM-M host name

hptl_jp1_imss_imhostname

44

JIMSD_FORM_USERTEXT01 to JIMSD_FORM_USERTEXT05

Additional element of the text data defined in the Item form

by a user

hptl_jp1_imss_usertext01 to hptl_jp1_imss_usertext05

45

JIMSD_FORM_USERTEXT06 to JIMSD_FORM_USERTEXT15

hptl_jp1_imss_usertext06 to hptl_jp1_imss_usertext15

46

JIMSD_FORM_USERTEXT16 to JIMSD_FORM_USERTEXT20

hptl_jp1_imss_usertext16 to hptl_jp1_imss_usertext20

47

JIMSD_FORM_USERINT01 to JIMSD_FORM_USERINT05

Additional element of the numeric data defined in the Item form by a user

hptl_jp1_imss_userint01 to hptl_jp1_imss_userint05

48

JIMSD_FORM_USERTIME01 to JIMSD_FORM_USERTIME05

Additional element of the time data defined in the Item form by a

user

hptl_jp1_imss_usertime01 to hptl_jp1_imss_usertime05

49

JIMSD_PWB_SYS_ID

Process work board serial number in a system

hptl_jp1_imss_sys_pwbid

50

JIMSD_LOGIN_USER_ID

ID of the user who is logged in

hptl_jp1_imss_login_userid

If you specify an element ID that cannot be specified, the value of hptl_jp1_imss_add_item_info_$n becomes invalid, and it is not passed.

In addition, specify the values for hptl_jp1_imss_add_item_info_$n in the following order:

To pass the values to the Web GUI of JP1/AJS3 - Web Console:

ID of the element where the name of the JP1/AJS3 - Manager host on which the unit to be displayed in the Monitor window is located is to be entered

ID of the element where the scheduler-service name and unit name to be displayed in the Monitor window are to be entered

ID of the element where the execution ID of the unit to be displayed in the Monitor window is to be entered

To pass the values to JP1/PFM - Web Console:

ID of the element (JIMSD_LOGIN_USER_ID) that inherits the login user ID

ID of the element the name of the host on which the event occurred is to be entered

ID of the element where the date and time when the event occurred is to be entered

#4

The following table shows the information to be passed according to the type of property key that is specified:

No.

Specified property key

Information to be passed

1

hptl_jp1_imss_add_item_info_url_num

hptl_jp1_imss_add_item_info_url_$n

  • Process work board ID

  • Process work board serial number

2

hptl_jp1_imss_add_item_info_url_num

hptl_jp1_imss_add_item_info_url_$n

hptl_jp1_imss_add_item_info_$n

  • Process work board ID

  • Process work board serial number

  • Information of the element ID specified for the property key hptl_jp1_imss_add_item_info_$n. (The key used to acquire information is pre-set in JP1/Service Support.)

3

hptl_jp1_imss_add_item_info_url_num

hptl_jp1_imss_add_item_info_url_$n

hptl_jp1_imss_add_item_info_$n

hptl_jp1_imss_add_item_info_product_$n

hptl_jp1_imss_add_item_info_key_list_$p

Information of the element ID specified for the hptl_jp1_imss_add_item_info_$n key (The key used to acquire information is specified by property key hptl_jp1_imss_add_item_info_key_list_$p.)

Setting the Item Management window function (Item Management Window)

Table 13‒38: List of specification keys that can be set in the system property file (for setting the Item Management window function)

Specification key name

Description

Default value

hptl_jp1_imss_itemwindow_enable

Specifies whether to use the Item Management window function.

You can specify either of the following values:

  • Y: The Item Management window function is used.

  • N: The Item Management window function is not used.

N

hptl_jp1_imss_itemwindow_size

Specifies the window size of the Item Management window by the unit of year when the Item Management window function is used.

You can specify a half-width integer from 1 to 5.

3

hptl_jp1_imss_itemwindow_start_month

Specifies the start month for the range of the Item Management window.

You can specify a half-width integer from 1 to 12.

1

Setting batch operation on Items (Item Batch Operation)

Table 13‒39: List of specification keys that can be set in the system property file (for setting batch operation on Items)

Specification key name

Description

Default value

hptl_jp1_imss_batch_item_edit_max

Specifies the number of Items that can be edited at one time by a batch operation.

You can specify a half-width integer from 1 to 100.

However, when you perform a batch operation on Items in the main window (Item list), you cannot specify Items that exceed the upper limit# of the number of Items that can be displayed on the Item list.

#

The value specified for the hptl_jp1_imss_item_list_display_number key in the system property file. The default value is 50.

100

hptl_jp1_imss_item_batch_ope_approval

Specifies whether to change the status of target Items to Acknowledged in a batch operation.

You can specify either of the following values:

  • true: The status of target Items is changed to Acknowledged in a batch operation.

  • false: The status of target Items is not changed to Acknowledged in a batch operation.

false

hptl_jp1_imss_item_batch_ope_approval_all_user_flag

Specifies whether all users can perform a batch operation that changes the status of target Items to Acknowledged.

You can specify either of the following values:

  • true: All users can perform a batch operation that changes the status of target Items to Acknowledged.

  • false: Not all users can perform a batch operation that changes the status of target Items to Acknowledged.

false

hptl_jp1_imss_item_batch_ope_approval_userlist

Specifies the IDs of users who can perform a batch operation that changes the status of target Items to Acknowledged. Use this key to restrict the number of users who can perform this batch operation.

You can specify lower-case, half-width alphanumeric characters.

Use a character string from 1 to 64 bytes to specify a user ID. You can specify a maximum of 1,000 user IDs, separating them by a comma (,).

If the number of specified user IDs exceeds the maximum, or if a specified user ID is invalid, applicable users will not be included in the users who can perform this batch operation. If the same user ID is duplicately specified, or if a specified user ID is invalid, they are not counted when the number of user IDs that can be specified is calculated.

Note that if true is specified for hptl_jp1_imss_item_batch_ope_approval_all_user_flag, the user ID specified for hptl_jp1_imss_item_batch_ope_approval_userlist becomes invalid.

--

hptl_jp1_imss_item_batch_ope_approval_rolelist

Specifies the IDs of the roles that can perform a batch operation that changes the status of the target Items to Acknowledged. Use this key to restrict the users who can perform this batch operation.

You can specify lower-case, half-width alphanumeric characters.

Use a character string from 1 to 64 bytes to specify a role ID. You can specify a maximum of 1,000 role IDs, separated by commas (,).

If the number of specified role IDs exceeds the maximum, or if the specified role ID is invalid, applicable roles will not be included in the roles that can perform this batch operation. If the same role ID is duplicately specified, or if the specified role ID is invalid, the applicable role IDs are not counted when the number of role IDs that can be specified is calculated.

Note that if true is specified for hptl_jp1_imss_item_batch_ope_approval_all_user_flag, the role ID specified for hptl_jp1_imss_item_batch_ope_approval_rolelist becomes invalid.

--

hptl_jp1_imss_item_batch_ope_close

Specifies whether to change the status of target Items to Close in a batch operation.

You can specify either of the following values:

  • true: The status of target Items is changed to Close in a batch operation.

  • false: The status of target Items is not changed to Close in a batch operation.

false

hptl_jp1_imss_item_batch_ope_close_all_user_flag

Specifies whether all users can perform a batch operation that changes the status of the target Items to Close.

You can specify either of the following values:

  • true: All users can perform a batch operation that changes the status of the target Items to Close.

  • false: Not all users can perform a batch operation that changes the status of target Items to Close.

false

hptl_jp1_imss_item_batch_ope_close_userlist

Specifies the IDs of the users who can perform a batch operation that changes the status of target Items to Close. Use this key to restrict the number of users who can perform this batch operation.

You can specify lower-case, half-width alphanumeric characters.

Use a character string from 1 to 64 bytes to specify a user ID. You can specify a maximum of 1,000 user IDs, separated by commas (,).

If the number of specified user IDs exceeds the maximum, or if a specified user ID is invalid, applicable users will not be included in the users who can perform this batch operation. If the same user ID is duplicately specified, or if a specified user ID is invalid, they are not counted when the number of user IDs that can be specified is calculated.

Note that if true is specified for hptl_jp1_imss_item_batch_ope_close_all_user_flag, the user ID specified for hptl_jp1_imss_item_batch_ope_close_userlist becomes invalid.

--

hptl_jp1_imss_item_batch_ope_close_rolelist

Specifies the IDs of the roles that can perform a batch operation that changes the status of target Items to Close. Use this key to restrict the number of users who can perform this batch operation.

You can specify lower-case, half-width alphanumeric characters.

Use a character string from 1 to 64 bytes to specify a role ID. You can specify a maximum of 1,000 role IDs, separated by commas (,).

If the number of specified role IDs exceeds the maximum, or if a specified role ID is invalid, applicable roles will not be included in the roles that can perform this batch operation. If the same role ID is duplicately specified, or if a specified role ID is invalid, they are not counted when the number of role IDs that can be specified is calculated.

Note that if true is specified for hptl_jp1_imss_item_batch_ope_close_all_user_flag, the role ID specified for hptl_jp1_imss_item_batch_ope_close_rolelist becomes invalid.

--

Process settings (Process Information)

Table 13‒40: List of specification keys that can be set in the system property file (Process settings)

Specification key name

Description

Default value

hptl_jp1_imss_process_name_display_characters

Specifies the number of characters used for a process display name to be displayed in the following JP1/Service Support windows:

  • Main window (List of items)

  • List of target items in the main window (Item status)

  • Check status for System perspective in the main window (Item status)

  • New process work board window

  • Status of related item window

  • Specify search conditions - Item-common element window

  • Specify item search conditions window

  • List of item search results window

  • History display window

  • Accumulation data output to file window

  • Status management window

If the number of characters of a process display name exceeds the specified value, the excess characters will not be displayed.

You can specify only half-width numeric characters (integer) from 1 to 128. Note that if you specify a value greater than the default value, a process display name might not be able to be fully displayed in the above windows. For this reason, we recommend that you specify a value that does not exceed the default value.

In a Japanese environment: 11

In an English environment: 26

In a Chinese environment: 11

Notes

Definition example

Definition example 1

The following definition example configures a JP1/AIM server (server name: Server1) to link with JP1/AIM. Note that the following example shows only the part that is necessary for the setting:

#Setting JP1/AIM linkeage
hptl_jp1_imss_jp1_aim=Server1
Definition example 2

The definition example below configures a JP1/AIM server (server name: Server1) whose port number has been changed to 8080 from the port number set when JP1/AIM was installed, to link with JP1/AIM. Note that the following example shows only the part that is necessary for the setting:

#Setting JP1/AIM linkeage
hptl_jp1_imss_jp1_aim=Server1:8080
Definition example 3

The definition example below enables the Item Management window function, sets the window span to 4 years, and sets the starting month of the range to April. Note that the following example shows only the part that is necessary for the setting:

#Setting the Item Management window function
hptl_jp1_imss_itemwindow_enable=Y
hptl_jp1_imss_itemwindow_size=4
hptl_jp1_imss_itemwindow_start_month=4
Definition example 4

The definition example below shows how to set the values of the pull-down menu used when specifying the number of items to be displayed in a page in the List of item search results window. In this example, the initial setting value is set to 200, and selectable values in the pull-down menu are set to 200, 300, 500, and 1000. Note that this example only shows the part required for the setting.

#Search settings
hptl_jp1_imss_research_display_number_list=200,200,300,500,1000