D. List of Limits
The following table describes the various types of limits applicable to JP1/Service Support.
No. |
Element |
Limit |
---|---|---|
1 |
Total number of target systems that can be created |
200 (including systems waiting to be deleted, and not including master systems) |
2 |
Number of process work boards that can be created in a system |
4 |
3 |
Total number of processes |
4 |
4 |
Total number of process work boards that can be created |
800 (including process work boards waiting to be deleted, and not including temporary receipt process work boards) |
5 |
Number of users who can log in at one time |
100#1 |
6 |
Number of users and roles that can be set for one access permission specified in a process work board |
1,000#2 |
7 |
Number of Items that can be created manually or automatically in a process work board |
A combined total of 200,000 created Items and escalated Items#3, #4 |
8 |
Number of Items that can be escalated in a process work board |
A combined total of 200,000 created Items and escalated Items#3, #4 |
9 |
Number of Items that can be created manually or automatically in JP1/Service Support |
2,147,483,647#3 |
10 |
Number of times escalation can be performed for a related Item serial number |
98 times#5 |
11 |
Number of times an Item can be edited |
5,000 times#3, #6 |
12 |
Number of files that can be attached to one Item |
5 |
13 |
Size of a file that can be attached to one Item |
5 megabytes#7 |
14 |
Number of related information elements that can be specified for one Item |
20 |
15 |
Number of times an Item form can be changed |
255 times#8 |
16 |
Number of choices that can be specified for one selection element |
30 |
17 |
Number of statuses that can be created |
40 |
18 |
Number of users that can be created |
1,000#9 (including jp1admin users) |
19 |
Number of roles that can be created |
1,000 (including system roles)#9 |
20 |
Number of users that can belong to one role |
1,000#10 |
21 |
Number of Items that can be displayed in a list of Items per page |
50 |
22 |
Number of search result elements that can be displayed in a list |
1000 |
23 |
Number of JP1/IM - Manager servers that can link with one instance of JP1/Service Support |
1 |
24 |
Number of JP1/AIM servers that can link with one instance of JP1/Service Support |
255 |
25 |
Number of JP1/UCMDB servers that can link with one instance of JP1/Service Support |
255 |
26 |
Number of asset management servers (JP1/ITDM2 - Asset Console) that can link with one instance of JP1/Service Support |
255 |