6.1 Flow of installation and setup
Installation of JP1/Service Support is classified into three types: new installation, overwrite installation, and upgrade installation.
The following describes the flow of installation and setup of JP1/Service Support for each type of installation.
- New installation
-
This installs JP1/Service Support on a machine on which JP1/Service Support has not yet been installed. The following Table shows the flow of new installation and setup.
Table 6‒1: Flow of new installation and setup Task
Task requirement
See
1
Install JP1/Service Support
Required
2
Setup JP1/Service Support
Required
3
Incorporate an HTML manual
Optional
4
Set up an Item storage database
Optional
- Overwrite installation
-
This installs JP1/Service Support on a machine on which JP1/Service Support has already been installed. An overwrite installation can be performed when the JP1/Service Support product (edition) before a version upgrade is the same as that after the version upgrade. The following describes the types of overwrite installation and the flow of installation and setup:
- Version upgrade installation
-
This installs a new version of JP1/Service Support.
Notes:
-
When JP1/Service Support Advanced Edition is to be upgraded to the latest version of JP1/Service Support, a version upgrade installation must be done.
Note that the version of JP1/Service Support Advanced Edition is 10-50.
-
When a JP1/Service Support earlier than version 11-00 other than JP1/Service Support Advanced Edition has been installed, an upgrade installation must be done.
The following table describes the flow of version upgrade installation and setup.
Table 6‒2: Flow of version upgrade installation and setup Task
Task requirement
See
1
Back up the environment
Required
2
Install JP1/Service Support
Required
3
Setup JP1/Service Support
Required
4
Overwrite the incorporated HTML manual
Optional
-
- Repair installation
-
This installs an already installed version of JP1/Service Support or a corrected version of JP1/Service Support.
The following table describes the flow of repair installation and setup.
Table 6‒3: Flow of repair installation and setup Task
Task requirement
See
1
Back up the environment
Required
2
Install JP1/Service Support
Required
3
Setup JP1/Service Support
Required
4
Overwrite incorporated HTML manual
Optional
- Product upgrade install
-
You can upgrade JP1/Service Support from JP1/Service Support Starter Edition to JP1/Service Support (Standard).
The following table describes the flow of product upgrade installation.
Table 6‒4: Flow of product upgrade installation and setup Task
Task requirement
See
1
Back up the environment
Required
2
Install JP1/Service Support
Required
3
Overwrite incorporated HTML manual
Optional
If you change the installation-destination machine for a version upgrade of upgrade installation of JP1/Service Support, see 6.6 Replacing the installation-destination machine.
For details about new installation and setup in a cluster environment, see 10.2 Setting an environment for cluster use (environment configuration after new installation). For details about version upgrade installation and setup in a cluster environment, see 10.8 Version upgrade in a cluster environment.