6.3.1 New installation procedure
The following describes the procedure for new installation of JP1/Service Support. There are two types of new installation:
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New installation using the distribution media
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Remote installation using JP1/NETM/DM, JP1/IT Desktop Management 2 and Job Management Partner 1/Software Distribution
These procedures are respectively described below. Administrator permissions are required to perform these procedures. These procedures are the same for all JP1/Service Support products.
- Note
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Do not install this product and other products in the same folder.
- Organization of this subsection
(1) New installation using the distribution media
To perform new installation of JP1/Service Support by using the distribution media:
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Insert the distribution media into the drive, and install JP1/Service Support.
Perform installation according to the directions of the installer which starts automatically.
Specify the following settings:
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Use information
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Installation-destination folder
The JP1SS folder is created in the specified installation-destination folder, and this product is installed in the JP1SS folder. Specify the absolute path to the installation-destination folder in no more than 38 bytes including the drive name.
You can use half-width alphanumeric characters and symbols except the following symbols: comma (,), semicolon (;), asterisk (*), question mark (?), double quotation mark ("), left angle bracket (<), right angle bracket (>), vertical bar (|), dollar sign ($), percent sign (%), ampersand (&), single quotation mark ('), grave accent mark (`), forward slash (/), caret (^), exclamation mark (!), hash mark (#), left curly bracket ({), right curly bracket (}), left square bracket ([), right square bracket (]), plus sign (+), minus sign (-), equal sign (=), at mark (@), swung dash (~), colon (:), and yen sign (\\). Two-byte characters cannot be used.
The default path is system-drive:\Program files (x86)\Hitachi\JP1SS.
- Important
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If you specify an installation folder that includes prohibited characters during installation, an error will occur. If you then specify a correct installation folder and successfully complete installation, the system might create the previously specified folder, which caused the error. After installation, delete any unnecessary folders created in this way.
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Program folder name displayed in the Start menu
The default name is JP1_Service Support.
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If requested, restart the operating system.
- Note
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Installing JP1/Service Support registers the following in the Start menu:
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JP1_SS Command Prompt
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JP1_SS Login
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(2) Remote installation using JP1/NETM/DM, JP1/IT Desktop Management 2 and Job Management Partner 1/Software Distribution
JP1/Service Support supports remote installation (software distribution) using JP1/NETM/DM, JP1/IT Desktop Management 2 and Job Management Partner 1/Software Distribution. See JP1/NETM/DM, JP1/IT Desktop Management 2 or Job Management Partner 1/Software Distribution Manual for more information.
Be sure to use a JP1/NETM/DM 09-00 or later packager, a JP1/IT Desktop Management 2 packager or a Job Management Partner 1/Software Distribution 09-00 or later packager to package this software product. JP1/NETM/DM is sold only in Japan.