Hitachi

JP1 Version 12 IT Service Management: Getting Started


1.6.2 Stopping JP1/Service Support services

Stop JP1/Service Support services on the Item management server.

Prerequisites

This operation is performed by the JP1/Service Support administrator.

Procedure

  1. From the Start menu, select Administrative Tools-Services.

    The Services dialog box is displayed.

  2. Right click the service to be stopped, and then select Stop from the pop-up menu.

    Stop services in the following order:

    • JP1/Service Support - Task Service service

    • JP1/Service Support - Web Service service

    • JP1/Service Support service

    • JP1/Service Support - DB Server service