1.6.1 Starting JP1/Service Support services

Start JP1/Service Support services on the Item management server.

Prerequisites

This operation is performed by the JP1/Service Support administrator.

Procedure

1. From the Start menu, select Administrative Tools - Services.

   The Services dialog box is displayed.

2. Right click the service to be started, and then select Start from the pop-up menu.

   Start the JP1/Service Support - Task Service service only if the definition file for the task practice service is configured to perform one of the following: aggregation of Item information, pre-deadline notification, notification of remaining Items, and email-based Item registration. If the definition file is not configured to perform any of the above, an error will occur.

   Start services in the following order:

   • JP1/Service Support - DB Server service

   • JP1/Service Support service

   • JP1/Service Support - Web Service service

   • JP1/Service Support - Task Service service

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