1.5.8 Assigning Item access permissions to users and roles

Edit the permissions required to access items registered in process work boards. Edit access permissions separately for each process work board.

Prerequisites

This operation is performed by the JP1/Service Support administrator.

Procedure

In the main window (Item list), from the list of process work boards, select the process work board where you want to edit access permissions.

In this example, "Incident management" of "Business system" is selected.
From the menu, select Action - Edit permissions.

The Edit permissions window is displayed.
In the Item permission tab, select the access permission to edit.

In this example, New item is selected.
From the menu, select Action - Add user and role.

The Select user and role window is displayed.
Select the Select role tab, and then select the roles to be added.

In this example, GWebIncident business system incident management and GWebServiceDesk business system service desk are selected.
From the menu, select Settings.

The settings in the Select user and role window are reflected in the Edit permissions window.
Repeat steps 4 to 6 to edit all the access permissions in the process work board selected in step 1.
In the Edit permissions window, from the menu, select Register.

The edits to the access permissions are reflected. You are returned to the main window.
Repeat steps 1 to 8 to set access permissions in all the process work boards.

This manual assumes that you assign the access permissions shown in Table 1-5 Access permission settings in 1.5.1 JP1/Service Support environment settings to be configured in this manual.

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