Hitachi

JP1 Version 12 IT Service Management: Getting Started


1.5.6 Creating a target system

For each system to be managed by JP1/Service Support, create a place where Items will be managed. You can classify and manage Items by registering Items in different target systems.

Prerequisites

This operation is performed by the JP1/Service Support administrator.

Procedure

  1. In the main window (Item list), from the menu, select Option - Target system management.

    [Figure]

    The Target system management window is displayed.

  2. From the menu, select New.

    [Figure]

    The Create the target system window is displayed.

  3. Enter information about the target system.

    [Figure]

    The table below provides an example of the information to be entered.

    Item

    Configuration information to be entered

    System ID

    GManagementSystem

    System name

    Business system

  4. From the menu, select Register.

    The system is created. You are returned to the Target system management window.

Postrequisites

Create a process work board in the target system. The process work board is a place where records of work for processes such as incident management and problem management are contained.

Related topics