1.5.4 Creating roles
Users to be managed by JP1/Service Support can be grouped by their work assignments in JP1/Service Support. These are referred to as roles. By defining a role, you can assign access permissions to the operation target that has the specific role. In this topic, you create roles to which the users belong.
Prerequisites
This operation is performed by the JP1/Service Support administrator.
Procedure
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In the main window (Item list), from the menu, select Option - Role management.
The Role management window is displayed.
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From the menu, select New.
The New role window is displayed.
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Enter the role information.
The table below provides an example of the information to be entered.
Item
Configuration information to be entered
Role ID
GWebIncident
Role name
Business system incident management
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From the menu, select Register.
The role is created. You are returned to the Role management window.
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Repeat steps 2 to 4 to create all the roles.
This manual assumes that you create all the roles shown in Table 1-2 Role settings in 1.5.1 JP1/Service Support environment settings to be configured in this manual.
Postrequisites
Assign users to the roles that have been created.
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