Hitachi

JP1 Version 12 IT Service Management: Getting Started


1.5.3 Creating users

Create users who use JP1/Service Support.

Prerequisites

This operation is performed by the JP1/Service Support administrator.

Procedure

  1. In the main window (Item list), from the menu, select Option - User management.

    [Figure]

    The User management window is displayed.

  2. From the menu, select New.

    [Figure]

    The Create user window is displayed.

  3. Enter the user information.

    [Figure]

    The table below provides an example of the information to be entered.

    Item

    Configuration information to be entered

    ID

    10100

    Name

    Pedro Garcia

    Password

    R5742r

    Re-enter password

    R5742r

    Email address#

    pedro_garcia@example.com

    #: Email notifications from JP1/Service Support will be sent to this address.

  4. From the menu, select Register.

    The user is created. You are returned to the User management window.

  5. Repeat steps 2 to 4 to create all the users.

    This manual assumes that you create all the users shown in Table 1-1 User information settings in 1.5.1 JP1/Service Support environment settings to be configured in this manual.

Postrequisites

Create roles to which the users belong.

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