Hitachi

JP1 Version 12 Infrastructure Management: Getting Started


3.2 Recognizing the problem and identifying the target of the analysis

This section describes how to recognize a problem that occurred in the IT base system and how to use JP1/OA to identify which part of the system is affected. This manual describes the procedure for recognizing a problem by using the following, and then identifying the target of analysis:

No.

In response to

Refer to

1

Emails sent by JP1/OA

3.2.1 Recognizing problems by using JP1/OA

2

Requests from customers or operators to check the operational status or to look into a problem

3.2.2 Recognizing problems from notifications from a customer or operator

Organization of this section