Hitachi

JP1 Version 12 Infrastructure Management: Getting Started


3.1 Workflow for recognizing and resolving problems

The workflow for resolving a problem that occurred in the IT base system is as follows:

No.

Procedure

1

3.2 Recognizing the problem and identifying the target of the analysis

2

3.3 Analyzing bottlenecks

3

3.4 Analyzing the impact and severity of a problem

4

3.5 Analyzing cause and identifying corrective actions

5

3.6 Reporting the solution