Contents

• Notices

• Preface

• 1. Basic Operating Procedure

  • 1.1 Logging in to and out of Asset Console

    • 1.1.1 Logging in

    • 1.1.2 Logging out

  • 1.2 Window component names and usage

  • 1.3 Search procedure

    • 1.3.1 Hints on searching for asset information

  • 1.4 Registration procedure

    • 1.4.1 How to specify a group

    • 1.4.2 How to specify a user name

    • 1.4.3 How to specify an asset location

    • 1.4.4 How to specify an attached file

  • 1.5 Differences in window functions by user role

    • 1.5.1 Differences in job menus

    • 1.5.2 Differences in accessible asset information

  • 1.6 Job menus that can be used to specify divisions as search conditions and values to be registered

• 2. Executing Asset Management Jobs

  • 2.1 Device Management

    • 2.1.1 Checking the number of owned devices (Device Totals)

    • 2.1.2 Searching for devices (Device List)

    • 2.1.3 Searching for unused devices (Unused Device List)

    • 2.1.4 Registering device information (New Device)

    • 2.1.5 Changing device information (Batch Update)

    • 2.1.6 Checking the number of devices that require stocktaking (Totals of Stocktaking-Unexecuted Devices)

    • 2.1.7 Registering actual stocktaking data (Confirm Stocktaking Device)

    • 2.1.8 Managing the device change log (Device Change Log)

  • 2.2 Contract Management

    • 2.2.1 Registering contract information (New Contract)

    • 2.2.2 Changing contract information (Contract List)

  • 2.3 Problems

    • 2.3.1 Managing system problems (Problems)

  • 2.4 Software License

    • 2.4.1 Checking the license usage status (Owned License List)

    • 2.4.2 Checking for exceeded licenses (Excess License List)

    • 2.4.3 Checking for expired licenses (Unauthorized Usage List)

    • 2.4.4 Checking the usage status of unregistered software (Unknown Usage List)

    • 2.4.5 Adding a license (New Software)

    • 2.4.6 Searching for software (Software List)

    • 2.4.7 Changing the managerial group of a license (Transfer License)

    • 2.4.8 Registering volume contract information (New Volume License)

    • 2.4.9 Changing volume contract information (Volume License List)

    • 2.4.10 Totaling licenses (Totals List & Execution)

    • 2.4.11 Managing the installed software update history (Update History)

  • 2.5 Software usage management

    • 2.5.1 Checking for unauthorized software installations (Unauthorized Install List)

  • 2.6 Managing device details

    • 2.6.1 Viewing and changing device details (Device tab)

    • 2.6.2 Viewing and changing network information (Network tab)

    • 2.6.3 Viewing and changing installed software assets (Software tab)

    • 2.6.4 Browsing and adding patch information (Patch tab)

    • 2.6.5 Browsing and adding anti-virus software (Anti-Virus tab)

    • 2.6.6 Viewing or changing related asset information (Related devices tab)

    • 2.6.7 Browsing and changing assigned license information (License tab)

    • 2.6.8 Viewing and changing contract information (Contract tab)

    • 2.6.9 Viewing and changing the maintenance log (Maintenance tab)

    • 2.6.10 Browsing update history (Update Records tab)

• 3. Executing Asset Management Jobs That Use Items

  • 3.1 Creating Items (New Item)

    • 3.1.1 Creating new Items

    • 3.1.2 Example of creating a Problem Report Form

    • 3.1.3 Example of using the provided sample Items

  • 3.2 Processing received Items (Inbox)

    • 3.2.1 Approving or rejecting Items

    • 3.2.2 Specifying a substitute

    • 3.2.3 Resending a rejected Item

  • 3.3 Checking and pulling back sent Items (Outbox)

    • 3.3.1 Checking the status of a sent Item

    • 3.3.2 Pulling back sent Items

    • 3.3.3 Sending saved Items

    • 3.3.4 Checking the progress of Items

    • 3.3.5 Deleting Items

    • 3.3.6 Creating a new Item by copying an Item

  • 3.4 Managing Items (Execution Item Management)

  • 3.5 FAQ (Creating and processing Items)

    • 3.5.1 Why are there no usable Items displayed in the New Item window, or why is it that Items cannot be created?

    • 3.5.2 How can I designate someone to approve Items while I am out?

    • 3.5.3 How can I determine the status of an Item application?

    • 3.5.4 How can I delete an Item application?

• 4. Managing Shared Information

  • 4.1 Changing user and group information (Group and User)

    • 4.1.1 Adding a group

    • 4.1.2 Adding a user

    • 4.1.3 Deleting groups or users

    • 4.1.4 Moving groups or users

    • 4.1.5 Viewing and editing groups

    • 4.1.6 Viewing and editing divisions

    • 4.1.7 Viewing and editing user information

  • 4.2 Searching for users (Search Users)

  • 4.3 Changing information about asset locations (Location)

    • 4.3.1 Adding a location

    • 4.3.2 Deleting a location

    • 4.3.3 Moving a location

  • 4.4 Changing IP group information (IP Group)

    • 4.4.1 Adding an IP group

    • 4.4.2 Viewing IP address usage

    • 4.4.3 Assigning IP addresses to devices

    • 4.4.4 Releasing the IP addresses assigned to devices

    • 4.4.5 Downloading the IP address usage

    • 4.4.6 Deleting an IP group

  • 4.5 Managing device catalog information (Device Catalog)

    • 4.5.1 Registering a device catalog

    • 4.5.2 Deleting a device catalog

  • 4.6 Establishing correspondence between software names (Software Name)

    • 4.6.1 Registering a software name

    • 4.6.2 Consolidating software names

    • 4.6.3 Deleting a software name

    • 4.6.4 Changing a software name and attributes

    • 4.6.5 Assigning an installed software name

    • 4.6.6 Releasing assignment of an installed software name

    • 4.6.7 Registering license information

    • 4.6.8 Changing license information

    • 4.6.9 Adding downgrade software assets

    • 4.6.10 Releasing a software name from downgrade software

  • 4.7 Changing information about installed software (Installed Software)

    • 4.7.1 Registering an installed software name

    • 4.7.2 Changing the installed software information

    • 4.7.3 Assigning to a software name

    • 4.7.4 Deleting an installed software name

  • 4.8 Adding and changing types and statuses (Code)

    • 4.8.1 Adding codes

    • 4.8.2 Changing a code's display value

    • 4.8.3 Deleting code information

    • 4.8.4 Meaning of codes depending on specification range

    • 4.8.5 Code IDs shared among multiple classes

    • 4.8.6 Code information that cannot be added or deleted

  • 4.9 Viewing and changing individual information (Individual Information)

  • 4.10 Changing asset information in a batch operation (Import)

    • 4.10.1 Creating a CSV file to be imported

    • 4.10.2 Creating import conditions

    • 4.10.3 Executing imports

    • 4.10.4 Deleting import conditions

  • 4.11 Exporting asset information in CSV format (Export)

    • 4.11.1 Creating export conditions

    • 4.11.2 Executing an export operation

    • 4.11.3 Deleting export conditions

  • 4.12 Checking the import results (Result Import)

    • 4.12.1 Checking details of import results

    • 4.12.2 Interrupting import processing

    • 4.12.3 Deleting execution results

  • 4.13 Viewing log information (Log)

    • 4.13.1 Checking the acquisition of management information

  • 4.14 Setting assigned items (ITDM2 Management Information Acquisition)

    • 4.14.1 Setting an assigned item for asset numbers

    • 4.14.2 Setting an assigned item for user names

    • 4.14.3 Setting assigned items for group and location

    • 4.14.4 Setting assigned items for device types

    • 4.14.5 Adding items to be acquired from ITDM2 management information

    • 4.14.6 Changing a default value when ITDM2 management information is registered

• Appendixes

  • A. Applying Information Updated in Asset Console to JP1/IT Desktop Management 2 - Manager

    • A.1 Deleting JP1/IT Desktop Management 2 - Manager device information corresponding to the device information deleted from Asset Console

    • A.2 Applying asset information updated in Asset Console to JP1/IT Desktop Management 2 - Manager

  • B. Reference Material for This Manual

    • B.1 Related publications

    • B.2 Conventions: Abbreviations for product names

    • B.3 Conventions: Acronyms

    • B.4 Conventions: Fonts and symbols

    • B.5 Conventions: Version numbers

    • B.6 About online help

    • B.7 Conventions: KB, MB, GB, and TB

  • C. Glossary

• Index

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