C. Glossary

access permission

Restrictions set for some of the asset information managed in an asset management system so that the users who can access the information are limited. Examples of such information are information about tax returns or maintenance contract fees.

Access permissions that can be set in an asset management system include restrictions on the following:

• User authentication based on user ID and password

• Availability of the system by user role

• Role-based limitations on the functionality that can be executed from windows

• Role-based limitations on the menus

accessory (device type)

A type of hardware asset, including Monitor, Hard disk, CD-R, CD-R/W, DVD, DAT, MO, Printer, Peripheral Device, USB Device, and Storage. In the asset management system, hardware is classified into three device types: computing, accessories, and networking.

Active Directory services

Windows main component that manages information on objects comprising a Windows network environment and the relationships between these objects. The following generic names also exist:

• Active Directory Rights Management Service (AD RMS)

• Active Directory Domain Service (AD DS)

• Active Directory Lightweight Directory Service (AD LDS)

• Active Directory Certificate Service (AD CS)

• Active Directory Federation Service (AD FS)

activity

Processing that is a component of an Item definition and which is executed when the Item is sent to the next worker. Examples of such processing are Apply and Approve.

Flow Designer is used to define activities, and Activity Designer is used to set activity details.

administrator

A network manager or device administrator in the group that handles company IT asset management tasks (an information systems management department). The administrator can handle all asset information.

asset

A unit of managing assets by user.

Assets include device-related, software-related, and user-specific assets. The device-related assets consist of one or more devices, and software-related assets consist of one or more software items. User-specific assets consist of user-specific information.

Asset Console

A product that can reduce management costs and can streamline IT asset management jobs required for tasks such as installing assets, managing software licenses, and performing device maintenance. The product helps achieve these goals by using a database to implement integrated management of asset information such as hardware information (including network devices), software information, and contract information. Additionally, integrated management of IT assets can be achieved by linking Asset Console to JP1 products such as JP1/IM.

asset information

Information used to manage the hardware and software assets in a company. The asset information is represented by data such as Asset No., Group name, User name, Location name, and is not the hardware or software asset itself.

Asset No. is used to identify each asset and can be assigned by the user. In an asset management system, Asset No. is the most basic unit of asset management.

asset management database

A database that stores asset information.

asset management server

A server that manages asset information and provides services related to asset information.

asset management system

A system that manages asset information. An asset management system consists of the following programs:

• Asset management server

• Web browser

association class

A class defining the relationship between object classes.

An association represents a relationship between multiple classes. Specifically, an association defines a multiplex level between two classes and how the two classes are processed when data is added or deleted.

audit log

Log data that is output as a trace record of internal control. Audit log contains information about who executed what, when, and where.

class

A set of management information classified by asset information category. An asset management system handles object classes and association classes.

CN (Common Name)

Entry name attribute in Active Directory. For example, the name of a person (user) is a CN.

code ID

A unique ID assigned to an item managed by code in the asset management database. When codes are edited, codes are added or deleted based on this code ID.

computing (device type)

A type of hardware asset, including PC, PC server, UNIX, UNIX server, Smart Device, and Other system device. In the asset management system, hardware is classified into three device types: computing, accessories, and networking.

contract information

Information used to manage device and software assets under maintenance, lease, or rental contracts.

By grouping multiple devices and software assets with the same contract and then assigning a contract number to the group, the user can manage the devices and software assets by contract.

Customize Job Windows

A function for limiting the operations available from windows by user role.

This functionality allows the components of each window (such as buttons, search conditions, and editable items) to be changed according to the user role.

data file

A CSV file required for importing or exporting data. A data file consists of item title lines and data lines.

For an import operation, asset information (asset data) is specified for each association class.

For an export operation, the output destination of asset information is specified for each association class.

data files definition file

A text file that is needed in order to import or export multiple data files in a batch operation.

A data files definition file defines the names of all data files to be imported or exported, and defines the display names of the association classes that correspond to the data files.

DC (Domain Component)

The element that constitutes a domain name in Active Directory.

device catalog

Registration information that is predetermined for a product, such as CPU and memory size.

When registering a new device, the user can select a product from the device catalog and thereby save the time needed to enter the items predetermined for the product.

device change log

Information used to manage changes to devices, such as memory size and disk space. This information can be used to check for any illegitimate physical changes to a CPU, memory, or disk.

The device change log data is organized into fields such as Update date, Hard disk sizes, Memory, and Processor.

division

Information for managing other groups as group jobs. Multiple divisions can be set up for each group. Assigning a division to a user allows that user to manage the information about the group (division group) that is set up as a division group for the division.

division group

Information about the group that is set to a division.

DN (Distinguished Name)

Identifier for uniquely identifying each entry in the Active Directory's directory tree. A distinguished name consists of a character string made up by linking entry attributes using commas (,).

EUR

A program that inputs table data and print forms. EUR provides the functionality that allows the user to design various forms without the need for complicated programming, and without having to know the format of the data source.

event manager

A user assigned to check Asset Console asset information from JP1/IM. If a password is set up for this user in advance, the user can automatically be logged into Asset Console when the user checks asset information from the Event Console window.

export

Output of information from the asset management database to a CSV file, in a batch operation.

There are three export methods:

• Export by using the Export job menu

  The user creates export conditions for selecting the asset information to be output and, in a batch operation, outputs the information to a CSV file. This method can be used at any location where the user can log in to Asset Console.

• Export by using jamCsvExport.bat

  By executing this from the command line on the asset management server, the user can perform the same export processing as can be performed from the Export window.

• Export by using thejamexport command

  This method outputs data, in a batch operation, from the asset management database to CSV files as is. A CSV file is output for each class. This export function is implemented by a command provided by Asset Console.

form

Settings of each window customized by the Customize Job Windows function. For example, the settings can specify whether to show or hide buttons and search conditions.

A form is set for each window, and multiple forms can be set for the same window.

group

A unit for handling user information. If user information is handled according to the groups to which users belong, access to the information can be controlled for each group.

group information

Information required for managing groups, such as the departments using the asset management system. Group information is represented by fields such as Local name, Group code, and Cost group code.

hardware information

Information used to manage hardware assets. Hardware information includes information about all hardware assets handled in an asset management system that uses Asset Console. Hardware information is about the devices themselves, and includes fields such as Device type and Device name.

import

The loading of information, in a batch operation, from a CSV file into the asset management database.

There are three import methods:

• Import by using the Import job menu

  The user creates import conditions and updates asset information in the CSV file in a batch operation.

  This method can be used at any location where the user can log in to Asset Console. The user can update asset management database information without having to know the CSV file format, classes, or the relationships between classes.

• Import by using jamCsvImport.bat

  By executing this from the command line at the asset management server, the user can perform the same import processing as can be performed from the Import job menu. This method is useful for automating operations because the user can update asset management database information without having to know the CSV file format, classes, or the relationships between classes. Compared to the jamimport command, however, the processing takes more time.

• Import by using the jamimport command

  This method loads, in a batch operation, all data from a CSV file into the asset management database as is. The CSV file contains information about data in the asset management database that is to be added, changed, or deleted. This import function is implemented by a command provided by Asset Console.

incident

A unit of error events that degrade IT service quality or prevent normal system operation.

installed software information

Information used to manage the software assets installed on each device.

Installed software information is used by importing information from a program such as JP1/IT Desktop Management 2 - Manager into an asset management database.

Therefore, the names and versions of software assets depend on the source system (such as JP1/IT Desktop Management 2 - Manager) from which the information is imported.

installed software list

Information used to manage the names of software assets installed on each device. It is also used to manage various settings for installed software assets.

IP group information

Information used to manage IP addresses in groups. IP addresses can be managed under easy-to-understand names assigned to the groups.

IT assets

IT devices, such as PCs and printers, existing in a company, software assets, and the network environment for using them.

IT service

A service that satisfies the needs of customers by using an IT system to support implementation of businesses and services.

Item

Work with a defined route, such as Equipment Deployment Request Form or Error Report Form.

Item auditor

The official authority for auditing execution Items.

A user who has this official authority can view the latest Item statuses and attached files in the Execution Item Management window.

Item category

A category of Items classified by the nature of the work.

In the New Item window used to select a new Item, each Item category is displayed on a separate tab.

ITIL

A framework that systematizes IT system setup and operations. Setting up an IT system based on this framework is expected to enable the user to optimize IT services and continually improve day-to-day processes.

JP1 event

JP1-specific management information generated for detecting and reporting events (such as job execution results and service errors) that occur in a system managed by JP1.

Asset Console can acquire these JP1 events via JP1/IM.

JP1/Base

The product that provides the basic functionality of JP1/IM. This product includes functionality for sending and receiving JP1 events, managing users, and controlling startup. The product also functions as an agent of a JP1/IM system.

JP1/Base is a prerequisite for JP1/IM.

JP1/IM

A product that achieves integrated management of an entire corporate information system. By collaborating with JP1-series products that manage system operations in various ways, JP1/IM uses JP1 events to implement integrated management of the events that occur in the system. If an error occurs, JP1/IM promptly notifies the administrator and provides the infrastructure for operations needed to identify the location of the error and investigate its cause.

JP1/IM - Service Support

A product that provides the functionality for quickly investigating the cause (and taking action for) an Item that requires a solution (due to, for example, an inquiry or a system error).

JP1/IT Desktop Management 2 - Manager management information

Information that includes the status of hardware utilization and the types of software assets installed on a managed device. This management information is acquired from JP1/IT Desktop Management 2 - Manager.

In an asset management system, the management information acquired from JP1/IT Desktop Management 2 - Manager can be registered as asset information.

JP1/IT Desktop Management 2 window

A window used for JP1/IT Desktop Management 2 - Manager operations. This term is used in contrast to Asset Console windows, which are simply called windows.

LDAP (Lightweight Directory Access Protocol)

A subset of the Directory Access Protocol used for accessing directories that support the ITU-recommended X.500 model. Active Directory is compatible with LDAP.

license category

The license categories for a purchased license are Install license and User license. Licenses are totaled for each license category.

license information

Information used to manage the details of software licenses.

License information includes fields such as License name, Upgrade assurance, Downgrade, License type, Licensing method, and License category.

license type

The type of a purchased license. The license types are listed below:

• Install license

• User license

• Server license

• Client access license

• Managed node license

• CPU license

• Second license

• Concurrent execution license

License type is used to manage the details of licenses and has no effect on the results of license totaling.

location information

Information used to manage asset locations. The location information includes fields such as Local name, Address, Area size, and Attribute.

maintenance log

Information used to manage details about device errors and remedial actions. If JP1/IM is linked, JP1 events can be acquired as maintenance log information.

The maintenance log data is organized into fields such as Reg. date, Overview of problem, Importance, Host where problem occurred, Completion date, Overview of solution, Expense, and Reference materials (URL).

managed item

An individual piece of information managed by Asset Console. It corresponds to a class property managed in the asset management database.

managed label

A label set to limit accesses by group. If the same managed label (any character string) is set for both a group and a user role, the users with the corresponding role can handle only the information belonging to the group and subgroups for which that managed label is set.

managed level

A level for managing licenses. A managed level is set for installed software assets. The managed level is set in the Installed Software window, or in the Setting Assignment information acquired from JP1/IT Desktop Management 2 - Manager.

There are three managed levels:

• Managed object

  Includes software assets in the number of used licenses.

• Managed object not in license count

  Does not include software assets in the number of used licenses. Information is registered as installed software assets.

• Unmanaged object

  Does not manage licenses nor register information as installed software assets.

management name

A name used to identify the value for a text field, text area, or drop-down list defined by Form Designer when an Item is defined. The user can specify any character string without having to know the class properties.

This name is used with Activity Designer to specify how to update the asset management database.

meta table

A table required to establish correspondence between class and table in the asset management database. When Asset Console is set up, importing the meta table to the asset management database defines the data structure of the database.

network information

Information used to manage the location of each device in the network. Network information includes fields such as IP address, MAC address, Node name, and Computer name.

networking (device type)

A type of hardware asset, including HUB, Router, Network printer, and Networking. In an asset management system, hardware is classified into three device types: computing, accessories, and networking.

node

A component of an Item definition that represents a worker (or group) on the route of the Item. For example, an Applicant or Approval user is a node.

Flow Designer is used to define the nodes.

object

A collective name for components placed on the Item window, such as text fields and buttons. Form Designer is used to set objects.

object class

A class is a unit for managing asset information. An object class is the information representing each item managed by the asset management system. The information is represented by tables that correspond to classes and properties, or represented in the format used to input date to or output data from the asset management database.

official authority

Authority to limit the workers that can execute processing, such as to approve an Item.

To execute work for which an official authority is defined, the user must have that official authority separately from the permissions needed to log in to Asset Console.

OU (Organization Unit)

The name attribute of organization entries in Active Directory. An organization unit corresponds to a group name.

patch information

Information used to manage each device's patch application status, such as Installation date and Applied status.

patch name list

Information, such as Patch name and Patch version, used to manage patch names.

property

An attribute of a class.

role information

Information used to manage the user roles in the asset management system. Administrator and User are set as the default user roles.

route

The order of workers that handle an Item.

An Item is processed sequentially along the defined route. Flow Designer is used to define an Item's route.

shared management item

Information that can be optionally set by the user, such as user name and asset number. Shared management item information is acquired from JP1/IT Desktop Management 2 - Manager.

In an asset management system, shared management item information acquired by JP1/IT Desktop Management 2 - Manager can be registered as asset information.

SNMP trap

Asset Console can acquire SNMP traps from JP1/IM as JP1 events.

software information

Information about the software assets registered in an asset management system, such as commercial software, shareware, and freeware. Software information includes fields such as Asset ID, Software name, and Number of licenses.

software key information

Key information used to assign licenses to target devices and users. Software key information includes fields such as Product ID, License key, and Serial No.

task

The processing contents that are combined when defining an activity, which is the processing executed when an Item is sent to the next worker.

For example, an activity for registering information about a newly installed device is defined by combining the Add new device and Add network information tasks.

Activity Designer is used to set the tasks for each activity.

user information

Information used to manage the users of the asset management system. User information includes fields such as User name, Phone, E-mail, and Official title.

user library

A library for sharing images among Items by uploading the images to the asset management server. Images must be added to the user library before they can be inserted in an Item window by Form Designer.

user report

Work (job) added by the user, and the window used to execute that work. Asset Console not only provides predefined job menus, but also enables the user to add user-specific jobs (user reports).

virtual directory

Asset Console must set a virtual directory to make Web contents accessible on IIS.

virus definition information

Information about the anti-virus software product installed on a device and about the virus definition files. The information includes fields such as Anti-virus product name, Anti-virus product version, and Virus definition version.

volume contract information

Information used to manage details about software volume licenses.

The volume license information includes fields such as Software assets, Number of Target points, Contract date, Contract start date, Contract end date, Contracted company, Overview of contract, and Status.

window

A window used for Asset Console operations. This term is used in contrast to JP1/IT Desktop Management 2 - Manager windows.

worker

A user who executes an Item. An Item is sent to individual workers according to a defined route.

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