3.1 Creating Items (New Item)

This section explains how to create new Items and make an application.

New Items are created from the New Item window, which is displayed by clicking the New Item job menu. The following figure shows the New Item window.

Figure 3‒1: New Item window

The Items that can be used are displayed on the New Item window in different tabs according to Item category.

By default, the following sample Items are provided: Problem Report Form, Equipment Deployment Request Form, and Equipment Order Request Form. If an Item's status is changed to Exhibit, it is displayed in the Template tab and becomes available for use.

The following table describes the purposes of Items and their official authorities (users authorized to use each Item).

Table 3‒1: Purposes of using Items and official authorities

Item	Purpose	Official authority
Problem Report Form	Request resolution when a problem occurs with an asset.	Problem receiver
		Problem solver
Equipment Deployment Request Form	Request deployment when equipment is to be newly deployed.	Approval user
		Receiver user
		Distribution user
Equipment Order Request Form	Issuance of a purchase order when the equipment required to fulfill a deployment request is not in stock.	Order user
		Recipient

Operational efficiency is enhanced when Items such as these are used as templates that can be edited to define new Items. For details about how to edit the provided sample Items and define official authorities, see 10.7 Changing registered Items or 10.2 Defining authority for processing the Item (Official Authority) in the Planning and Configuration Guide.

If there are no exhibit Items and no Items that can be created under the official authority assigned to the logged-in user, There are no usable items is displayed in the New Item window.

Organization of this section

• 3.1.1 Creating new Items

• 3.1.2 Example of creating a Problem Report Form

• 3.1.3 Example of using the provided sample Items

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