5.1.5 Installing ITSLM
The procedure for installing ITSLM is the same for both ITSLM - Manager and ITSLM - UR. You can install either one first.
- Organization of this subsection
(1) Before you start
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Verify that your user account belongs to the OS's Administrators group.
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If you are upgrading an ITSLM that has already been deployed, first back up your data before upgrading. For details about how to make backups, see 8.1.1 Backing up the definition files and 8.1.2 Backing up the database.
(2) Procedure
To install ITSLM:
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Insert the distribution medium into the correct drive.
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Install ITSLM by following the installer's instructions.
You will specify the following items during installation:
- Notes about the installation folder:
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If you change the installation folder, specify an absolute path consisting of no more than 35 characters.
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UNC representation is not supported.
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A network drive cannot be specified.
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The installation folder path cannot contain a hash mark (#).
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The folder name cannot begin with a lower-case letter u.
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If ITSLM - UR is being installed on the same host where ITSLM - Manager has already been installed, the installation folder for ITSLM - UR will already be set to the folder specified when ITSLM - Manager was installed; no other folder can be specified. Similarly, if ITSLM - Manager is being installed on the same host where ITSLM - UR has already been installed, the installation folder for ITSLM - Manager will already be set to the folder specified when ITSLM - UR was installed; no other folder can be specified.
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When the installer terminates normally, the installation is complete.
(3) Supplementary information
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JP1/Base must be installed on the host where ITSLM - Manager has been installed.
For details about how to install JP1/Base, see the Job Management Partner 1/Base User's Guide.
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The reference time of the host on which ITSLM - Manager and ITSLM - UR have been installed is GMT. On the other hand, the reference time of the computer from which a monitoring person logs in to ITSLM - Manager is based on that computer's time zone.
To check and output ITSLM's monitoring results in reports, these hosts' time zones must match.
For details about reports, see 4.5 Creating reports.
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When ITSLM - Manager or ITSLM - UR is installed, Hitachi Network Objectplaza Trace Library (HNTRLib2) is also installed. At that time, the path for HNTRLib2 (system-drive:\Program Files\Common Files\Hitachi) is added to the Path Windows system environment variable.
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If you install ITSLM - Manager or ITSLM - UR on a host on which the same version of ITSLM - Manager or ITSLM - UR is already installed, select Repair in the installer. When Repair is selected, all folders and files created by the installer will be restored to their status immediately after the installation. Note that files created by the setup command and folders and files created by users remain unchanged.
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You can use JP1/Software Distribution's remote installation (software distribution) to install ITSLM - Manager or ITSLM - UR on a target host. In this case, the default user information and installation folder are used because the installation window is not displayed. When you use remote installation, you can repair the program by re-installing ITSLM - Manager or ITSLM - UR on a host on which the same version of ITSLM - Manager or ITSLM - UR has already been installed.
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If ITSLM is installed under system-drive:\Program Files\, the installation will fail if there is a folder or file named Program immediately under the system drive. Before you start installation, make sure that there is no folder or file named Program.