Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


3.2.6 Setting up the monitoring items for availability monitoring as configuration information (working with Performance Management)

Monitoring item setup for availability monitoring is required when ITSLM is linked with Performance Management.

If you link ITSLM with Performance Management, set up the monitoring items as configuration information.

Monitoring item setup for availability monitoring associates measurement conditions set in Performance Management with monitored services. When you perform this setup, you can check the availability of monitored services in ITSLM.

Configuration information for monitored services that has already been set up must be set up again in the following situations:

When you set up monitoring items for availability monitoring, you must first use PFM - Agent for Service Response to define IE scenarios or Web transactions. For details about the definitions in PFM - Agent for Service Response, see the applicable PFM - Agent for Service Response manual.

Organization of this subsection

(1) Before you start

(2) Procedure

The following shows the Configuration information settings area (with the Availability monitor tab selected) that is used in this task:

[Figure]

To set up monitoring items for availability monitoring as configuration information:

  1. Click the Settings button.

  2. In the Setting menu area, select Configuration information settings.

    The Configuration information settings area is displayed.

  3. From the Services area, select a monitored service for which availability monitoring is to be set up.

    Business groups are displayed for the selected monitored service.

    If a Web transaction was selected, a setup window for the monitored service to which this transaction belongs is displayed.

  4. Click the Availability monitor tab.

    A list of measurement conditions is displayed.

  5. Click Refresh configuration information button.

    Clicking the Refresh configuration information button displays the most recent configuration information acquired by Performance Management in the list of measurement conditions.

    If you refresh the configuration information, the Confirmation of refreshing configuration information window is displayed. Check the displayed information and then click the OK button.

  6. Select the measurement condition to be associated with the monitored service. If you do not wish to associate a measurement condition with the monitored service, select Do not associate.

    Select the measurement condition to be associated with the monitored service.

  7. Click the Save button.

    The availability monitoring settings are applied and the monitored service in ITSLM is associated with the measurement condition in PFM - Agent for Service Response.

(3) Next task

(4) Related topics