Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


3.2.5 Setting up the monitoring items for system performance as configuration information (working with Performance Management)

Setting up monitoring items for system performance is required when ITSLM is linked with Performance Management.

If you link ITSLM with Performance Management, set up the monitoring items for system performance as configuration information.

Setting up monitoring items for system performance associates information about a business group defined in Performance Management (including information about hosts and monitoring agents) with a monitored service. By performing this setup, you can monitor in ITSLM the system performance of the items that you have associated in this setup.

Monitoring items that have been set up for system performance must be set up again in the following situations:

If you perform monitoring item setup for multi-instance records, verify the values that can be specified as keys beforehand.

Organization of this subsection

(1) Before you start

(2) Procedure

The following shows the Configuration information settings area, the Confirmation of refreshing configuration information window, the Add Items to be Monitored window, and the Key field information settings window that are used in this task.

To set up the monitoring items for system performance as configuration information:

  1. Click the Settings button.

  2. In the Setting menu area, select Configuration information settings.

    The Configuration information settings area is displayed.

  3. From the Services area, select a monitored service whose system performance is to be monitored.

    Business groups are displayed for the selected monitored service.

    If a Web transaction was selected, a setup window for the monitored service to which this transaction belongs is displayed.

  4. Click the Refresh configuration information button.

    Clicking the Refresh configuration information button displays the most recent configuration information acquired by Performance Management in the list of business groups.

    If you refresh the configuration information, the Confirmation of refreshing configuration information window is displayed. Check the displayed information and then click the OK button.

  5. Select the business group to be associated with the monitored service.

    In the list of business groups, select the business group that you want to associate with the monitored service. If a business group has already been associated with the monitored service, the associated group is displayed as being selected.

  6. Click the To Monitor item settings button.

    A list of monitoring items is displayed.

    The hosts and monitoring agents under the business group selected from the list of business groups are displayed.

    The monitoring agents for which monitoring items have already been set up in Performance Management are displayed here. A monitoring agent for which monitoring items have not been set up is not displayed.

  7. Select a monitoring agent and then click the Add button.

    The Add Items to be Monitored window is displayed. Select the monitoring items to be added and then click the OK button.

    If the added monitoring items are single-instance ones, they are displayed under Monitored target in the Configuration information settings area. Go to step 11.

    If the added monitoring items are multi-instance ones, the Key field information settings window is displayed.

    For the monitoring items in the key field information, those monitoring items selected in the Add Items to be Monitored window are displayed. This information cannot be edited by ITSLM.

    Tip

    There is a limit to the number of monitoring items that can be monitored concurrently for a single monitoring agent. For details about the number of monitoring items that can be monitored concurrently, see the applicable PFM - Agent or PFM - RM manual.

    You can associate a maximum of 100 monitoring items with a single monitored service that is monitored by ITSLM - Manager. If you want to set more than 100 monitoring items, create multiple monitored services and then assign monitoring items to each of them.

    Use the value obtained from the following formula as a guideline for the number of monitoring items that can be specified in the entire ITSLM - Manager:

    (number of All Web Accesses + number of Web transactions) [Figure] 20 + (number of monitoring items) [Figure] 1,200

  8. Enter the value to be specified for the key field in the text box.

    Define key field information for the monitoring items.

    For the values to be specified, check the values for monitoring items in Performance Management. For details about checking the values of monitoring items in Performance Management, see the applicable PFM - Agent or PFM - RM manual.

    Note that a monitoring item can be added when its key field value is empty only if the value for the monitoring item in Performance Management is also empty. Therefore, for the key field value, enter the correct value set for the monitoring item in Performance Management.

  9. In Select key field 1, select a key field and then select the key field information to be displayed as the monitoring item name.

    Entry of Select key field 2 is optional.

  10. Select the check box for the monitoring item to be added, and then click the OK button.

    The Key field information settings window closes and the Configuration information settings area is displayed. The settings specified for key field information are applied and the added monitoring item is displayed under Monitored target in the Configuration information settings area.

    If you want to add another monitoring item, click the Add line button in the Key field information settings window to add a new monitoring item line. For the added line, repeat steps 8 through 10.

  11. Click the Save button.

    The settings for system performance monitoring are applied.

    If you want to delete a monitoring item that has already been set up, select it, and then click the Delete button.

    If you change business group names, host names, or monitoring agent names in Performance Management, ITSLM displays the applicable monitoring items with the new names.

(3) Next task

(4) Related topics