If an error occurs during Asset Information Manager environment setup, check for errors in the settings in the Server Setup dialog box and the DBMS settings.

The following sections explain the principal causes of errors that may occur during Asset Information Manager environment setup or during an operation following login, and how to handle them.

Organization of this section

11.5.1 Error during asset management server setup

11.5.2 Errors during creation of the asset management database

11.5.3 Error during login to Asset Information Manager

11.5.4 Error during Asset Information Manager operation

11.5.5 Re-creating the jp1asset Web service extension

11.5.6 Resetting the virtual directory